A Warm Welcome & Accessible Experience
Hue Artisans of Hair, located conveniently within Bayside City Plaza in Warrnambool, consistently earns high praise for its welcoming atmosphere and excellent customer service. With a solid 4.7-star rating, it’s clear many patrons leave feeling valued and satisfied. Several reviews specifically highlight the friendliness of the entire team, making it a place where even bringing a little one feels comfortable – a definite win for parents!
The salon goes above and beyond to cater to diverse needs. The facilities are thoughtfully equipped, offering wheelchair accessibility via both parking and entrance, ensuring everyone can enjoy their pampering session. Basic amenities, such as a toilet, are readily available. It’s worth noting that appointments are highly recommended to guarantee a smooth experience.
Here’s a quick rundown of what you can expect regarding facilities & payment:
Facility/Payment | Available? |
---|---|
Wheelchair-Accessible Car Park | Yes |
Wheelchair-Accessible Entrance | Yes |
Toilet | Yes |
Appointments Recommended | Yes |
Credit Cards | Yes |
Debit Cards | Yes |
NFC Mobile Payments | Yes |
Free Parking Lot | Yes |
Good for Kids | Yes |
Hue Artisans of Hair accepts a wide range of payment methods, from traditional credit and debit cards to modern NFC mobile payments, making transactions convenient for all.
The Art of Colour & Cutting: Stylist Spotlights
The talent at Hue Artisans of Hair seems to truly shine, particularly when it comes to colour work. Multiple reviews specifically call out Carlee for her exceptional balayage skills. Clients rave about her ability to understand their vision and deliver results even better than anticipated. Her accommodating nature, extending to allowing clients to bring babies along, adds to her appeal.
But Carlee isn’t the only star. Jas receives consistent high praise, being described as “extremely talented” and capable of delivering stunning results. Reviews also mention Marli, whose work with Jas clearly impressed a client, contributing to a “beautiful job” overall.
These individual spotlights demonstrate a common thread: a team of skilled hairdressers deeply passionate about their craft. It's not just about a haircut or colour; it's about a collaborative process where the stylist listens, understands, and elevates the client’s desired look.
A Spectrum of Experiences: What Clients Are Saying
While the majority of feedback is overwhelmingly positive, some experiences haven't quite met expectations. It’s important to acknowledge all perspectives.
The vast majority of reviews are glowing, with clients appreciating the:
- Exceptional Service: Repeated mentions of friendly, welcoming staff and a pleasant salon environment.
- Skillful Hairdressing: Specifically referencing balayage, cuts and general hair health.
- Personalised Approach: Stylists taking the time to understand and achieve the client’s desired look.
- Beautifully set up salon: Numerous customers loved the ambience.
However, one concerning review detailed a significantly negative experience with a junior stylist. The client reported a high cost ($395) for a cut deemed "poor quality" and felt unfairly treated when questioning the price, being told her daughter should have been "more transparent" about her budget. The client also disputed the stylist's explanation for hair dryness, deeming it inaccurate and upsetting for her daughter. This experience understandably left a strong negative impression.
"Horrendous - Charged our 16yr old daughter $395 for a poor quality cut...an absolute disgrace." - Concerned Parent
It’s crucial that Hue Artisans of Hair addresses such feedback to ensure consistent quality control and customer satisfaction.
Planning Your Visit: Hours & Location Details
Hue Artisans of Hair is conveniently situated within the Bayside City Plaza, Warrnambool, at Shop 15, 24/36 Fairy St, VIC 3280. Getting in touch is simple – you can reach them at +61 3 4500 2622.
Here's a breakdown of their opening hours to help you plan your appointment:
- Monday: 9:00 AM – 3:00 PM
- Tuesday: 9:00 AM – 9:00 PM
- Wednesday: 9:00 AM – 3:00 PM
- Thursday: 9:00 AM – 9:00 PM
- Friday: 9:00 AM – 3:00 PM
- Saturday: Closed
- Sunday: Closed
With extended hours on Tuesdays and Thursdays, Hue Artisans of Hair offers flexibility for those with busy schedules. The availability of free parking adds another layer of convenience, making it easy to enjoy a relaxing and stylish experience. Remember, booking an appointment is recommended, particularly if you're hoping to see a specific stylist like Carlee or Jas.