Pros 
Cons A Sanctuary of Style: First Impressions & Atmosphere
My Bespoke Beauty & Hair Salon, nestled in the heart of Southport at T012/56 Scarborough St, consistently earns praise for its welcoming and professional atmosphere. Boasting a remarkable 4.70 rating, clients consistently highlight the friendly and multilingual staff – fluent in English, Mandarin, and Japanese – creating an incredibly inclusive environment. Beyond the warm reception, the salon prioritises accessibility with wheelchair-accessible parking, entrances, and restrooms, demonstrating a commitment to serving all patrons.
While Wi-Fi isn't currently available, the focus clearly remains on providing exceptional, in-person service. Customers appreciate the convenience of flexible booking options, accepting walk-ins alongside appointments and recommendations. Payment is also a breeze, with options including cash, debit & credit cards, and NFC mobile payments. A significant bonus is the availability of free multi-storey and lot parking, easing the often-stressful experience of city centre visits. Notably, My Bespoke Beauty & Hair Salon identifies as a women-owned business, adding to its community-focused appeal.
Here’s a quick overview of what sets the stage at My Bespoke Beauty:
| Feature | Details |
|---|---|
| Atmosphere | Relaxing, Welcoming, Professional |
| Accessibility | Fully Accessible (Parking, Entrance, Toilet) |
| Languages | English, Mandarin, Japanese |
| Parking | Free Multi-storey & Lot |
| Payment | Cash, Debit, Credit, NFC |
| Ownership | Women-Owned |
Hair Transformations & Expert Colouring
My Bespoke Beauty & Hair Salon truly shines when it comes to hair services, with repeat clients returning for over seven years. Yuka, a highly recommended stylist, receives consistent accolades for her patience, professionalism, and skill. One client specifically praised Yuka's insightful advice to avoid excessive layering on thin hair, resulting in a "stunning" haircut that exceeded expectations.
Another customer recounts a positive experience with Yuka, receiving both a colour treatment and a stylish cut, with all details thoroughly explained. The Japanese stylist is specifically mentioned for her patience and colour recommendations tailored to skin tone. The ‘boss’ also receives commendation for kindness and attentiveness. The precision and artistry demonstrated consistently suggest a sophisticated understanding of hair texture, colour theory, and individual client needs. They don't just do hair; they craft bespoke styles.
"The Japanese lady was patient and also recommend the good colour that matches my skin. I am very happy about my hair cut and the colour! Will definitely come back again!" - Happy Customer
Beyond Hair: Lash & Spa Delights
While renowned for its hairdressing expertise, My Bespoke Beauty & Hair Salon offers a diverse range of beauty treatments, expanding its appeal. Eyelash services are particularly popular. Genevieve is hailed as a “life saver” for gentle lash removal – a significant differentiator compared to other salons. Clients rave about the comfort and quality of lash applications, noting the technicians’ gentle approach and dedication to customer comfort.
The salon also features “Waterfall Therapy Head Spa”, which is lauded for its incredibly relaxing and rejuvenating effects. The treatment combines scalp massage with nourishing products, leaving hair feeling soft and refreshed, and consistently providing a powerful stress-relieving experience. And for those seeking hair care products, the salon offers items which customers report are satisfying to use.
- Eyelash Lift: Provides naturally lifted, curled, and defined lashes without mascara.
- Lash Extensions: Gentle application, prioritising customer comfort.
- Head Spa: Deeply relaxing and refreshing for hair and scalp.
- Hair Products: A selected range for aftercare.
Promotions, Value & Consistent Excellence
My Bespoke Beauty & Hair Salon actively engages with its clientele through promotions, such as the Mother’s Day deals, which were well-received and allowed for introductions to the salon's broader service offerings. Customers note feeling valued and appreciated during their visits.
The overall sentiment surrounding the salon is one of exceptional value and consistent excellence. The staff’s dedication to providing personalised service, combined with their technical skills and the convenient facilities (parking, accessibility, multilingual support) contribute to a very positive experience. Many clients express firm intentions to return, highlighting the lasting impression My Bespoke Beauty & Hair Salon leaves. Contact them on +61 450 211 899 to discuss your hair and beauty needs. Opening hours are 10am - 6pm, Friday, Saturday and Thursday, and 10am - 6pm Tuesday and Wednesday. The salon is closed on Monday and Sunday.