Pros 
Cons A Sanctuary for Curls: The Crown Hair Difference
Crown Hair, located at 99-103 Kippax St, Surry Hills, is quickly becoming Sydney’s go-to destination for those seeking more than just a haircut – it’s an experience. With an impressive 4.8-star rating, and spearheaded by the talent of @colourbyKathy, this salon has cultivated a loyal following, particularly amongst clients with curly or textured hair. But it’s not just curls that benefit from the expertise within these walls. Numerous reviews highlight the thoughtful consultation process, where stylists like Frankie, Bond, Emmalee, and Sophie truly listen and tailor their approach to each individual’s needs.
What sets Crown Hair apart isn’t simply technical skill, but the genuine care taken with every client. The feedback consistently points to a refreshingly non-intimidating salon atmosphere - a haven from the hustle and bustle of Surry Hills. It’s described as ‘intimate’ and ‘friendly’, encouraging a sense of relaxation and trust. This is a particularly crucial element for those who may have had negative experiences with hairdressers in the past, leading to cut anxieties.
Here's a snapshot of what clients are saying:
- Curl Specialists: Emmalee receives significant praise for cutting curly hair "with precision" and understanding hair type, resulting in styles that hold beyond the salon chair.
- Expert Colourists: Sophie consistently delivers stunning colour results, building a six-year relationship with repeat clients. Kathy herself is frequently mentioned as a "master colourist."
- Fixing Past Mistakes: A recurring theme is the ability of Crown Hair stylists – particularly Sophie – to successfully correct previous bad cuts from other salons.
- Detailed Consultation: Every appointment begins with a thorough discussion to ensure the client’s vision is fully understood and achievable.
Beyond the Cut: The Client Experience
Crown Hair doesn't just offer a service; it offers hospitality. From the moment you step through the door you're greeted with kindness and offered a choice of tea or coffee. This attention to detail extends beyond refreshment, creating a genuinely welcoming environment. Clients consistently praise Diana and the entire team for their attentiveness and professionalism.
The salon caters to inclusivity with explicitly LGBTQ+ friendly and transgender safe space policies. Practical amenities include gender-neutral toilets and standard toilets, along with the option to pay via credit cards, debit cards and NFC mobile payments. While Wi-Fi isn’t currently available, the focus is clearly on providing a disconnected space to unwind and enjoy the pampering.
Here's a breakdown of facility and policy offerings:
| Feature | Available? |
|---|---|
| Gender-neutral Toilets | Yes |
| Toilet | Yes |
| Wi-Fi | No |
| LGBTQ+ Friendly | Yes |
| Transgender Safe Space | Yes |
| Appointment Required | Yes |
| Credit Card Payments | Yes |
| Debit Card Payments | Yes |
| NFC Mobile Payments | Yes |
| Plastic Bottle Recycling | Yes |
| Parking | Paid Street Parking |
It’s evident that Crown Hair prioritises creating an experience that feels more like a treat than a chore, fostering a strong sense of loyalty amongst its clientele.
The Talented Team: Stylists & Colourists Shine
The heart of Crown Hair lies in its team of skilled professionals. While @colourbyKathy’s leadership is a guiding force, stylists like Frankie, Bond, Emmalee, and Sophie consistently receive glowing reviews. These aren't simply technicians executing cuts; they're artists crafting looks that enhance individual beauty and confidence.
Frankie is repeatedly hailed for their expertise with curly hair, delivering cuts and styles that work with natural texture. Bond also receives positive mentions, demonstrating a consistent level of professionalism across the team. Emmalee's dedication to understanding and treating hair as “artwork” resonates strongly with clients and the skill of Sophie has been lauded for over 6 years.
The stylists' willingness to share knowledge about hair care—like providing curl management tips— further solidifies the feeling of being valued and supported. This dedication to client education empowers individuals to maintain their style long after leaving the salon. It’s this blend of skill, care, and client empowerment that elevates Crown Hair above the competition.
“I enjoyed the experience with the best and longest head massage I’ve ever been given and great conversation. Emmalee has a talent for what she does and radiates a passion and care for her clients.” - A testament to the personal touch at Crown Hair
Getting in Touch & Planning Your Visit
For anyone seeking a transformative hair experience, Crown Hair is well worth considering. Located in the vibrant Surry Hills, at 99-103 Kippax St, the salon is open:
- Friday: 9 am–6 pm
- Saturday: 9 am–6 pm
- Tuesday: 9 am–6 pm
- Wednesday: 9 am–6 pm
- Thursday: 9 am–6 pm
- Monday & Sunday: Closed
It’s essential to book an appointment, as Crown Hair is a highly sought-after salon. You can reach them by phone at +61 416 369 377. Parking is available on the surrounding streets, though it is paid parking.
The salon’s strong online presence and consistently positive reviews speak volumes about the quality of service and the dedication of the team led by @colourbyKathy. Whether you're looking for a precise curly cut, a vibrant colour transformation, or simply a relaxing and rejuvenating hair experience, Crown Hair appears ready to deliver.