Pros 
Cons Turning Heads: Where Hair Dreams Become Reality
Turning Heads Hairdressing, located at 29 Morgan St, Wagga Wagga, is quickly establishing itself as a premier destination for hair care in the region. Boasting an impressive 4.5-star rating, and offering convenient opening hours (Monday-Friday 8:45am-6/8pm, Saturday 8:45am-3pm), the salon truly caters to a busy lifestyle. The buzz surrounding this salon isn't just about cuts and colour; it's about the experience. Customers consistently rave about the personalised service and feeling genuinely valued, creating an atmosphere that goes beyond a typical salon visit.
Turning Heads thoughtfully considers accessibility too, with both wheelchair-accessible car parking and entrance facilities available, demonstrating inclusivity. They also actively recommend appointments, ensuring dedicated time for each client’s needs – a smart move considering their growing popularity. Payment options are modern and convenient, accepting both credit cards and NFC mobile payments. But what truly sets Turning Heads apart is the consistently highlighted expertise of its stylists, particularly Chris.
The Chris Factor: A Master Stylist at Work
It's clear from the numerous reviews that Chris is a driving force behind Turning Heads’ success. Time and again, clients praise his skill and precision. One long-time customer notes, "Chris is an amazing hair stylist who cuts my hair perfectly every time and his colouring technique is flawless." This isn’t a one-off sentiment; multiple reviewers echo the sentiment that Chris consistently delivers exceptional results, garnering frequent compliments from colleagues and friends.
Here's a breakdown of the specific skills clients are highlighting:
- Precision Cutting: Numerous reports of "perfect cuts" indicate a strong technical ability.
- Flawless Colouring: Repeated mention of vibrant and long-lasting colour application.
- Personalised Styling: Chris appears adept at understanding individual hair types and facial shapes to create complementary styles.
- Professionalism: Described as a "true hairstylist professional."
Beyond the technical skills, Chris fosters a comfortable and trusting environment. Clients feel understood and confident in his expertise, leading to consistently positive outcomes.
Beyond the Chair: The Customer Experience
Turning Heads Hairdressing doesn't just deliver a great haircut; they deliver an experience. Kim, alongside Chris, consistently receives positive mention for her warmth and friendly demeanor. Customers frequently use words like “pampered,” “welcoming,” and “fantastic” to describe their visits. The salon seemingly excels at building rapport, turning appointments into opportunities for genuine connection. It’s this attention to personal service that creates a loyal customer base – many are repeat visitors who eagerly anticipate their next appointment.
Consider these aspects of the phenomenal experience:
"Extremely nice and very welcoming…Always brings a smile and a laugh to every appointment!"
"They always make me feel very pampered and well looked after."
The salon's ability to accommodate a travelling client on a Monday, despite being busy, demonstrates a high level of customer commitment and professionalism. Even the shop itself is noted to be "clean and service was prompt," contributing to the overall positive atmosphere.
Value and Considerations: Is Turning Heads Worth the Investment?
While the consensus is overwhelmingly positive, some customers have noted that Turning Heads is “pricey.” However, the prevailing opinion is that the quality of service and expertise justifies the cost. One reviewer openly admits, "Yes it may be pricey but it is worth it." A more nuanced point is raised regarding tiered pricing based on stylist experience. A client suggested that differing rates could reflect varying skill levels, ensuring customers are fully aware of the investment associated with different stylists.
Here's a quick comparison based on customer feedback:
| Feature | Positive Feedback | Area for Consideration |
|---|---|---|
| Price | Worth the investment for quality | Tiered pricing for skill |
| Service | Friendly, welcoming, pampering, professional | None |
| Expertise | Exceptional cutting and colouring skills | None |
| Accessibility | Wheelchair accessible facilities | None |
| Convenience | Flexible opening hours, easy appointment booking | None |
Ultimately, Turning Heads Hairdressing seems to offer a premium experience where clients are willing to invest in top-tier styling and a welcoming atmosphere. The salon's commitment to both skill and customer care positions it as a standout choice within Wagga Wagga’s bustling hair salon scene. You can reach them at +61 2 6921 2809.