Pros 
Cons A Shepparton Staple: Long History, Variable Cuts
Giulianis Hairdressing, located at 249 Maude St, Shepparton, has been a fixture in the local community for over 20 years, according to the Australian Business Register. Operating six days a week (Monday-Friday 7am-4:30pm, Saturday 7am-12pm, and closed Sundays), Giulianis promotes a friendly atmosphere and accessibility with a wheelchair-accessible car park available. While the salon welcomes children, facilities are basic – currently no toilet is listed. However, recent customer experiences paint a complex picture, revealing a range of opinions from ardent loyalty to significant dissatisfaction. The phone number for bookings is +61 3 5821 3984. Despite the longevity, a recurring theme emerges: the skill level appears inconsistent.
The Good, the Great, and the Growing Wait Times
Many customers express positive experiences, praising the service and results as “good”, and noting the prices as “decent”. Several long-term clients highlight the welcoming atmosphere.
“Been going here since I was a kid, excellent haircuts and they make you feel like family. Can’t fault them.”
Tommy, in particular, receives consistent praise for both his skill and friendly demeanour.
- Tommy: Consistently receives positive feedback for quality haircuts and a welcoming attitude.
- Family Feel: Several patrons remark on the warm and familiar environment.
- Value for Money: Regularly mentioned as offering affordable prices.
However, the popularity of Giulianis does come with a drawback – the expectation of queues. Be prepared for a potential wait, especially during peak times. One customer even jokingly linked a visit to the salon with a fitness routine due to the wait time (“One sure method of losing weight, if your into soccer you will not be bored.”).
Cutting Concerns: Technical Skill Under Scrutiny
Despite the generally positive sentiment, a significant number of reviews focus on issues with the technical execution of haircuts, particularly more complex styles. A concerning trend is the allegation that Giulianis struggles with blending, specifically around the crown and parietal ridge.
Customers report:
- Hair is shaved too short at the crown, causing it to stick out.
- A lack of weight preservation, leading to a non-contoured, less natural grow-out.
- An inability to create a seamless transition between the sides and crown, resulting in an uneven appearance.
One particularly frustrated customer experienced a haircut so disastrous that it ruined their week and required a costly correction elsewhere. Another, after three years of hair growth, witnessed a drastic, unwanted reduction in length. These experiences suggest a potential gap in skill regarding modern cutting techniques and catering to diverse hair types. This is particularly surprising given the salon’s extensive years in operation.
| Issue | Reported Frequency | Severity |
|---|---|---|
| Blending (crown) | High | Significant |
| Shaving too short | Medium | Moderate |
| Weight Preservation | Medium | Moderate |
| Uneven Contour | Medium | Moderate |
Communication and Practicality: Areas for Improvement
Beyond the technical skill, several comments point to issues with communication and operational practicality. One customer found the staff unhelpful and abrupt when inquiring about hairdressing services, being informed that the salon primarily operates as a barber.
Additionally, inconsistent opening hours are a source of frustration. Patrons have travelled specifically for a haircut only to find the salon unexpectedly closed. A review of their advertised opening hours and adherence to them is recommended.
- Customer Service: Reports of rudeness and unhelpfulness are concerning.
- Hours of Operation: Inconsistent adherence to published hours creates inconvenience.
- Clarity of Services: Miscommunication regarding whether services offered are hairdressing or barbering needs attention.