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Tis Hair and Beauty

Tis Hair and Beauty: The Good, the Bad, and the Hair-raising Tales

Tis Hair and Beauty has become a hotspot for pampering, but like any salon, it has its highs and lows. Dive into the experiences that shape their salon story!

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Tis Hair and Beauty Photos

Services offered by Tis Hair and Beauty

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Pros icon Pros Cons icon Cons
Friendly staff Recent ownership change causing confusion
Professional service Inconsistent service quality
Great results with Keratin treatments Haircuts done without customer permission
Happy with haircuts and styling Multiple attempts needed to fix hair colour
Positive experiences with facials Unsuccessful refund requests
Ability to accommodate spontaneous appointments Negative experiences with hair styling
Customers feeling misled by previous owners' reputation

A Salon in Transition: Navigating the New Era at Tis Hair and Beauty

Tis Hair and Beauty in Shepparton is currently experiencing a period of change, with a recent ownership handover leading to some…mixed experiences for customers. It's crucial to approach a visit with this in mind, as online presence—including the website and Facebook page—still largely reflects the previous owners’ work and positive reviews. This can be misleading, and several recent accounts paint a concerning picture. The salon strives to be inclusive, offering wheelchair accessibility across its facilities – including parking, entrance, seating, and toilets – alongside being proudly LGBTQ+ friendly. They accept a variety of payment methods including debit/credit cards and NFC mobile payments. Appointments are highly recommended, even required, to ensure service. However, despite these positive aspects, the reliability of the service is under question.

Colour Catastrophes and Unwanted Cuts: A Pattern of Disappointment?

A worrying trend emerges from recent reviews centering around discrepancies between expected and delivered services. Numerous customers have reported significant issues with hair colour applications. One individual detailed a frustrating experience involving three incorrect colour attempts before a partial fix on the fourth visit, requiring multiple appointments and considerable time investment.

However, the issues aren’t limited to colour. Perhaps even more alarming are accounts of haircuts being performed without consent. Several customers specifically requested no cut, only to have significant lengths removed. One partner’s hair was butchered, losing three inches despite a clear instruction to maintain the existing layered style, additionally, it wasn’t even cut straight. Another customer experienced a similar scenario relating to a blow-wave being altered into a disastrous and unwanted style.

To compound matters, additional charges were applied for these unsolicited services. Despite attempts to seek a refund, they were reportedly unsuccessful. One customer ultimately ended up paying for three haircuts in one day – the initial, unwanted cut at Tis Hair and Beauty, followed by two attempts at rectification at another salon.

Issue Number of Reports
Incorrect Hair Colour 1+
Unwanted Haircut 2+
Additional Unauthorised Charges 1+
Poor Customer Service (Refund Attempts) 1+

Glimmers of Hope: Positive Experiences with Ranvir

Despite the concerning trend, some customers have had positive experiences, particularly with a stylist named Ranvir. Several testimonials specifically praise Ranvir’s professionalism and skill in keratin treatments and hair colouring.

“Friendly staff, got a Keratin treatment done. Thanks Ranvir, you did a great job. Happy with the after service.”

“Done my Keratin treatment and Hair colour with Ranvir.. very happy with service . She is very professional & done great job..highly recommended”

These accounts suggest that the quality of service can vary significantly within Tis Hair and Beauty, potentially hinging on which stylist you are assigned. One customer appreciated the salon accommodating a spontaneous decision to drastically cut their hair, although noted that the styling didn't hold well. A further customer raved about a facial treatment performed by Ranvir, describing it as the best they’d had in a long time and praising her professionalism. It’s worth noting these positive comments appear to predate the ownership change, or perhaps relate specifically to Ranvir’s continued work.

Facial Bliss & Spontaneous Style: Isolated Positives

Beyond the highlighted contributions of Ranvir, there are moments of satisfaction reported. A client benefitted from Tis Hair and Beauty accommodating a last-minute decision for a significant haircut, showing flexibility in scheduling. A stellar facial experience, again performed by Ranvir, demonstrates potential for excellence in beauty treatments offered alongside hair services. However, these instances appear somewhat isolated given the volume of complaints surrounding colour and cutting services. It is important for users looking for hair services to consider all reviews, and acknowledge the recent shift in ownership that may be dramatically affecting service consistency.

Tis Hair and Beauty, located at 22 Poplar Ave, Shepparton VIC 3630, is open:

Consider calling on +61 3 5822 2992 before booking.

Frequently Asked Questions About Tis Hair and Beauty Salon

What are the opening hours for Tis Hair and Beauty?

Tis Hair and Beauty operates on specific days of the week. On Fridays, they are open from 8:30 am to 5 pm, while on Saturdays, their hours are from 8 am to 1 pm. The salon is closed on Mondays and Sundays. On Thursdays, they extend their hours to 9 am to 8 pm, and on Tuesdays and Wednesdays, they are available from 8:30 am to 5 pm. It's advisable to check their schedule before visiting.

What should I know about the recent ownership change at Tis Hair and Beauty?

The ownership of Tis Hair and Beauty has recently changed, which may affect the services and overall experience. Customers should be aware that the website and social media pages still reflect the previous owners, including their photos and reviews. This could lead to some confusion regarding the current quality of service. It's recommended to approach with caution and consider recent reviews before making an appointment.

How can I contact Tis Hair and Beauty for inquiries?

For any inquiries or to book an appointment, you can contact Tis Hair and Beauty directly at +61 3 5822 2992. This phone number is the best way to reach them for questions about services, pricing, or to clarify any concerns you may have. It's always a good idea to call ahead, especially if you have specific requests or need to discuss any previous experiences.

What services does Tis Hair and Beauty offer?

Tis Hair and Beauty offers a range of hair services, including haircuts, coloring, and treatments like Keratin. They also provide additional beauty services, such as facials. However, customer experiences have varied, so it's essential to communicate your preferences clearly to the stylist. If you're considering a significant change, discussing your desired outcome beforehand can help ensure a satisfactory result.

What should I do if I'm unhappy with my service at Tis Hair and Beauty?

If you are dissatisfied with your experience at Tis Hair and Beauty, it's important to address your concerns directly with the salon. You can call them to discuss your issues and seek a resolution. If you were charged incorrectly or feel that the service did not meet your expectations, expressing your concerns may lead to a refund or corrective action. Customer feedback is vital for improving services.