Pros 
Cons A Shepparton Staple: What Customers are Saying About SkySalon Hairdressing
SkySalon Hairdressing, located at 40 Vaughan St, Shepparton, consistently receives glowing reviews, boasting an impressive 4.700000 rating. But what exactly makes this salon a favourite amongst locals? Frequent patrons highlight the skill and dedication of the stylists. Many customers praise their ability to truly listen to what's desired, delivering flawless results whether it's a precision haircut, a fresh shave, or a simple trim. It’s not just about the technical skill; the atmosphere is consistently described as clean, welcoming and vibrant.
Here's a breakdown of what's frequently mentioned:
- Expert Craftsmanship: "An absolute master of their craft," is a recurring sentiment, with multiple reviewers emphasizing the attention to detail and high-quality finishes.
- Personalised Experience: Customers appreciate feeling valued, noting that stylists aren't rushed and treat each client as an individual, not just another appointment.
- Positive Vibe: The salon is described as “modern, sleek”, and conducive to a relaxed and enjoyable experience.
- All-Inclusive Services: From children’s cuts to complex styles for adults, SkySalon caters to a wide range of needs: “Children’s cuts adults teens long short you name it they do it”.
Accessibility and Convenience: SkySalon Caters to Everyone
SkySalon Hairdressing goes above and beyond in ensuring accessibility for all clients. The salon is equipped with a comprehensive range of accessibility features, including:
- Assistive hearing loop.
- Wheelchair-accessible car park, entrance, seating, and toilet facilities.
Beyond accessibility, SkySalon prioritises convenience. It operates with flexible hours, open seven days a week:
| Day | Opening Hours |
|---|---|
| Monday | 9 am–6 pm |
| Tuesday | 9 am–6 pm |
| Wednesday | 9 am–6 pm |
| Thursday | 9 am–6 pm |
| Friday | 9 am–6 pm |
| Saturday | 9 am–5 pm |
| Sunday | 9 am–1 pm |
While appointments are recommended (and accepted walk-ins are possible), the salon’s flexible booking system caters to spontaneous visits. Parking is also rarely an issue with options including free street parking, a free parking lot, and even on-site parking available. It’s important to note SkySalon currently operates on a cash-only payment basis.
A Family-Friendly Salon… With a Caveat
SkySalon actively promotes itself as being “good for kids”. Many reviews support this, with parents mentioning the salon's willingness to tackle children’s haircuts. However, recent feedback reveals a concerning incident highlighting a lack of patience and understanding towards young children and their parents.
One mother shared a distressing experience where she and her toddlers were subjected to dismissive and disrespectful behaviour from staff. Rather than assisting with a potentially challenging haircut, staff members allegedly mocked the situation and refused service, stating they lacked the patience for her child. This reviewer, also experiencing postnatal depression, found the encounter deeply upsetting.
“They should have told me earlier if they couldn't handle kids, so I didn’t have to waste my time waiting there…Disrespect and very rude, how can they treat women with two young children like that.”
This incident raises questions about the consistency of SkySalon's child-friendly approach and highlights a need for improved staff training in handling potentially challenging situations with young clients.
Beyond the Chair: Community, Conversation & Quality
SkySalon isn't just about haircuts; it’s about building relationships and fostering a sense of community. Customers consistently praise the friendliness of the staff, noting their willingness to engage in conversation and create a relaxed atmosphere. “Great blokes, very clean & well maintained shop. Highly recommend SkySalon!!!”is a typical expression of satisfaction, mirroring the positive experiences shared by many.
The salon's pricing is also frequently highlighted as “cheap rates” offering excellent value for money without compromising on quality. This commitment to quality service, combined with a welcoming environment and a focus on customer satisfaction, explains why SkySalon Hairdressing remains a highly-rated and beloved salon in Shepparton. Clients consistently mention returning time and time again – “I’ve been coming here for a couple of years and I’d never look back.” – demonstrating the salon’s enduring appeal. You can reach SkySalon Hairdressing at +61 3 5822 2558.