Pros 
Cons A Wodonga Gem: What Clients Are Saying About Hair Society Salons
Hair Society Salons, located at 87 Elgin Blvd in Wodonga, VIC, consistently receives high praise, boasting an impressive 4.7-star rating. But what exactly makes this salon stand out? Feedback reveals a strong emphasis on skilled stylists, a relaxing atmosphere, and a genuine commitment to client wellbeing. It's clear that Hair Society isn’t just a place to get a haircut; it's an experience. Here's a breakdown of what customers are highlighting:
- Exceptional Stylists: Nat and Erin consistently receive standout mentions. Clients rave about Nat’s ability to not only deliver a desired style (like layers) but to teach clients how to maintain it at home, breaking down styling steps for ease and confidence. Erin’s skills are described as transformative, with clients feeling “obsessed” with their final result. Sheldon receives praise for being friendly and providing a much-needed boost to self-esteem.
- Personalised Care & Attention to Detail: Multiple reviews specifically mention feeling "looked after" with a level of detail rarely experienced elsewhere. This includes taking the time to understand client needs, offering encouragement, and providing genuinely caring service.
- Relaxing Ambiance: The salon’s interior is described as “beautiful,” “relaxing,” and “cozy”. Features like the massage chair and soft music contribute to a tranquil experience.
- The Little Extras: Prosecco and pretzels – those thoughtful touches that elevate the salon visit from a chore to a treat!
Beyond the Cut: A Focus on Client Empowerment
Hair Society Salons distinguishes itself by going beyond simply fulfilling a hair request. Numerous reviews highlight the salon’s success in boosting client confidence. One particularly touching testimonial describes a mother of two who, after a visit, “walked out feeling a million bucks” and felt like more than just ‘a mum’.
This sentiment is echoed in several accounts, indicating Hair Society prioritises making clients feel good about themselves. The salon achieves this through:
- Skillful Colour & Cutting: Achieving desired colours (and excellent foils, as one client noted from a 2016 service) is a clear strength, but it’s coupled with advice and education.
- Empowering Styling Advice: Learning how to recreate salon styles at home builds confidence and allows clients to feel their best on a daily basis.
- Creating a Welcoming Environment: The “gorgeous people” on staff, described as friendly and welcoming with genuine smiles, foster a positive atmosphere.
- Respectful & Professional Service: The staff consistently deliver kind, respectful, and professional care – maintaining a high standard across all encounters.
Practicalities and Appointments at Hair Society Salons
For prospective clients, understanding the practical details is key. Hair Society Salons operates with convenient hours, although is closed on Saturdays and Sundays.
Here's a quick reference guide:
| Day | Opening Hours |
|---|---|
| Monday | 10:00 am – 4:00 pm |
| Tuesday | 10:00 am – 4:00 pm |
| Wednesday | 10:00 am – 7:00 pm |
| Thursday | 10:00 am – 8:00 pm |
| Friday | 9:30 am – 1:30 pm |
| Saturday | Closed |
| Sunday | Closed |
Important Considerations:
- Appointments are highly recommended. The salon operates efficiently with a booking system.
- Payment Options: Hair Society readily accepts credit cards and NFC mobile payments, offering convenient transaction choices.
- On-site Services: All services are performed on-site, ensuring a comfortable and dedicated experience.
- Basic Amenities: The salon provides essential amenities like toilet facilities.
- Contact: For appointments and inquiries, reach them at +61 478 009 868.
Areas for Improvement: Addressing Client Feedback
While overwhelmingly positive, feedback isn’t unanimously glowing. One review, dating back to 2016, highlighted a contrast between the excellent colour service received and a disappointing haircut that required correction by a family member. The client expressed dissatisfaction with the speed of the cut – completed in under 5 minutes for a $160 service.
This isolated incident serves as a valuable reminder of the importance of consistency in all aspects of the salon experience. It’s worth noting that this is a single, older review amidst a plethora of positive testimonials.
"It's crucial for Hair Society Salons to continue monitoring all customer feedback, including addressing concerns about cut quality and ensuring sufficient time is allocated for each service. Maintaining consistently high standards across the board will reinforce their reputation as a top-tier salon in Wodonga."
Though the vast majority of clients praise the attention to detail, this single instance suggests a potential area for ongoing staff training and quality control to avoid such discrepancies in the future. Addressing this would further solidify Hair Society's position as a premier destination for hair care in the region.