Pros 
Cons A Cut Above: Why Rock Paper Scissors HairSalon is Werribee’s Best-Kept Secret
Rock Paper Scissors HairSalon, nestled at 2/3 Synnot St, Werribee, consistently receives rave reviews, boasting an impressive 4.9-star rating. It’s clear from customer testimonials that this isn’t simply a place to get a haircut, but an experience focused on expertise, care, and a genuine desire to help clients feel their best. Beyond the excellent service, the salon prioritises access. A wheelchair-accessible car park is available, and basic amenities like a toilet are provided. Appointments are recommended to guarantee a slot, and a wide range of payment options – including credit, debit, and NFC mobile payments – make transactions convenient. Importantly for families, the salon is considered 'good for kids'.
But what truly sets Rock Paper Scissors apart? It seems to be the stylists themselves and their ability to fix problems, not just maintain styles. Numerous customers specifically mention being referred after unsatisfactory experiences elsewhere.
- Extension Expertise: A recurring theme is Emma’s skill in correcting poorly applied hair extensions. One client detailed how Emma expertly resolved a problem caused by a previous hairdresser who incorrectly layered extensions, providing relief after six weeks of discomfort.
- Colour Correction Kings & Queens: The salon tackles challenging colour issues with ease. A client credits Emma with transforming “terrible iso box dye hair” into a “beautiful new colour and style” in under three hours.
- Understanding Your Hair: Rebecca particularly stands out for her attentive consultations, taking the time to understand individual hair types, histories, and preferences before offering tailored style suggestions.
The Stylists: A League of Their Own
The consistent praise for individual stylists at Rock Paper Scissors is remarkable. Danielle and Emma repeatedly emerge as fan favourites, but Rebecca also garners significant appreciation. These aren’t just technicians following instructions; they’re artists collaborating with their clients.
Consider these points:
| Stylist | Key Strengths | Client Feedback Highlights |
|---|---|---|
| Emma | Extension repair, Colour correction, Styling | "My hero!", "Absolute talent", product knowledge, listening skills |
| Danielle | Foils, Cuts, Client satisfaction | "The best hairdresser I have had", consistently great results |
| Rebecca | Hair type analysis, Colour advice, Hair history | Knowledgeable, attentive, understanding |
Customers don't simply express satisfaction; they convey a sense of trust and admiration. One client stated they'd “never had as good a haircut and style” anywhere in Australia, and will be returning exclusively to Emma. Another customer eloquently stated she came in looking like “Boris Johnson and came out feeling so much better” thanks to Danielle – a testament to the transformative power of a great stylist.
Beyond the Hair: A Welcoming Atmosphere
Rock Paper Scissors isn’t just about technical skill; it's about creating a positive and comfortable environment. Several reviewers highlight the friendly and welcoming atmosphere cultivated by the team. Clients describe the staff as “welcoming,” “friendly,” and consistently “listening to what you want.”
This emphasis on client care is evident in the personalized attention offered:
- Detailed Styling Advice: Emma doesn’t just complete a style; she educates clients on how to replicate it at home, explaining product usage and providing manipulation techniques.
- Collaborative Approach: The stylists actively incorporate client ideas, ensuring the final result aligns with their vision.
- Family-Friendly: The “good for kids” designation suggests an understanding of the challenges of family haircuts and a willingness to accommodate younger clients.
What Clients Are Saying: A Compelling Chorus
The overwhelming sentiment towards Rock Paper Scissors is incredibly positive. It’s a salon that consistently exceeds expectations, rescuing clients from disastrous haircuts and colour mishaps, and delivering exceptional results. It’s easy to see why many consider it a hidden gem in Werribee.
Here's a snapshot of the glowing feedback:
"I got the absolute tishes with all the hair salons at Werribee Plaza. No one comes near Rock Paper Scissors Werribee!"
"Lovely salon, super talented and friendly hairdressers always listen to what you want and always gives great results and advice. Very happy, highly recommended 10/10 service!"
"I cannot speak highly enough of Rock Paper Scissors! … Love love love!!!!"
It’s clear that Rock Paper Scissors HairSalon has cultivated a loyal customer base built on skill, care, and a commitment to providing an outstanding experience. With convenient opening hours (including Wednesday evenings until 9 pm and Saturday mornings from 8 am), and accessible facilities, Rock Paper Scissors seamlessly blends quality service with practicality. You can reach them on +61 3 8742 3515 to book your appointment.