Hair by Sarah: Transformative Hairdressing Experience in Wodonga

Pros	Cons
Sarah provides excellent service for special occasions, such as weddings, and is praised for her ability to understand and execute clients' visions.	There have been complaints about inconsistent service, with some clients experiencing dissatisfaction with their haircuts, leading to requests for refunds.
The salon has a friendly and approachable atmosphere, making clients feel comfortable and welcomed.	A specific incident involved a client who felt their haircut was poorly executed, resulting in significant disappointment and the need for corrective services elsewhere.
Hair by Sarah offers reasonable pricing for quality haircuts and services, making it accessible to a wide range of customers.	Some clients have expressed frustration over partial refunds when they were unhappy with the service provided, indicating a lack of resolution in certain cases.
The salon is conveniently located with flexible opening hours, accommodating both appointments and walk-ins.
Clients appreciate the professionalism and attentiveness of the staff, often leaving feeling transformed and satisfied with their hair.

Pros

Cons

Sarah provides excellent service for special occasions, such as weddings, and is praised for her ability to understand and execute clients' visions.

There have been complaints about inconsistent service, with some clients experiencing dissatisfaction with their haircuts, leading to requests for refunds.

The salon has a friendly and approachable atmosphere, making clients feel comfortable and welcomed.

A specific incident involved a client who felt their haircut was poorly executed, resulting in significant disappointment and the need for corrective services elsewhere.

Hair by Sarah offers reasonable pricing for quality haircuts and services, making it accessible to a wide range of customers.

Some clients have expressed frustration over partial refunds when they were unhappy with the service provided, indicating a lack of resolution in certain cases.

The salon is conveniently located with flexible opening hours, accommodating both appointments and walk-ins.

Clients appreciate the professionalism and attentiveness of the staff, often leaving feeling transformed and satisfied with their hair.

A Mixed Bag of Experiences: Delving into the World of Hair by Sarah

Hair by Sarah, located at 16 Jarrah St, Wodonga, boasts a solid 4.7-star rating, but digging deeper reveals a diverse range of customer experiences. While overwhelmingly positive, a few starkly contrasting opinions paint a more nuanced picture of what you can expect. It’s clear that Sarah has developed a loyal clientele and a reputation for excellent work, especially for special occasions, but potential customers should be aware that not every appointment results in complete satisfaction.

Here’s a breakdown of the common themes emerging from client feedback:

Exceptional for Events: A significant number of reviews highlight Sarah’s skill in styling hair for weddings and other special events. Customers praise her attentiveness during consultations, trials, and the final styling process. One review explicitly states Sarah “absolutely nailed my vision for our day”, showcasing a dedication to bringing clients' dreams to life.
Friendly and Approachable Atmosphere: The salon consistently receives commendation for its welcoming and friendly environment. Staff, including Kristen, are described as professional and approachable, contributing to a relaxing experience.
Convenience & Accessibility: The convenient location and flexible opening hours – including Saturdays from 8am-12pm, and evenings until 7pm Tuesday-Thursday – are frequently mentioned as positives. The availability of wheelchair-accessible parking and entrance make the salon welcoming to a broader range of clients. Payment options including credit/debit cards and NFC mobile payments add to this convenience.
Hair Expertise: Several clients specifically mention Sarah’s knowledge and skill. “She knows her stuff!” one review proclaims, with another stating it’s “the only salon I’ve been to that I’ve been 100% happy with my hair after.”

The Highs: Where Hair by Sarah Shines

The majority of reviews celebrate Hair by Sarah as a standout salon in Wodonga. Clients consistently praise the transformative results achieved, with many noting feeling “totally transformed” after their appointment.

Here's a snippet of positive feedback, broken down by service:

Service Category	Positive Feedback Highlights
Highlights	"Amazing job with my highlights," "She knows her stuff," consistently happy with the colour.
Cuts (Men's)	Specifically noted for offering men’s cuts; seen as a convenient addition by male clients.
Cuts (General)	"Very professional," "listens to and understands what you are wanting," "best hairdresser in Wodonga."
Styling	Exceptional wedding styling, "nailed my vision", professional and attentive service.
General	Friendly staff, convenient location, clean salon, accommodating (squeezing clients in).

The salon’s ability to accommodate walk-ins (though bookings are recommended due to popularity) is noted as a bonus. The overall impression is of a high-quality salon delivering excellent service and results, valued by a considerable number of happy customers.

Addressing the Concerns: A Critical Look at Negative Experiences

While overwhelmingly positive, it’s crucial to acknowledge the negative feedback concerning Hair by Sarah. One review describes a deeply dissatisfying experience where a requested chin-length cut resulted in a length significantly shorter than desired – lip length, with approximately 3 inches removed.

The client expressed:

“I wouldn't even give her one star. She totally ruined my hair. I was devastated…She told me it will take years for my hair to grow back the way it should be.”

This client reports a partial refund of only $30 from a $60 cut, which didn't even include a shampoo or style. This highlights a potential area for improvement in client communication and resolution of issues. Considering appointments are recommended, perhaps a more thorough consultation to confirm desired length and style could mitigate these issues.

It’s important to note this is a single, starkly negative review amidst a sea of positive ones. However, it underscores the importance of clear communication and a commitment to rectifying errors when they occur.

Practical Information for Potential Clients

Planning a visit to Hair by Sarah? Here’s what you need to know:

Location: 16 Jarrah St, Wodonga VIC 3690, Australia
Contact: +61 455 430 307
Opening Hours:
- Monday: 9am – 4pm
- Tuesday: 9am – 7pm
- Wednesday: 9am – 7pm
- Thursday: 9am – 7pm
- Friday: 9am – 6pm
- Saturday: 8am – 12pm
- Sunday: Closed
Accessibility: Wheelchair accessible parking and entrance are available.
Payment Methods: Credit cards, debit cards, and NFC mobile payments are accepted (though some reports suggest issues with credit card acceptance – it's worth confirming).
Booking: Appointments are highly recommended due to the salon's popularity. Walk-ins are occasionally accommodated but can’t be guaranteed.
Recommendations: Clearly communicate your desired style, especially concerning length, and consider bringing photos for reference. If you have any concerns during the appointment, address them immediately to ensure a satisfactory result.

Frequently Asked Questions About Hair by Sarah Hairdresser Services

What are the opening hours for Hair by Sarah?

Hair by Sarah operates with flexible hours to accommodate various schedules. On Mondays, they are open from 9 am to 4 pm, while on Fridays, the salon extends its hours from 9 am to 6 pm. For those looking to visit on weekends, Saturday hours are from 8 am to 12 pm. The salon is closed on Sundays. Additionally, on Thursdays, Tuesdays, and Wednesdays, Hair by Sarah welcomes clients from 9 am to 7 pm.

What services does Hair by Sarah offer?

Hair by Sarah provides a wide range of hairdressing services tailored to meet the needs of their clients. This includes haircuts, styling, and colour treatments, ensuring that every client leaves feeling satisfied and transformed. The salon is known for its professional approach and attention to detail, making it a popular choice for both men and women. Whether it's a simple trim or a complete makeover, Hair by Sarah aims to deliver exceptional results.

How can I book an appointment at Hair by Sarah?

Booking an appointment at Hair by Sarah is a straightforward process. Clients can either call the salon directly at +61 455 430 307 or visit their location at 16 Jarrah St, Wodonga VIC 3690, Australia. It's advisable to book in advance, especially during peak times, as the salon can get busy. Walk-ins are also welcome, but securing a spot ahead of time ensures that clients receive the attention they deserve.

What should I expect during my visit to Hair by Sarah?

During a visit to Hair by Sarah, clients can expect a warm and welcoming atmosphere. The staff is known for being friendly and professional, ensuring that every client feels comfortable. Upon arrival, clients will discuss their desired look with the stylist, who will provide expert advice and recommendations. The salon prides itself on using quality products and techniques, aiming to achieve the best possible results for each individual.

What if I am not satisfied with my service at Hair by Sarah?

Hair by Sarah values customer satisfaction and strives to provide high-quality services. If a client is not satisfied with their experience, they are encouraged to communicate their concerns directly to the staff. The salon is committed to addressing any issues and finding a resolution. While some clients have reported mixed experiences, the team at Hair by Sarah aims to ensure that everyone leaves happy and satisfied with their hair.