Pros 
Cons A Consistent Shine: What Customers Are Saying About Deco Hair & Beauty
Deco Hair & Beauty in Wollongong consistently earns high praise, boasting an impressive 4.8-star rating. It’s clear from customer testimonials that this salon isn’t just providing haircuts and colour; it’s delivering experiences built on attentive service, skilled artistry, and a genuinely welcoming atmosphere. Many customers highlight the salon’s ability to listen – truly hear what a client wants and offer tailored advice. This isn't a one-size-fits-all approach; it's personalised hair care.
Several reviews specifically mention the consistent quality of services across different stylists. Customers returning for years for wash and blow dries describe a reliability that's hard to find. This speaks volumes about Deco Hair & Beauty’s commitment to training and maintaining a high standard for its entire team.
Here's a breakdown of frequently mentioned positives:
- Skillful Stylists: Amira and Mitra are repeatedly name-checked for their expertise in cutting, styling, colour, and eyebrow shaping.
- Attentive Listening: Clients consistently feel heard and understood, with stylists offering appropriate suggestions.
- Long-Lasting Results: Blow-dries are noted for holding their style for days, indicating quality technique and product use.
- Welcoming Atmosphere: The salon is described as “warm,” “relaxing,” and creating a positive experience.
Beyond the Cut: A Focus on Specialised Services
While Deco Hair & Beauty excels in standard hair services, a significant portion of positive feedback focuses on the salon’s expertise in specific treatments. Eyebrow threading is a particular standout, with Mitra consistently receiving accolades for her precision and dedication to meeting client needs. One customer aptly notes it’s "really hard to find someone who can do your eyebrows so skillfully," and specifically praises Mitra’s pursuit of "perfection."
Beyond eyebrows, the salon’s colour services are also highly regarded. Customers express satisfaction with highlights and colour, noting that the results consistently meet and exceed expectations. This isn't just about applying colour; it's about understanding hair type and achieving a desired look that complements individual features.
Here's a table summarising popular specialty services:
| Service | Key Highlights |
|---|---|
| Eyebrow Threading | Precision, dedication to client requirements, consistently excellent results |
| Hair Colour (Highlights) | Exceeds expectations, tailored to hair type |
| Blow-dries | Long-lasting style, professional technique |
| Haircuts | Listen to the customer and know exactly what you need |
Accessibility & Convenience: Deco Hair & Beauty Caters to All
Deco Hair & Beauty actively demonstrates a commitment to inclusivity and convenience. The salon is clearly LGBTQ+ friendly, creating a safe and affirming space for all clients. Furthermore, they’ve made practical considerations for accessibility, offering both wheelchair-accessible parking and a toilet.
Practicalities such as flexible opening hours – including late nights on Thursdays and weekend availability – cater to busy schedules. Appointments are recommended, ensuring dedicated time with a stylist and minimising wait times. Payment options are also modern and convenient, accepting credit cards, debit cards, and NFC mobile payments.
Salon Details at a Glance:
- Address: S011/200 Crown St, Wollongong NSW 2500
- Phone: +61 2 4244 2849
- Opening Hours: Varied, including late nights and weekend options (see full schedule below)
- Payment Options: Credit/Debit Cards, NFC mobile payments
- Accessibility: Wheelchair-accessible car park & toilet
Weekly Opening Hours:
| Day | Time |
|---|---|
| Monday | 9:00 am – 5:30 pm |
| Tuesday | 9:00 am – 5:30 pm |
| Wednesday | 9:00 am – 5:30 pm |
| Thursday | 9:00 am – 9:00 pm |
| Friday | 9:00 am – 5:30 pm |
| Saturday | 9:00 am – 5:00 pm |
| Sunday | 10:00 am – 4:00 pm |
A Loyalty Built on Trust and Quality
The recurring theme throughout reviews is trust. Customers aren't simply visiting Deco Hair & Beauty for a service; they're building long-term relationships with stylists they rely on to deliver consistently excellent results. The salon fosters this trust through attentive listening, personalised advice, and a commitment to exceeding expectations. Return customers, some since 2022, speak to the salon's ability to maintain a high level of service, demonstrating that initial positive experiences translate into sustained loyalty.
“Deco Hair & Beauty has been looking after my hair for the past 3 years. Mitra and her team always exceeds my expectation, just what i wanted, from my hair highlights, color and style. Always Satisfied with their services, would 100% recommend.”
This type of feedback isn't merely promotional; it highlights the true value Deco Hair & Beauty offers: a combination of skill, care, and a genuine dedication to client satisfaction. It's this combination that elevates the salon from a provider of hair services to a trusted partner in personal style.