Pros 
Cons A Shepparton Gem: What Clients Are Saying About GLOSS HAIR & CO
GLOSS HAIR & CO in Shepparton consistently receives rave reviews, boasting an impressive 4.8-star rating. But what exactly makes this salon stand out? It’s clear from customer testimonials that it’s more than just a haircut; it's an experience. Time and time again, patrons highlight the salon's welcoming atmosphere and the exceptional skill of its stylists. GLOSS HAIR & CO demonstrably goes the extra mile to ensure each client feels comfortable, confident, and leaves looking and feeling their absolute best. The positive feedback centres on friendly staff, expert advice, and beautiful results.
Here’s a breakdown of what clients repeatedly praise:
- Exceptional Customer Service: Multiple reviews emphasize the warm, friendly, and professional nature of the staff. Anna, Ella, and Skye, along with the entire team, consistently receive individual mentions for their kindness and expertise.
- Expert Styling & Colouring: From simple cuts and styles to complex colour transformations and intricate extensions, GLOSS HAIR & CO consistently delivers stunning results. Clients have specifically praised Skye's cutting, colouring and styling skills and Ella's attention to detail, particularly when preparing clients for special events like weddings.
- Comfort & Inclusivity: The salon's commitment to inclusivity is a major draw. Notably, several reviewers specifically mention its hijab-friendly services, showing a dedication to catering to a diverse clientele.
- Going Above and Beyond: Many clients describe the team as “miracle workers,” highlighting their willingness to go above and beyond to address individual needs and concerns, even for those just passing through Shepparton.
Beyond the Basics: Facilities & Accessibility at GLOSS HAIR & CO
GLOSS HAIR & CO prioritises client comfort and convenience. It's not just about the hair; the salon thoughtfully addresses practical needs. Dedicated to inclusivity, GLOSS HAIR & CO offers a genuinely accessible experience.
Here’s a quick look at the facilities offered:
| Facility | Available |
|---|---|
| Wheelchair Access (Car Park) | Yes |
| Wheelchair Access (Entrance) | Yes |
| Wheelchair Access (Toilet) | Yes |
| Gender-Neutral Toilets | Yes |
| Standard Toilets | Yes |
Beyond accessibility, the salon also acknowledges the modern need for convenient payment options:
- Payment Options: Credit cards, Debit cards, and NFC mobile payments are all accepted.
- Appointment System: To ensure a personalised experience and avoid wait times, appointments are highly recommended. The salon understands that clients have busy schedules and values their time.
These details demonstrate GLOSS HAIR & CO’s commitment to providing a welcoming and functional space for all.
Testimonials: Real Experiences, Real Results
The most compelling evidence of GLOSS HAIR & CO's excellence comes directly from its clients. Here’s a selection of verbatim testimonials showcasing the impact the salon has had:
"OMG!!! What can I say? The ladies certainly worked their magic & made this old duck feel like a million bucks!!! Thank you SO much to Ella and her team of miracle workers..." – A thrilled client embracing hair extensions for the first time.
"Always love coming into the gloss salon! The girls are so welcoming and make the experience as comfortable as possible…ensure you leave happy with the results!" – A testament to the consistently positive atmosphere and client satisfaction.
"Amazing job done on my hairs. Best part is hijab friendly salon. Girls are super friendly. Love their services. Highly recommended." – Highlighting the salon's inclusivity and quality of service.
"I cannot praise these ladies enough. I am traveling through Shepparton and have been so upset with my hair… Honestly this is the best hairdresser I have ever come across." – Demonstrating the salon’s ability to provide exceptional service even to first-time visitors.
"Fantastic salon that did a great job with my hair for a wedding. Ella made sure I was comfortable with her ideas and hair looked amazing." - Demonstrating expertise in special events styling.
These quotes aren't isolated incidents; they represent a consistent theme of satisfaction and delight expressed by GLOSS HAIR & CO’s clientele.
Planning Your Visit: Location & Hours
GLOSS HAIR & CO is conveniently located at 4/127 Fryers St, Shepparton VIC 3630. Prospective clients can reach the salon by phone at +61 3 5831 1377.
Here’s a breakdown of the salon's operating hours:
- Friday: 8:30 am–5 pm
- Monday: Closed
- Saturday: 8 am–2 pm
- Sunday: Closed
- Thursday: 8:30 am–5 pm
- Tuesday: 8:30 am–8 pm (extended hours!)
- Wednesday: 8:30 am–5 pm
With flexible hours, including a late-night option on Tuesdays, GLOSS HAIR & CO endeavours to accommodate a wide range of schedules. The salon's commitment to accessibility extends to its central location within Shepparton, making it easily reachable for residents and visitors alike. Remember, appointments are recommended to ensure you can experience the GLOSS HAIR & CO difference.