Pros 
Cons A Reputation Built on Care: What Clients Are Saying About Mary's Hairdressing
Mary's Hairdressing in Springvale isn’t just a place to get a haircut; it's building a reputation as a sanctuary for clients, particularly those who experience anxiety or require a gentle approach. Numerous reviews highlight Mary's exceptional ability to connect with her clients on a personal level, going above and beyond typical hairdressing services. One moving review details how Mary accommodated a young granddaughter with selective mutism, creating a calm and reassuring environment. The presence of Mary’s puppy was a delightful bonus, fostering a sense of comfort and encouraging the child to enjoy the experience.
This level of understanding and empathy seems to be a defining characteristic of the salon. It’s clear Mary prioritises the wellbeing of her clients alongside their desired hairstyle. This commitment translates into repeated business, with one client stating they’ve been a loyal patron for over 15 years!
- Exceptional Client Care: Regularly praised for patience and understanding.
- Anxiety-Friendly Environment: Specifically noted for accommodating clients with anxieties.
- Family Focused: Welcoming to children and understanding of their needs.
- Loyalty & Longevity: A testament to the quality of service, evidenced by long-term clients.
Style & Skill: The Quality of the Hairdressing Itself
Beyond the exceptional customer service, clients are consistently impressed with the quality of Mary’s haircuts and styling. Reviews repeatedly use words like "fantastic," "incredible," and “great” to describe the finished results. One client boldly stated, “Her hair has never been so good!” reinforcing the skill and precision Mary brings to every appointment.
The salon caters to a range of needs, from simple trims to more involved styling. While specifics regarding colour services aren’t prominently mentioned in the reviews, the overall consensus is that Mary is a highly capable and experienced hairdresser.
Here’s a quick breakdown of what clients appreciate regarding the technical skills:
| Service | Client Feedback |
|---|---|
| Trims | “Her hair has never been so good!” |
| Haircuts | "Fantastic job", "Great cut" |
| General Styling | "Mary always make me feel fabulous" |
| Expertise | “Mary is incredible at what she does” |
Practicalities & Accessibility: Planning Your Visit to Mary's
Mary’s Hairdressing offers a convenient and accessible experience for Springvale residents. Located at 60 Hillside St, Springvale VIC 3171, Australia, the salon prioritises accessibility with both a wheelchair-accessible car park and a wheelchair-accessible entrance. This is a crucial element for ensuring inclusivity.
Appointments are recommended, allowing Mary to dedicate the appropriate time and attention to each client, particularly those who may require a more sensitive approach. The salon is open six days a week, with extended hours on Thursdays and Fridays (until 8 pm), catering to a variety of schedules. However, it is closed Mondays, Wednesdays and Sundays.
Here’s a summary of their opening hours:
- Monday: Closed
- Tuesday: 9 am – 5 pm
- Wednesday: Closed
- Thursday: 9 am – 8 pm
- Friday: 9 am – 8 pm
- Saturday: 8 am – 3 pm
- Sunday: Closed
Payment is easy too, with options for credit cards, debit cards and even NFC mobile payments – adding to the convenience. The salon is also noted as ‘good for kids’ indicating a family-friendly atmosphere.
Value for Money & Community Spirit
Many customers explicitly mention the excellent value for money at Mary’s Hairdressing. Feedback consistently highlights the “well priced” nature of the service, making it an appealing option for those seeking quality hairdressing without breaking the bank. However, price is not the sole reason for returning customers.
The reviews point to a strong sense of community fostered by Mary. Clients consistently describe the salon as “local, friendly and capable.” This emphasis on personal connection and community spirit sets Mary’s Hairdressing apart from larger chains, creating a welcoming and supportive environment.
"I enjoy local, friendly capable haircare with Mary."
This quote encapsulates the overall impression – Mary’s Hairdressing isn’t just a business; it's a valued part of the Springvale community, built on trust, skill and compassionate care. You can contact them on +61 3 9558 4011.