Pros 
Cons A Consistent 5-Star Experience at Hair MG
Hair MG, located on Burnley Street in Richmond, consistently receives glowing reviews – boasting an impressive 4.90 star rating. It's clear from customer feedback that this isn’t just a salon; it’s an experience built on welcoming vibes, skilled stylists, and a genuine commitment to client satisfaction. Many patrons specifically highlight the non-judgemental atmosphere. Unlike some salons, Hair MG doesn’t lecture clients on hair care choices, offering a refreshingly relaxed and supportive environment. This is particularly appreciated by busy mums, as evidenced by comments about having a "wriggling baby on your lap" without feeling any pressure.
Here's a breakdown of what sets Hair MG apart, according to its clientele:
- Exceptional Stylists: Micky and Galax consistently receive high praise for their skill and professionalism. Customers travel significant distances – even from the Eastern Suburbs – specifically to see them.
- Specialist Colouring: Galax is repeatedly mentioned as a colour specialist, delivering fantastic results and truly transformative blow waves - lauded as the "best in Melbourne."
- Personalised Service: The salon fosters a friendly environment with great conversation and, importantly, incredible head massages.
- Fair Pricing: Frequent comments emphasise the reasonable pricing, making quality hair care accessible.
- Convenient Amenities: Hair MG offers essential amenities, accepts both credit cards and NFC mobile payments, and is considered "good for kids." Appointments are recommended to ensure stylists have time to provide their best service.
The Stylists: Micky & Galax – A Dynamic Duo
The consistent praise for specific stylists, Micky and Galax, deserves its own section. Their longevity with clients is remarkable; one customer has been seeing Galax for over 10 years. This speaks volumes about their ability to consistently deliver excellent results and build rapport.
Here is a mini profile associated with the feedback:
| Stylist | Key Strengths | Customer Feedback Highlights |
|---|---|---|
| Micky | Cutting, Client Care | Exceptional haircuts, builds loyalty, professional. |
| Galax | Colouring, Blow Waves, Cutting | "Awesome," fantastic results, the "best blow wave in Melbourne," consistent top-notch haircuts for over a decade, transforms hair. |
Customers aren't just satisfied with the technical skill of Micky and Galax; they appreciate the warmth, the “banter,” and the overall positive experience. It’s clear they’ve cultivated a loyal clientele through consistent quality and a genuine connection with their customers.
What Customers Are Saying: Direct Quotes & Experiences
The most compelling evidence of Hair MG’s quality comes directly from its customers. Here’s a compilation of quotes that truly capture the salon's essence:
"I don’t think I’ve ever been to a more welcoming hairdresser in my life… Very reasonably priced and they have always done a great job."
"Micky and Galax are the most wonderful hair stylists I have had: beautiful and professional cuts, topped with great conversation (and incredible head massage!!)."
"Galax has been cutting my hair for over 10 years. My haircut is always top notch, the price is very fair and the banter always good. Highly recommended!"
"10000/10!!!! Cannot recommend these amazing ladies enough.. never been happier with my hair colour/cut and to make it even better 5 star service and we all laughed from start to finish. Best hair dresser ever."
This outpouring of enthusiasm reinforces the salon’s consistent delivery of a high-quality, enjoyable experience. It's a place where customers feel valued, understood, and, importantly, happy with their hair.
A Note of Caution: Transparency & Pricing Expectations
While overwhelmingly positive, review feedback includes one critical point regarding pricing. One client expressed shock at a $72 quote for a simple trim ("dead straight across the back"), comparing it unfavourably to specialist medical appointments. While this appears to be an isolated incident, it highlights the importance of clear communication regarding pricing before any service is rendered.
It's essential for potential clients to:
- Enquire about pricing upfront: Discuss the desired service and obtain a clear quote before proceeding.
- Be specific about expectations: Clearly articulate the desired haircut or style to avoid misunderstandings.
- Understand potential variations: Factors like hair length, thickness, and the complexity of the service can influence the final cost.
Hair MG operates with opening hours convenient for a variety of schedules (Friday & Thursday evenings, weekend availability) and can be reached at +61 426 163 922. Appointments are highly recommended, ensuring you get the full, applauded experience Hair MG offers.