ELIXIR: Praise and Complaints for Southport's Beloved Hair Salon

Pros	Cons
Exceptional service with attention to detail	Perms may not be effective as expected
Friendly and helpful staff	Long wait times for certain services
Excellent hair colouring and grey coverage	Some customers experienced issues with hair treatments
Consistent results with hair treatments	Inconsistent results for specific services
Affordable prices for quality service	Limited opening hours on Sundays
Highly recommended by returning customers
Relaxing atmosphere with great head massages

Pros

Cons

Exceptional service with attention to detail

Perms may not be effective as expected

Friendly and helpful staff

Long wait times for certain services

Excellent hair colouring and grey coverage

Some customers experienced issues with hair treatments

Consistent results with hair treatments

Inconsistent results for specific services

Affordable prices for quality service

Limited opening hours on Sundays

Highly recommended by returning customers

Relaxing atmosphere with great head massages

A Consistent Shine: What Customers Love About ELIXIR

ELIXIR, located in Southport Park Shopping Centre, consistently receives high praise for its friendly and skilled team. With an impressive 4.700000 rating, it's clear this hair salon is striking a chord with the local community. A recurring theme in reviews centres around the exceptional customer service. Staff are described as delightful, gentle, and helpful, consistently going the extra mile for their clients.

Many patrons specifically commend Naomi, with multiple reviews highlighting her expertise in colour correction and haircuts. One long-time customer states they’ve “never seen my hair as good as it is now,” while another reports Naomi being the only hairdresser to successfully bleach their dark brown hair without the dreaded purple tinge or uneven cut. The salon also receives accolades for small touches like providing fantastic head massages, adding to the overall relaxing experience.

Here’s a quick breakdown of the key positives frequently mentioned:

Expert Colouring: Special praise for colour matching, grey coverage, and bleaching techniques.
Skillful Haircuts: Customers appreciate precision and a stylist’s ability to understand their vision.
Exceptional Customer Service: Friendly, attentive, and accommodating staff create a welcoming atmosphere.
Convenience: The salon’s location within Southport Park Shopping Centre adds to its accessibility.
Accessibility features: Wheelchair-accessible car park and entrance.

Beyond Colour & Cuts: The ELIXIR Experience

ELIXIR seems to offer more than just standard hair services; it strives to provide a comprehensive experience. The positive feedback consistently points towards a nurturing salon environment. Customers mention feeling confident and loving their new looks after a visit.

The salon actively caters to families, being described as “good for kids”. This is a valuable consideration for parents seeking a relaxing salon visit without concerns. ELIXIR’s commitment to convenience is further evidenced by their acceptance of various payment methods – credit cards and NFC mobile payments are both options.

A standout element repeatedly mentioned is the team's willingness to accommodate last-minute appointments. Mehwish’s review perfectly encapsulates this: “Very kindly fitted me in for foils at last minute notice.” This flexibility resonates strongly with customers facing busy schedules.

A Perming Pitfall: Where ELIXIR Falls Short

While overwhelmingly positive, reviews do reveal one area where ELIXIR appears to struggle: perming. One customer experienced a disappointing result, stating that their $200 perm lasted only 20 minutes before their hair reverted to its original straight state.

It’s important to note that this is an isolated incident within a sea of positive feedback. However, it’s a notable point for potential clients considering a perm treatment. The customer did praise the staff’s loveliness and customer service even amidst the negative result, demonstrating that the salon's excellent bedside manner remains consistent.

Service	Customer Satisfaction
Colouring	Very High
Haircuts	Very High
Perming	Low
Customer Service	Exceptional

Practicalities & Planning Your Visit to ELIXIR

ELIXIR is open six days a week and operates within regular business hours (9am - 5:30pm Monday to Saturday, closed Sunday). Appointments are recommended to ensure availability, underlining the salon’s popularity.

You can reach them at +61 7 5503 1494 to book your appointment. Their address is Shop 23A Southport Park Shopping Center, Ferry Rd, Southport, Queensland, Australia.

Here’s a quick reference for planning:

Phone: +61 7 5503 1494
Address: Shop23A Southport Park Shopping Center ELIXIR, Ferry Rd, Southport, QLD 4215
Opening Hours:
- Monday: 9am–5:30pm
- Tuesday: 9am–5:30pm
- Wednesday: 9am–5:30pm
- Thursday: 9am–5:30pm
- Friday: 9am–5:30pm
- Saturday: 9am–5:30pm
- Sunday: Closed
Appointment Booking: Recommended.

Frequently Asked Questions About Hair Salon ELIXIR in Southport

What services does Hair salon ELIXIR offer to its clients?

Hair salon ELIXIR offers a wide range of services including haircuts, coloring, styling, and treatments. They are known for their exceptional coloring services, with many clients praising the attention to detail and the quality of the results. Additionally, they provide specialized services like perms and hair treatments, ensuring that every client leaves feeling satisfied and confident with their new look.

What are the opening hours of Hair salon ELIXIR?

Hair salon ELIXIR operates from Monday to Saturday, opening at 9 am and closing at 5:30 pm. They are closed on Sundays, allowing their staff to rest and recharge. This schedule provides ample opportunity for clients to book appointments throughout the week, ensuring that everyone can find a convenient time to visit and enjoy the salon's services.

How can I contact Hair salon ELIXIR for appointments?

Clients can easily contact Hair salon ELIXIR by calling their phone number at +61 7 5503 1494. This direct line allows for quick inquiries about services, availability, and to schedule appointments. The friendly staff is always ready to assist with any questions or special requests, ensuring a smooth and pleasant experience for all clients.

What do customers say about their experiences at Hair salon ELIXIR?

Customers frequently praise Hair salon ELIXIR for its exceptional service and skilled staff. Many reviews highlight the salon's attention to detail, particularly in coloring and styling. Clients appreciate the warm and welcoming atmosphere, with several mentioning the helpfulness of the staff. While some have had mixed experiences with specific services like perms, the overall sentiment is overwhelmingly positive, making it a popular choice in Southport.

Is Hair salon ELIXIR suitable for all hair types and styles?

Yes, Hair salon ELIXIR caters to a diverse clientele with various hair types and styles. The experienced team is skilled in handling everything from straight to curly hair, and they offer personalized consultations to ensure that each client receives the best service tailored to their individual needs. Whether you're looking for a simple trim or a complete makeover, Hair salon ELIXIR is equipped to help you achieve your desired look.