A Consistent 5-Star Experience: What Clients are Saying About Concept Hair Design
Concept Hair Design in Wodonga consistently earns rave reviews, boasting an impressive 4.9-star rating. It’s clear from client testimonials that this isn't just a place to get a haircut; it’s a destination for a genuinely positive and confidence-boosting experience. Clients frequently highlight the personalised attention and expert advice they receive. More than just stylists, the team at Concept Hair Design position themselves as hair care professionals, taking the time to understand individual needs and goals.
Here’s a breakdown of common praise points:
- Expert Colour Correction: Cathy frequently receives accolades for her skill in handling challenging colour situations, particularly fixing box dye mishaps. Clients commend her ability to achieve desired blonde tones while maintaining hair health. Her detailed explanations of the process and product choices are also consistently appreciated.
- Personalised Consultations: Tanika and Kristen are specifically mentioned for providing thorough consultations. Clients appreciated their attentive listening skills, thoughtful advice, and ability to set realistic expectations. This consultative approach builds trust and ensures client satisfaction.
- Comfort & Connection: Juliet’s ability to create a comfortable and welcoming environment for clients is a standout feature. Many mention feeling at ease during their appointments – a crucial aspect for those who may have anxiety about visiting a hairdresser.
- Skill with Children: Emma receives praise for her skill and patience working with younger clients, specifically a 7-year-old. Creating a positive and special experience for children is a significant benefit for parents.
- Long-Term Relationships: Recurring clients, such as one who has been with stylist Juliet for 18 months, demonstrate the loyalty Concept Hair Design cultivates through consistently amazing results and exemplary customer service.
Beyond the Cut: Accessibility & Inclusivity at Concept Hair Design
Concept Hair Design clearly prioritises inclusivity and accessibility, going above and beyond basic requirements. This stems from the fact it identifies as women-owned, leaning towards a caring and inclusive environment. Their commitment to providing a safe and welcoming space is actively reflected in their facilities and services.
Here’s a breakdown of what makes Concept Hair Design stand out:
Feature | Details |
---|---|
Accessibility | |
Wheelchair Parking | Yes |
Wheelchair Entrance | Yes |
Wheelchair Seating | While not currently available, this highlights potential for continuous improvement. |
Inclusivity | |
LGBTQ+ Friendly | Yes |
Transgender Safe Space | Yes |
Convenience | |
On-site Services | Yes |
On-site Parking | Yes |
Appointment Required | Yes |
Payments Accepted | Credit/Debit Cards, NFC Mobile Payments |
This thoughtful approach ensures that a wider range of clients can comfortably and confidently access their services.
A Schedule Designed Around You: Opening Hours & Booking Information
Concept Hair Design understands the importance of flexibility when it comes to booking appointments. Their opening hours reflect a commitment to accommodating busy lifestyles.
Here's a clear overview:
- Monday: 9:00 AM – 3:00 PM
- Tuesday: 9:00 AM – 8:00 PM
- Wednesday: 9:00 AM – 8:00 PM
- Thursday: 9:00 AM – 8:00 PM
- Friday: 9:00 AM – 3:00 PM
- Saturday: Closed
- Sunday: Closed
The extended evening hours on Tuesday, Wednesday and Thursday are particularly beneficial for those unable to attend appointments during standard business hours. Appointments are required and recommended to ensure stylists can dedicate the necessary time and attention to each client. You can reach Concept Hair Design to book at +61 2 6056 5651. The location is Shop 3/14-16 South St, Wodonga VIC 3690, Australia.
Dedicated Stylists: Meet the Team Making a Difference
The consistent positive feedback consistently centres around the individual stylists at Concept Hair Design. Each member of the team appears dedicated to providing a personalised, high-quality experience.
Here’s a spotlight on the stylists frequently mentioned in client reviews:
- Tanika: Praised for incredible consults, offering care, understanding and expertise- providing confidence and personalised advice.
- Cathy: A colour correction specialist known for her skill with challenging cases, particularly fixing box dye damage, and her ability to maintain hair health. Client's appreciate her clear communication.
- Juliet: Exceptional at creating a comfortable and welcoming environment, building rapport with clients, and delivering fantastic results.
- Emma: Excellent with children- skilled, patient, and creates a special experience for young clients.
- Naomi: Lovely, professional and delivers thorough, high-quality service.
- Kristen: Adept at understanding client needs, setting realistic goals, and guiding clients toward styles that suit them best.