Hair News: Where Exceptional Hairdressing Meets Mixed Experiences

A Warm Welcome & Community Vibe at Hair News, Werribee

Hair News, located on Watton Street in Werribee, clearly cultivates a welcoming atmosphere, consistently praised by its loyal clientele. Many reviewers highlight the friendly and professional staff, creating a sense of community within the salon. Margarete specifically notes feeling “like being part of a community” during her weekly visits for over a year, a testament to the consistent positive interactions she's experienced. This is echoed by numerous other customers who mention the “warm smile and positive vibes” offered by stylists like Neha.

The salon also actively caters to diverse needs, boasting wheelchair-accessible parking and entrance, as well as gender-neutral toilets, showcasing an inclusive approach. For families, Hair News is considered “good for kids”, with some reviewers experiencing smooth appointments for their daughters. While Wi-Fi isn't currently offered, the focus remains on providing a personally attentive and comfortable experience. Accepting a wide range of payments - credit, debit, and NFC mobile options – Hair News prioritises customer convenience.

Shining Reviews: Colour, Keratin & Straightening Successes

Hair News excels in several core services, with particular praise directed towards their colour work, keratin treatments, and hair straightening. One customer raved about the “absolutely best hair color service!”, emphasizing the expert care and stunning results achieved. Another shared a deeply positive experience with a hair straightening treatment, stating they felt “amazing, confident, and with flawless hair!”.

Here’s a breakdown of the frequently lauded services:

Beyond these specific treatments, Neha is repeatedly praised for her “experience and expertise,” ensuring customers receive a comfortable and tailored service.

Navigating Colour Expectations: A Point of Concern

Despite the overwhelmingly positive feedback, a recurring theme concerns colour services. One customer unfortunately experienced significant dissatisfaction, stating that while the haircut was good, the colour “was so bad” despite the stylist assuring a perfect match to their desired shade. They felt misled regarding the need for regrowth treatment, having received different advice elsewhere. This resulted in a substantial bill – almost $300 – for an unsatisfactory outcome.

The customer bravely voiced their concerns to the salon, even during a subsequent appointment for their daughter's haircut, yet the situation wasn't fully resolved. This highlights a potential disparity between initial consultation promises and the final result, and opens a discussion about managing client expectations regarding achievable colour outcomes. It’s important to note this appears to be an isolated incident amongst the many positive colour reviews, but warrants transparency.

Practicalities & Accessibility at Hair News

Hair News operates with convenient hours, being open late on Thursdays and Fridays (until 8:30pm) and offering full day service on Saturdays. They’re closed on Sundays, and operate at 9am-5:30pm Monday, Tuesday and Wednesday. Appointments are highly recommended to secure a preferred time slot.

Here's a quick reference table for opening hours:

Located at 173 Watton St, Werribee VIC 3030, Australia, Hair News is easily accessible. You can reach them by phone at +61 3 9741 6923. Their commitment to accessibility, incorporating wheelchair-friendly facilities, demonstrates a consideration for all customers.