Pros 
Cons A Consistent 5-Star Experience: What Clients Are Saying
Salt Hair Society in Wollongong consistently receives rave reviews, boasting a perfect 5.000000 rating. It's clear from client feedback that this isn’t just a hair salon; it's a destination for pampering and achieving genuinely loved results. Multiple reviewers single out Hayden as a standout stylist, praising his attentive approach and skill. He doesn’t just do hair; he listens, asks the right questions, and delivers exactly what his clients envision. This dedication extends to colour work - specifically foils and balayage – with clients consistently expressing delight at the effortless and flawless outcomes.
But appreciation isn't limited to Hayden. Stylists Tiarne and Melinda also receive high praise, with clients highlighting their kindness, talent, and care. The salon fosters a truly inclusive atmosphere, proudly identifying as women-owned and welcoming to the LGBTQ+ community and offering a transgender safe space. This commitment to inclusivity appears to be deeply valued, contributing to the overwhelmingly positive experiences reported.
Here's a quick look at what clients consistently highlight:
- Exceptional Skill: Colour correction, lived-in blonde expertise, precise cuts.
- Attentive Listening: Stylists truly understand and cater to individual preferences.
- Welcoming Atmosphere: A relaxing and enjoyable environment.
- Inclusive Culture: LGBTQ+ friendly and a safe space for all.
- Personalised Care: Constant check-ins and attention to client comfort (even offering cheeky cocktails!).
Beyond the Hair: The Salt Hair Society Atmosphere
The ambience at Salt Hair Society is frequently lauded alongside the quality of the hairstyling. Clients describe the salon as having a “beautiful, comfy atmosphere”, an “aesthetically pleasing” space, and a generally relaxing vibe. This extends beyond mere décor; it’s about the energy within the salon. The hairdressers are described as “sweet”, “full of joy”, “kind”, and “caring”. It's a place where clients feel pampered and relaxed, not just styled.
The salon goes the extra mile in small ways that elevate the experience. They provide beverages, which enhances the feeling of being treated. While currently lacking Wi-Fi and accessible toilet facilities may be a consideration for some, the positive aspects of the atmosphere appear to outweigh these limitations for the majority of clients.
Here’s a breakdown of the facilities clients acknowledge:
| Feature | Availability |
|---|---|
| On-site Services | Yes |
| Beverages | Yes |
| Toilet | Yes |
| Wheelchair Access | Limited |
| LGBTQ+ Friendly | Yes |
| Transgender Safe Space | Yes |
Addressing Practicalities: Location, Access & Services
Salt Hair Society is conveniently located on Level 1 at 132 Keira Street, Wollongong, NSW 2500. Parking isn’t a major concern, with free street parking, paid street parking, and paid parking lots all readily available. However, it is important to note that an appointment is required or at least recommended to ensure stylists are available. Operating hours are quite comprehensive, open from 9am-5:30pm Monday, Wednesday and Friday, with extended hours on Tuesday and Thursday closing at 8pm. It is closed on Saturday and Sunday.
Payment options are modern and convenient, accepting debit cards and NFC mobile payments, though credit card facilities are currently unavailable. The salon also demonstrates a commitment to sustainability by recycling plastic bottles. This focus on both client convenience and responsible practices contributes to the overall positive impression.
“I moved to Wollongong a year ago and wanted a salon with a beautiful, comfy atmosphere and got that completely.” - A recent client.
From Tangled Hair to Forever Hairdressers: Long-Term Loyalty
A recurring theme in the reviews is the development of long-term relationships with stylists at Salt Hair Society (formerly known as ‘Tangled Hair’). Several clients mention having been with the salon since 2020, demonstrating a consistent level of satisfaction that breeds loyalty. This isn’t just about getting a good haircut; it's about finding someone who understands your hair, your style, and your preferences.
One client specifically describes finding their “forever hairdresser” at the salon, highlighting a level of trust and connection rarely found. The ability to fix previous mishaps – like poorly executed balayage – and maintain hair health further solidifies this trust. The dedication to precision (Hayden is noted for being meticulous and thorough) ensures each client leaves feeling confident and looking their best. Salt Hair Society doesn't just style hair; it builds confidence and fosters lasting relationships.