A Stellar Reputation: Why Clients Rave About Marc & Maxwell
Marc & Maxwell, nestled in the heart of Surry Hills at SHOP 4/496 Bourke St, is quickly gaining a reputation as more than just a hairdresser – it’s a destination for hair transformation and exceptional client care. Consistently achieving a perfect 5.000000 rating, this salon boasts a dedicated following who return time and again. But what exactly makes Marc & Maxwell so special? The overwhelming consensus, gathered from numerous reviews, points to a genuine commitment to understanding each client's unique needs and delivering exactly what they envision.
Clients consistently highlight the personalised experience. It’s not just about a cut and colour; it’s about a consultation where stylists truly listen, offer expert advice, and build lasting relationships. This is evident in testimonials spanning years of loyalty, with clients travelling from as far as Castle Hill in North West Sydney to experience the magic of Sabrina and Marc. Furthermore, the salon maintains modern convenience with various payment options including credit/debit cards and NFC mobile payments, alongside essential amenities like toilet facilities. Appointments are recommended to ensure dedicated time with the stylists, adding to the bespoke feel of the service.
Here's a summary of what sets Marc & Maxwell apart, based on client feedback:
- Expertise: Highly skilled stylists specialising in cuts, colour (particularly blonde), and styling.
- Personalised Service: A focus on understanding individual needs and delivering tailored results.
- Welcoming Atmosphere: A clean, calm, and relaxing salon environment.
- Long-Term Relationships: Clients often return for years, building trust and loyalty with specific stylists.
The Stylists: Marc, Sabrina, Lily & The Team
The heart of Marc & Maxwell lies in its talented team. Marc himself consistently receives glowing reviews, described as possessing a “talent and skill” evident in every haircut and colour. Clients praise his ‘incredible eye for detail’ and patient approach, noting he always takes time to understand their hair goals. Sabrina is also frequently mentioned, lauded for her ability to understand hair concerns and deliver beautiful results, particularly with layering techniques.
However, the praise extends beyond the founders. Stylist Lily is recognised for her thoroughness in suggesting treatment and styling options, offering valuable guidance. Savanna also receives accolades for precise attention to detail, specifically when it comes to fringes/bangs. The salon's growing team are clearly committed to creating a positive experience.
Here's a quick look at what clients are saying about specific stylists:
Stylist | Key Strengths |
---|---|
Marc | Precision cutting, colour expertise, consultation |
Sabrina | Layering, understanding hair concerns |
Lily | Hair treatment/styling advice, thoroughness |
Savanna | Attention to detail, fringe/bangs expertise |
It's clear that Marc & Maxwell fosters an environment where stylists can thrive and deliver exceptional service.
Beyond the Cut: A Focus on Client Wellbeing & Sustainability
Marc & Maxwell doesn’t just focus on creating beautiful hair; they prioritise the overall client experience and demonstrate a commitment to responsible practices. Multiple reviews point to the salon’s “warm and relaxing atmosphere,” a space where clients feel “valued and appreciated.” This is achieved through offerings such as refreshments, helpful hair care tips, and a generally welcoming and inclusive environment.
The salon also demonstrates a conscious effort towards sustainability. They actively participate in recycling plastic bottles, a small but significant step towards environmental responsibility. These community-minded actions, alongside the focus on client care, are highlighting the essence of the brand. The salon's location, tucked away off a main street in Surry Hills, also adds to the sense of a hidden gem, creating a peaceful retreat from the bustle of the city.
"I walk out feeling like a superstar. Thank you." - A testament to the experience provided at Marc & Maxwell.
The consistently positive feedback regarding the salon's ambience demonstrates that it's a place where clients can truly relax and enjoy their appointment.
Accessibility & Service Details
For those considering a visit to Marc & Maxwell, here’s a breakdown of essential service details:
- Address: SHOP 4/496 Bourke St, Surry Hills NSW 2010, Australia
- Phone: +61 2 8068 7875
- Opening Hours:
- Monday: Closed
- Tuesday: 10 am–6 pm
- Wednesday: 10 am–6 pm
- Thursday: 10 am–8 pm
- Friday: 10 am–6 pm
- Saturday: 9 am–5 pm
- Sunday: Closed
- Booking: Appointments are highly recommended to ensure stylists can dedicate the necessary time to each client.
- Payment Options: Credit cards, Debit cards, and NFC mobile payments are all accepted.
Located in Surry Hills, the salon is easily accessible, offering a convenient location for residents of Sydney and beyond. The team's dedication to client satisfaction, combined with their clear expertise, makes Marc & Maxwell a standout choice for anyone seeking professional hair services in a welcoming and sustainable environment.