Pros 
Cons A Consistent 5-Star Experience: What Clients Are Saying About Social Hair Co
Social Hair Co, located at 43/59-61 Kembla St, Wollongong, consistently receives glowing reviews, boasting an impressive 4.9-star rating. It’s clear from customer feedback that this isn’t just a hairdresser; it’s an experience. Multiple clients highlight the warm and welcoming environment, citing a feeling of relaxation and refreshment after each visit. This extends beyond just the atmosphere, deeply rooted in the team’s dedication to truly listening to their clients' needs.
Here’s a breakdown of key praise points repeatedly voiced by those who have visited Social Hair Co:
- Personalised Service: Clients frequently mention how stylists like Jen, Tiana, and Courtney take the time to understand the desired outcome, rather than simply imposing their own ideas.
- Expert Colour Correction: Social Hair Co seems particularly adept at handling challenging cases, with one client praising their ability to expertly blend roots and transform damaged, bleached hair into a “warm bright blonde”.
- Exceptional Skill & Talent: Courtney, in particular, receives high accolades, with one client travelling nearly two hours for her services—a testament to her skill and the lasting quality of her work.
- Comfort and Confidence: Many clients express feeling “amazing” and more confident after leaving the salon, highlighting the transformative power of a great hair experience.
Beyond the Cut and Colour: Social Hair Co's Inclusive Approach
Social Hair Co doesn’t just focus on hair; they create a space where everyone feels comfortable and valued. The salon identifies as women-owned and is proudly LGBTQ+ friendly. This commitment to inclusivity is a major draw for many clients. Beyond this, their facilities demonstrate a commitment to accessibility, featuring a wheelchair-accessible entrance.
They also clearly understand the modern client’s needs:
- Dog-Friendly Policy: Remarkably, clients are even permitted to bring their dogs, adding a unique and thoughtful touch, especially appreciated in times of personal difficulty, as one client noted.
- Appointment Flexibility: While appointments are recommended, the salon demonstrated a willingness to accommodate last-minute bookings for procrastinators, offering much needed relief.
- Convenient Payment Options: Social Hair Co accepts a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, ensuring a seamless transaction for their clientele.
- Professional Advice: Stylists don’t just follow instructions; they offer professional advice, enhancing the client's experience and the final result.
Detailed Breakdown of Stylist Excellence
The team at Social Hair Co clearly shines, with specific stylists receiving repeated praise. Here's a closer look at what makes each of them stand out, according to client testimonials:
| Stylist | Key Strengths | Client Highlights |
|---|---|---|
| Jen | Listening skills, achieving desired outcome | "Really take the time to listen to the outcome I was trying to achieve. I didn't leave disappointed." |
| Teyarna | Care & Attention, Teamwork | "Went above and beyond with lots of care and attention… shoutout to Teyarna and the girls for making sure I had a good outcome." |
| Courtney | Talent, Welcoming Atmosphere | "Makes me feel so welcome and comfortable… Always leaves my hair feeling amazing and healthy." |
| Tiana | Natural stylist, Welcoming, Dog-Friendly | "An absolute weapon and a natural stylist… I was even able to bring my beautiful doggo with me." |
| General | Attentiveness, Head Massages, Expert Advice | "Very attentive, felt looked after, fabulous head massage… listened to what I was thinking and added professional advice." |
Accessibility & Operational Details for a Seamless Visit
Planning a visit to Social Hair Co is straightforward. They’re located at 43/59-61 Kembla St, Wollongong NSW 2500. You can reach them by phone at +61 2 4225 3760.
Here’s a summary of their opening hours:
| Day | Opening Hours |
|---|---|
| Monday | Closed |
| Tuesday | 9:30 am–8 pm |
| Wednesday | 10 am–9 pm |
| Thursday | 9:30 am–5 pm |
| Friday | 9:30 am–5 pm |
| Saturday | Closed |
| Sunday | Closed |
Notably, appointments are highly recommended to ensure the team can dedicate the necessary time and attention to each client. While they offer a toilet for client convenience, it’s worth noting that Wi-Fi isn't currently available within the salon. For those seeking a salon that prioritises client wellbeing and a beautiful result, Social Hair Co appears to be a standout choice in Wollongong.