Pros 
Cons A Consistent Chorus of Colour & Cut Excellence
Saint Hair in Preston consistently earns rave reviews, boasting an impressive 4.8-star rating. Customers frequently highlight the salon’s skilled team and their dedication to achieving fantastic results. It's clear that Saint Hair isn’t just about haircuts and colour; it’s about a transformative experience. The consistent praise revolves around a feeling of being heard - stylists taking the time to understand individual needs and providing tailored advice.
Several reviewers specifically mention feeling comfortable, particularly for those needing a change after a previous bad experience. One customer eloquently stated their hair achieved "the silkiest state of life" after a deep conditioning treatment, alongside a cut that dramatically improved hair’s body and behaviour. This attention to hair health is a recurring theme.
Here’s a breakdown of common positive feedback:
- Skill & Expertise: Consistently praised colour application and cutting techniques.
- Personalised Service: Stylists actively listen and offer advice suited to individual hair types and preferences.
- Hair Health Focus: Treatments like deep conditioning are highly valued and deliver noticeable results.
- Welcoming Atmosphere: Described frequently as warm, friendly and like "visiting family."
Beyond the Basics: Accessibility & Convenience
Saint Hair demonstrates a commendable commitment to inclusivity and practicality. The salon identifies as women-owned and offers a wheelchair-accessible entrance, ensuring a welcoming environment for a diverse clientele. Basic amenities like a toilet are, of course, available.
However, it’s the salon’s operational considerations that also receive positive acknowledgment. Appointments are required, and appointments are recommended – a clear indication of high demand and a desire to provide focused attention to each client.
Here's a summary of key facilities and payment options:
| Facility/Payment | Available |
|---|---|
| Women-Owned | Yes |
| Wheelchair Access | Yes |
| Toilet | Yes |
| Appointment Required | Yes |
| Appointments Recommended | Yes |
| Credit Cards | Yes |
| Debit Cards | Yes |
| NFC Mobile Payments | Yes |
The salon's opening hours cater to a range of schedules, with extended hours on Thursdays, Tuesdays and Wednesdays (10am - 9pm and 6pm-10pm respectively) alongside weekend availability – 7am-2:30pm on Saturdays and 9am-2pm on Sundays, and 10am-9pm on Fridays. It's closed on Mondays.
The Emily & Juliana Effect: Stylist Shout-Outs
While the overall positive sentiment towards Saint Hair is strong, specific stylists repeatedly receive accolades. Emily is celebrated for her exceptional service, particularly for accommodating last-minute Saturday appointments – a rare feat in the professional hair styling world. Her ability to deliver stunning results even for new clients is a major drawcard.
Juliana also garners significant praise as a key member of the Saint Hair team. Multiple reviews explicitly thank Juliana, along with Katerina and the broader team, for their consistently amazing work and creating such a welcoming and "family-like" atmosphere. One customer even shared a heartwarming story about overcoming a 20-year fear of haircuts ("tonsurephobiaba") thanks to the ladies at Saint Hair, with both the customer and their son leaving happy with their new styles. The feedback highlights a genuine connection between stylists and clients, building loyalty beyond just a service transaction.
- Emily: Noted for her flexibility, accommodating last-minute appointments, and delivering fantastic results for new clients.
- Juliana: Frequently mentioned for her expertise and contribution to the salon’s warm environment.
- Katerina & Team: Collectively praised for their professionalism, advice, and creating a friendly atmosphere.
From First Impressions to Returning Clients
The volume of positive feedback suggests Saint Hair excels at turning first-time visitors into loyal patrons. One review vividly describes receiving an unprecedented number of compliments after a visit, attributing the transformation to Juliana and the team. This demonstrates the salon’s ability to deliver noticeable and highly appreciated results.
The salon’s reputation for excellent service seems to spread via word-of-mouth, as evidenced by a customer mentioning they chose Saint Hair based on a recommendation from their mother. Walk-in customers also left ecstatic, stating they "walked out looking like a different person" – a testament to the team's ability to understand client desires and execute them flawlessly. The repeated commitment to returning for maintenance and additional treatments underlines the enduring customer loyalty Saint Hair cultivates. It’s clear Saint Hair isn't merely styling hair; it’s building confidence and fostering a strong community connection.