Pros 
Cons A Sanctuary for Your Locks: First Impressions of Skin Mind Beauty & Hair
Skin Mind Beauty & Hair in Southport clearly prioritises a relaxing and personalised experience. Numerous reviews highlight the calm atmosphere – a welcome change from salons with “blaring music or endless chatter”. It’s a space designed for pampering, a detail consistently noted by clients. Beyond just a trim, customers repeatedly mention feeling genuinely cared for, and describe the salon as having a "comfortable" vibe. The salon’s commitment to inclusivity is also evident, proudly identifying as women-owned and creating a demonstrably LGBTQ+ friendly and transgender safe space. This attention to detail extends to accessibility, with wheelchair-accessible parking, entrance, and toilet facilities available.
Here's a quick rundown of what makes Skin Mind Beauty & Hair stand out for accessibility and inclusivity:
- Accessibility: Full marks for catering to clients with mobility needs.
- Inclusivity: A strong commitment to being a welcoming space for all individuals.
- Facilities: Gender-neutral toilets are available, alongside standard facilities.
- Payment Options: Conveniently accepts credit, debit and NFC mobile payments.
Emma: The Hair Whisperer
The name that surfaces repeatedly in praise is Emma, the hairdresser. Clients consistently describe her as “amazing”, “dedicated”, and “professional”. She doesn't rush the process; instead, she invests time in understanding each client's needs and meticulously working towards the desired outcome. One customer specifically lauded Emma for her ability to repair damaged hair with “meticulous care”. It's clear Emma's expertise comes from experience, as she previously owned a salon in Melbourne before bringing her skills to the Gold Coast.
Consider this client testimonial:
"Emma did an amazing job with my hair and is so good at what she does. Highly recommend this salon :)"
This sentiment is echoed time and time again. Emma's approach isn’t just about a haircut; it's about hair health and achieving a result that leaves clients feeling confident and refreshed. The fact that clients are already rebooking appointments speaks volumes about the quality of her work.
Beyond the Haircut: Beauty and Skincare Expertise
While the salon shines with its hairdressing, Skin Mind Beauty & Hair isn’t limited to just hair. Nat, the owner, is frequently mentioned for her friendly and helpful advice regarding skincare. This suggests a holistic approach to beauty, addressing both internal and external wellbeing. The salon’s name itself reflects this – "Skin Mind Beauty & Hair" – hinting at a wider range of services and a focus on overall wellness. Customers appreciate the approachable and knowledgeable staff, ready to address any concerns.
Here’s a breakdown of service offerings, as implied by reviews and facilities:
| Service Category | Details |
|---|---|
| Hairdressing | Cuts, washes, treatments, styling |
| Skincare | Expert advice from owner Nat |
| Beauty | (Implied - broader beauty services) |
| Amenities | Cappuccino provided during service |
The on-site service option and appointments recommendation and acceptance of walk-ins make it a very accessible salon.
The Little Things That Matter
Skin Mind Beauty & Hair doesn’t just deliver excellent services; they pay attention to the small details that enhance the customer experience. A complimentary cappuccino is a delightful touch, elevating a simple salon visit into a small treat. The transparency regarding pricing – specifically mentioned in relation to Groupon deals – is also a significant positive, building trust with potential customers. The availability of on-site parking further adds to the convenience. Many clients also highlight how the staff are simply “lovely” and create a welcoming atmosphere. It’s these combined factors – the skilled hairdresser, the focus on wellbeing, and the thoughtful touches – that contribute to the consistently high 4.80 rating and enthusiastic recommendations.