The Buzz Around The Other Room: Why Surry Hills is Talking
The Other Room, nestled in the heart of Surry Hills at Shop 1/54 Waterloo St, is quickly earning a reputation as the go-to hair salon for Sydneysiders seeking a personalised and relaxing experience. Boasting a perfect 5.000000 rating, it’s clear that customers aren't just satisfied, they're genuinely delighted. But what makes this salon stand out from the crowd? The consistent praise centres around one name: Clare, the salon’s incredibly talented and personable colourist and stylist.
Customers repeatedly highlight Clare’s ability to understand their individual needs, offering expert advice tailored to both lifestyle and budget. It’s not just about cutting and colouring; it’s about finding a look that truly complements each client. One enthusiastic review states: “Clare is great at recommending the best hair style and colour for you, tailored to your budget and lifestyle requirements.” This bespoke approach is a refreshing change in an industry often criticised for a ‘one-size-fits-all’ mentality. Beyond technical skill, Clare’s friendly and approachable demeanour fosters a comfortable environment, allowing clients to unwind and enjoy the process.
Here's a short summary of frequently mentioned strengths:
- Personalised Service: Tailored styles & colours to individual needs.
- Expert Advice: Recommendations that consider lifestyle and budget.
- Relaxing Atmosphere: A cosy salon environment encourages relaxation.
- Exceptional Colouring: Clare is repeatedly praised as a “colourist of dreams”.
A Sanctuary for the Senses: The Salon Experience
The Other Room isn’t just about achieving a fantastic hairstyle; it's about the overall experience. Clients consistently describe the salon as "beautiful," "cosy," and “super relaxed.” The atmosphere is carefully cultivated, from the thoughtfully chosen music – “great taste in music, nice and chill” – to the comfortable furnishings. It's a space designed for escape and rejuvenation.
Unlike many salons which can feel chaotic and overwhelming, The Other Room provides a tranquil haven. This is further enhanced by practical amenities such as gender-neutral and wheelchair-accessible toilets. Clever design choices are evident; one client raved about the “most comfortable hair washing basin,” noting the absence of neck strain and the inclusion of an “amazing head massage”.
Here’s a breakdown of the facilities available:
Facility Category | Options | Enabled |
---|---|---|
Accessibility | Wheelchair-accessible toilet | True |
Amenities | Gender-neutral toilets | True |
Toilet | True | |
Wi-Fi | False | |
Planning | Appointments recommended | True |
Payments | Credit cards | True |
NFC mobile payments | True |
It's the small details that elevate the experience, a subtle glass of wine to enhance relaxation and a touch of thoughtfulness that keeps customers coming back.
From Colour Correction to Confidence Boosts: Real Results
The reviews showcase a remarkable ability to transform hair, even after challenging situations. Multiple clients have sought Clare’s expertise for colour corrections – cases where previous attempts have gone awry. One testimonial recounts a dramatic transformation after seven months of neglect during a busy period: "Clare transformed my harsh dark/light hair into a beautiful, blended, healthy & natural brown with subtle highlights.".
But it’s not just about fixing problems; it’s about enhancing natural beauty. Clare's skill extends to balayage, highlights, and restyling, consistently delivering results that leave clients feeling fabulous. The sentiment is echoed time and time again: “I love my hair!!”, "I got an amazing colour”, and a frequent descriptor of Clare herself: “extremely friendly, knowledgeable and always makes me feel like a rock star”.
Furthermore, Clare proactively manages expectations regarding pricing, ensuring transparency and avoiding any unpleasant surprises: "Claire always keeps you informed during the process in relation to pricing/changes etc so you don't get that big OMG shock at the end…”. This dedication to clear communication builds trust and fosters long-term client relationships.
Practical Information & Accessibility
The Other Room operates from Shop 1/54 Waterloo St, Surry Hills NSW 2010. For appointments, which are highly recommended, you can reach Clare directly at +61 490 683 820. The salon offers flexible hours throughout the week, although it is closed on Mondays and Sundays.
Here's a quick reference of their opening times:
- Friday: 10 am–5 pm
- Saturday: 10 am–4 pm
- Thursday: 12–8 pm
- Wednesday: 12–7 pm
The salon readily accepts both credit cards and NFC mobile payments for convenience. Its commitment to inclusivity is demonstrated through the provision of a wheelchair-accessible toilet. Overall, The Other Room presents itself as a welcoming and accessible salon catering to a diverse clientele, clearly demonstrating its dedication to both exceptional service and customer wellbeing.