Pros 
Cons A Perm-anent Impression: Jiva Hair & Beauty's Curl Expertise
Jiva Hair and Beauty, located at 5 Bridge St, Werribee, consistently earns high praise – currently boasting a 4.80-star rating – and it’s clear why. Recent customer feedback highlights their exceptional skill in perms. One delighted client shared their joy after waiting a few days post-treatment to truly assess the results, stating, "The curls sit beautifully and look so natural." This isn’t just about the technique; the team at Jiva thoughtfully recommends aftercare. The same customer raved about a curl cream purchased directly from the salon, calling it "honestly amazing."
This commitment to holistic service - not just doing the hair, but caring for it afterwards - sets Jiva apart. While specialising in perms isn't explicitly stated, the positive feedback certainly suggests a strong competency in this area. It demonstrates that Jiva Hair and Beauty doesn’t simply follow trends, but invests in understanding hair types and providing tailored solutions.
- Key takeaway: Expert perm services with a focus on natural-looking results.
- Added Value: Personalised product recommendations and support.
- Remember to book: +61 421 025 247.
Colour Transformations and the Pursuit of Perfection
Jiva Hair and Beauty’s colour services seem to be a significant draw for clients, particularly those with challenging hair types. One customer with naturally dark, black Indian hair was thrilled with the soft brown highlights they received, describing the hairdressers as having "absolutely nailed it." This success story emphasizes the salon's ability to understand nuanced requests and deliver beautiful, customised colour.
Another client expressed immense satisfaction with both their colour and cut, specifically praising Manju’s “amazing and high-quality job. She was very professional and friendly.” This hints at a team with individual specialities and a dedication to quality. However, it’s important to acknowledge that experiences aren't always uniformly positive. One customer, while appreciating previous services, expressed disappointment with a recent haircut, noting a lack of check-in before completion and a total spend of $177 for a service including a cut, root colour, blow dry and curls (which they ended up redoing themselves due to dissatisfaction).
| Service | Customer Sentiment |
|---|---|
| Highlights | Very Positive |
| Root Colour | Mixed (Potential for Improvement) |
| Cut & Blowdry | Varied |
| Overall Colour | Highly Positive |
This illustrates that while Jiva generally excels, consistency is key, and attention to detail before a client leaves the salon is crucial.
Cuts That Click: Speed, Style & Satisfaction
Beyond colour and perms, Jiva Hair and Beauty offers a range of cutting services that are consistently praised for their speed and skill. A client requesting a unique style – “something between a jellyfish and a wolf cut” – was delighted with the result, highlighting the stylist’s willingness to refine the cut based on their feedback. The remarkably fast 15-minute turnaround was a major plus, especially considering the affordable price of $40.
Another customer who opted for a layered cut was thrilled with the blended layers and the salon's welcoming atmosphere. These testimonials demonstrate that Jiva can cater to various styles and clearly prioritises client satisfaction. The positive experiences consistently mention attentive stylists who are willing to make adjustments until the client is happy with the finished look. The salon’s convenient opening hours—ranging from 9 am to 7 pm on weekdays and 10 am to 2 pm on Sundays - further adds to its accessibility.
Accessibility and Amenities: A Welcoming Space
Jiva Hair and Beauty appears committed to being an inclusive and accommodating space. The salon specifically advertises wheelchair-accessible parking and entrances, which is a significant plus for clients with mobility needs. They also provide toilet facilities. While not extensive, the amenities offered contribute to a comfortable experience.
It's also worth noting the salon is described as “very nice and clean” by multiple customers. They also cater for families: their facilities include being "good for kids." Payment options are modern and convenient, accepting credit cards, debit cards and NFC mobile payments. The price range for services appears varied, with the jellyfish/wolf cut at $40, but more extensive services reaching $177 (as noted in the mixed feedback example).
Here's a quick look at the provided facilities:
- Accessibility: Wheelchair-accessible car park & entrance
- Amenities: Toilet
- Payments: Credit & Debit Cards, NFC mobile payments
- Family Friendly: “Good for kids”
This attention to detail reinforces Jiva's commitment to creating a positive experience for all clients.