Pros 
Cons A Haven of Hair Transformation & Pampering
Shear Art Brickworks, located within The Brickworks shopping centre in Southport, consistently receives glowing reviews, earning a well-deserved 4.7-star rating. It’s clear from customer testimonials that this isn’t just a hairdresser; it’s an experience. Many patrons specifically rave about the exceptional skills of Honey, a stylist repeatedly praised for her colour correction prowess and creative haircutting.
But what makes Shear Art Brickworks stand out? It seems to be a combination of technical skill and genuine care. Clients highlight Honey's attentiveness during consultations, stating she offers fantastic suggestions perfectly tailored to individual styles. Beyond the result – often exceeding expectations and mirroring inspiration photos – customers consistently comment on the relaxing atmosphere and luxurious touches. These include hand scrubs, delicious hot chocolate, and even a massage chair, creating a truly pampering experience. The salon goes above and beyond, even offering amenities like caviar treatments!
Here’s a snapshot of what customers are loving:
- Colour Correction Expertise: Honey excels at fixing previous colour mishaps, seamlessly blending multiple tones into a cohesive, beautiful shade.
- Personalised Styling: She doesn’t just cut hair; she crafts looks specifically suited to each client’s face shape and style preferences.
- Relaxation & Pampering: From the gentle head massages during washing to the added extras like hand scrubs and drink service, Shear Art Brickworks prioritises client comfort.
- Inclusive Environment: Shear Art Brickworks actively fosters an inclusive atmosphere, proudly being LGBTQ+ friendly and a safe space for transgender individuals.
Accessibility & Amenities - Catering to Everyone
Shear Art Brickworks demonstrably prioritises inclusivity and accessibility. Understanding that everyone deserves a positive salon experience, they've invested in making their facilities welcoming to all. They boast full wheelchair accessibility, including a dedicated car park, accessible entrance, seating and toilet facilities.
Further demonstrating their commitment to client comfort and considerate service, Shear Art Brickworks offers gender-neutral toilets and standard toilet facilities. While Wi-Fi isn't currently available, the focus appears to be on creating a relaxed, unplugged experience.
Here’s a breakdown of their facilities:
| Feature | Available |
|---|---|
| Wheelchair Car Park | Yes |
| Wheelchair Entrance | Yes |
| Wheelchair Seating | Yes |
| Wheelchair Toilet | Yes |
| Gender-Neutral Toilets | Yes |
| Standard Toilets | Yes |
| Wi-Fi | No |
Beyond physical accessibility, it’s important to note Shear Art Brickworks is mindful of diverse needs. Their welcoming attitude extends to those who may require a private space, offering a separate room for individuals who wear a headscarf or hijab.
The Importance of Appointments & Responsible Practices
Shear Art Brickworks operates on an appointment-recommended basis, ensuring stylists can dedicate the necessary time and attention to each client. Their opening hours are comprehensive, catering to various schedules:
- Monday: 9 am–2 pm
- Tuesday: 9 am–5 pm
- Wednesday: 9 am–5 pm
- Thursday: 9 am–8 pm
- Friday: 9 am–5 pm
- Saturday: 9 am–4 pm
- Sunday: Closed
This flexibility allows clients to schedule services at a time that suits them best. The salon also demonstrates a commitment to environmental responsibility through plastic bottle recycling, a small but impactful step towards sustainability. Payments are convenient, accepting credit and debit cards, as well as NFC mobile payments.
“Always a treat, best hair cuts I've ever had. Honey has highly creative skills, she's very specific to your type of style and knows how to get a look that suits you personally. Grate salon. Thanks.” – A recent satisfied customer.
Addressing Concerns & Maintaining High Standards
While overwhelmingly positive, some feedback indicates areas for potential improvement at Shear Art Brickworks. One customer unfortunately experienced a colour application that resulted in “hot roots” due to a lack of colour swatch usage, and expressed disappointment at the process and result. Another client had a haircut that didn't align with their requested layers and was unevenly styled.
These criticisms highlight the importance of consistent quality control and clear communication between stylist and client. It's crucial that Shear Art Brickworks maintains its high standards and ensures all stylists adhere to best practices, including utilising colour swatches and meticulously clarifying client requests. These isolated incidents are a reminder that even reputable businesses need to actively monitor customer feedback and address concerns promptly to maintain their excellent reputation. While the majority of experiences are undoubtedly positive, acknowledging and learning from negative feedback is vital for continued success.