Nisha's Hair & Beauty: A Blend of Praise and Haircare Complaints

Pros	Cons
Nisha is a highly skilled hair artist with a good sense of hair colors and coloring.	Some customers have experienced issues with eyebrow threading, reporting them to be too thin despite requests for caution.
Customers appreciate her friendly and lively personality, making them feel at ease during appointments.	There have been complaints about unprofessionalism, including last-minute appointment cancellations due to personal commitments.
The salon offers reasonably priced services, making it accessible for many.	One customer reported dissatisfaction with a haircut, describing it as uneven and poorly executed, leading to further visits to another salon for correction.
Nisha is praised for her expertise in waxing, with many customers noting it is clean and painless.	A few customers have expressed reluctance to return due to negative experiences, impacting their overall perception of the salon.
The salon is a go-to place for regular customers who enjoy the pampering experience.
Nisha has received positive feedback for her contributions to community events, such as donating to the Mothers Day drive.

Pros

Cons

Nisha is a highly skilled hair artist with a good sense of hair colors and coloring.

Some customers have experienced issues with eyebrow threading, reporting them to be too thin despite requests for caution.

Customers appreciate her friendly and lively personality, making them feel at ease during appointments.

There have been complaints about unprofessionalism, including last-minute appointment cancellations due to personal commitments.

The salon offers reasonably priced services, making it accessible for many.

One customer reported dissatisfaction with a haircut, describing it as uneven and poorly executed, leading to further visits to another salon for correction.

Nisha is praised for her expertise in waxing, with many customers noting it is clean and painless.

A few customers have expressed reluctance to return due to negative experiences, impacting their overall perception of the salon.

The salon is a go-to place for regular customers who enjoy the pampering experience.

Nisha has received positive feedback for her contributions to community events, such as donating to the Mothers Day drive.

A Shepparton Favourite: What Customers Are Saying About Nisha's Hair & Beauty

Nisha's Hair & Beauty, located on 52 MacIntosh St in Shepparton, VIC, proudly boasts a 4.0-star rating, but what do the locals really think? A deep dive into customer reviews reveals a salon that consistently receives praise for its skilled artistry and friendly atmosphere, yet isn't without its drawbacks. Nisha herself is frequently highlighted as a talented and personable professional. Many customers return for repeat business, trusting her expertise with services like hair colouring and threading.

Here's a breakdown of the positive feedback:

Hair Colouring Expertise: A recurring theme is Nisha’s excellent eye for colour. Customers specifically mention her skill in selecting shades that complement their complexion and achieve desired results. One reviewer stated Nisha has “a really good sense of hair colors and coloring,” and “knows what she is doing well.”
Waxing and Threading Prowess: The salon seems to be a local go-to for waxing and threading. Multiple reviews highlight the speed, cleanliness, and relative painlessness of Nisha's waxing technique – a claim backed up by a customer who’s been waxing “for over a decade now in different countries.”
Friendly and Relaxing Atmosphere: The warmth and friendliness of Nisha herself consistently receives positive mention. Customers appreciate her ability to make them feel "at ease," and enjoy the "pampering" experience.
Community Involvement: Nisha's Hair & Beauty actively participates in local initiatives, donating to causes like the Mother's Day drive organised by Free Recycle Shepparton. This generosity has been publicly acknowledged and appreciated within the community.

The Good, the Hair, and the Occasionally Uneven Cut

While the overall sentiment towards Nisha’s Hair & Beauty is positive, some customers have unfortunately experienced issues. It’s important to note these concerns represent a minority of reviews, but they deserve acknowledgement.

Service	Positive Feedback	Negative Feedback
Hair Colouring	Consistently praised for shade selection & results	N/A
Waxing	Fast, clean, relatively painless	N/A
Threading	Popular service, frequently recommended	Eyebrow shaping – potential for over-thinning
Hair Cutting	N/A	Uneven cuts, large chunks removed

It appears hair cutting is the service that generates the most significant complaints. One reviewer detailed a particularly frustrating experience involving a cancelled appointment due to Nisha's personal commitments, followed by an uneven haircut that required correction at another salon. This experience highlighted a lack of professionalism and led to considerable dissatisfaction.

Accessibility and Practicalities: What to Expect When You Visit

Nisha’s Hair & Beauty caters to a variety of needs, offering wheelchair accessibility with both a wheelchair-accessible car park and entrance. This is a significant positive for customers with mobility challenges.

However, it's important to be aware of some practical considerations:

Appointments are Highly Recommended: The salon operates on an appointment basis to ensure Nisha can dedicate sufficient time to each client. Walk-ins aren't reliably accommodated.
Cash Only Payments: Nisha's Hair & Beauty currently accepts cash only. Be sure to plan accordingly before your visit.
Limited Opening Hours: The salon is closed on Mondays and Tuesdays. The weekend hours are 11am - 4pm Saturday and 11am - 4am Sunday. Check opening times before you go.

Here's a quick overview of the opening schedule:

Friday: 10:00 AM - 5:00 PM
Saturday: 11:00 AM - 4:00 PM
Sunday: 11:00 AM - 4:00 AM (check to confirm this time)
Thursday: 10:00 AM - 5:00 PM
Monday & Tuesday: Closed
Wednesday: 10:00 AM - 5:00 AM (check to confirm this time)

Eyebrow Caution & Professionalism Concerns

The most consistent negative feedback centres around eyebrow shaping, with multiple customers reporting their eyebrows were inadvertently thinned too much during threading. One customer stated this happened on two separate occasions, requiring months of regrowth. This suggests a potential issue with consistency in interpreting client requests.

“I am very reluctant to return now.” – Customer regarding repeated eyebrow issues

Beyond the eyebrow concerns, the account of a cancelled appointment for a personal lunch date, coupled with the subsequent unsatisfactory haircut, raises questions about professional conduct. While everyone is entitled to personal time, rescheduling a client appointment with short notice – and then offering a compromised service – is viewed negatively by some. It's crucial to note that this appears to be an isolated incident, with the majority of reviews praising Nisha’s professionalism. Nevertheless, potential customers might consider clarifying appointment confirmations and discussing expectations clearly beforehand.

Frequently Asked Questions About Nisha's Hair & Beauty Salon

What services does Nisha's Hair & Beauty offer?

Nisha's Hair & Beauty provides a wide range of services including haircuts, hair coloring, waxing, and threading. Nisha is known for her expertise in hair coloring and styling, ensuring that clients leave feeling satisfied and looking their best. Additionally, the salon offers professional waxing services that are quick and efficient, making it a go-to place for many in Shepparton.

What are the opening hours for Nisha's Hair & Beauty?

Nisha's Hair & Beauty operates on specific days of the week. The salon is open on Thursday and Friday from 10 am to 5 pm, and on Saturday and Sunday from 11 am to 4 pm. However, it remains closed on Mondays and Tuesdays. It's advisable to check for any changes in hours or to book an appointment in advance to ensure availability, especially during busy periods.

How can I book an appointment at Nisha's Hair & Beauty?

To book an appointment at Nisha's Hair & Beauty, you can call the salon directly at +61 437 179 796. It's recommended to call ahead, especially during peak times, to secure your desired time slot. Nisha is known for her personalized service, so discussing your needs over the phone can help ensure you receive the best treatment tailored to your preferences.

Is Nisha's Hair & Beauty suitable for children?

Yes, Nisha's Hair & Beauty is a family-friendly salon that welcomes clients of all ages, including children. Nisha has experience working with kids and understands the importance of making them feel comfortable during their visit. Parents can feel at ease bringing their children for haircuts or other beauty treatments, knowing they will receive professional and friendly service.

What should I expect during my visit to Nisha's Hair & Beauty?

During your visit to Nisha's Hair & Beauty, you can expect a warm and welcoming atmosphere. Nisha takes the time to listen to your needs and preferences, ensuring that you receive the best possible service. Whether you're there for a haircut, coloring, or waxing, Nisha's expertise and friendly demeanor will make your experience enjoyable and satisfying.