Pros 
Cons A Consistent 4.9-Star Experience: What Clients Are Saying
Hair by Hustle & Co, located on Bridge Road in Richmond, consistently earns rave reviews, boasting an impressive 4.9-star rating. This isn’t just luck; it’s a testament to the skill and dedication of Bianca and her team. Clients repeatedly highlight the salon’s ability to deliver flawless hair extensions and a genuinely welcoming experience. The common thread throughout the feedback is a sense of trust and satisfaction – people aren't just getting their hair done, they're receiving attentive, personalised service.
Here's a breakdown of frequently praised aspects:
- Extension Expertise: The technician, Bianca, is repeatedly lauded as a “magician” with extensions, capable of achieving seamless blends and results that surpass previous experiences. Clients specifically mention trying multiple salons before finding success at Hustle & Co.
- Quality of Hair: The hair used is described as “amazing” and maintains its quality for extended periods – one reviewer noted their extensions still looked “luscious” after four months.
- Professionalism & Friendliness: From Maddi’s incredible blow waves to Sam's expertise in colour, the entire team earns glowing reviews for being friendly, professional, and talented. Clients feel “welcomed and cared for” from the moment they walk in.
- Relaxing Atmosphere: The salon environment is described as clean, stylish, and relaxing, contributing to a positive overall experience.
Specialist Technicians & Services Offered
Hair by Hustle & Co isn't just about extensions; it’s a full-service salon with a team of specialists. While extensions are a clear strength, a significant portion of the praise is directed towards their colourists and hairdressers.
| Technician | Speciality | Client Highlights |
|---|---|---|
| Bianca | Colour & Extensions | "Absolute magician", "Best extensions ever" |
| Victoria | Haircutting | “Whiz with the scissors”, “Absolutely love my haircut” |
| Sam | Colour & Cutting | “Transforms damaged hair”, “Fantastic at cutting” |
| Maddi | Blow Waves & Styling | “Incredible blow waves”, “Like getting hair done with a sister” |
Beyond these specialists, the team fosters a collaborative environment, exemplified by the comment: "The best group of gals doing the best hair!". Hustle & Co demonstrates a clear dedication to continuing education and keeping up with the latest techniques. The salon offers the following, based on client feedback:
- Weft Hair Extensions (a particular area of expertise)
- Hair Colouring (including damage repair and transformation)
- Hair Cutting & Styling
- Blow Waves
- Hair Treatments (to promote healthy growth)
Convenience & Practicalities
Hair by Hustle & Co understands the importance of making the experience as smooth as possible for their clients. Practical aspects like location, opening hours, and payment options are all thoughtfully considered.
The salon’s location at 498 Bridge Rd, Richmond VIC 3121, is easily accessible, and their opening hours cater to diverse schedules:
- Friday: 9 am–5 pm
- Monday: Closed
- Saturday: 8 am–4 pm
- Sunday: Closed
- Thursday: 11 am–9 pm
- Tuesday: 9 am–5 pm
- Wednesday: 9 am–5 pm
They readily accept both credit cards and NFC mobile payments for added convenience. Amenities onboard include restrooms. One client commented on not feeling uncomfortable at all during their appointment, indicating a focus on client comfort is prioritized. This attention to detail extends beyond the technical services, creating a holistic and positive salon experience.
The "Hustle & Co" Vibe: More Than Just a Salon
What truly sets Hair by Hustle & Co apart, according to numerous reviews, is the unique and welcoming “vibe” of the salon. It's described as a place where clients feel comfortable, valued, and genuinely cared for.
“Always feel comfy and welcome here.”
The team’s warmth and attentiveness, combined with their expertise, create an atmosphere that goes beyond a typical salon visit. A client likened getting their hair done by Maddi to “getting my hair done with my sister”, highlighting the strong rapport between technicians and their clientele. Even the salon mascot, Frankie the dog, receives a mention, adding to the friendly and fun atmosphere. The staff clearly cultivate a sense of community, making Hair by Hustle & Co a destination clients return to again and again and happily recommend to others wanting a quality hair extension technician.