Pros 
Cons Preston’s Hidden Gem: Why Hair Plus at 513 is Buzzing
Hair Plus at 513, located on the bustling High Street in Preston, isn’t just another hair salon; it’s quickly becoming a local favourite, boasting an impressive 4.9-star rating. What sets this salon apart isn’t just its skilled stylists, but the genuine warmth and customer-centric approach that permeates the entire experience. Customers consistently rave about the friendly atmosphere, making it a welcoming space for all ages – even little ones! The salon actively recommends appointments, ensuring a smooth and personalised service, but demonstrates a flexibility appreciated by those needing a last-minute refresh. Further highlighting its inclusiveness, Hair Plus at 513 is noted as being good for kids, making family hair days a breeze.
Here's a breakdown of what patrons are saying:
- The Personal Touch: Many reviewers specifically mention feeling ‘cared for’ and ‘listened to’. It’s not just a haircut, it's a consultation where stylists genuinely advise on what will best suit the client's face shape and hair type.
- Consistency is Key: Repeat customers highlight loyalty built over years, with several mentioning continued visits to stylist Ben – a testament to his expertise and engaging conversation.
- Last-Minute Saviour: Despite being busy, the team is praised for accommodating walk-ins whenever possible, a rarity in today’s appointment-driven world.
The Stylists: Ben & Demi Shine
The team at Hair Plus at 513 are clearly a significant drawcard. Ben, described as having owned the salon for a long time, appears to be a cornerstone of the business, offering a legacy of quality service. Customers recall childhood haircuts with Ben, demonstrating a longstanding commitment to the Preston community and building relationships across generations. The precision and care he takes are routinely called out, emphasizing an attention to detail that results in 'perfect' haircuts.
However, it's not just Ben who's garnering praise. Demi is consistently mentioned for her technique and advice. Clients are actively encouraged to trust her professional opinion, and the results speak for themselves - healthier, more vibrant hair. One review specifically details taking a ‘risk’ and allowing Demi to proceed with her recommendations, resulting in a transformation that exceeded expectations. The salon fosters an environment where stylists are empowered to use their expertise, leading to happy and confident clients.
Here's a quick comparison of the frequently praised qualities:
| Stylist | Key Praised Qualities |
|---|---|
| Ben | Longevity, Precision, Conversation |
| Demi | Technique, Advice, Transformation |
Affordability Meets Excellence: Value for Money
In a landscape often dominated by expensive city salons, Hair Plus at 513 distinguishes itself with its exceptional value for money. Numerous reviews explicitly state that the pricing is significantly more competitive than salons in Preston's CBD and surrounding areas, without compromising on quality. Customers are getting a premium experience for a price that won’t break the bank. This commitment to affordability doesn't mean corners are cut - many describe the results as ‘awesome’ and far surpassing expectations.
It’s a salon that doesn’t rely on inflated prices or trendy gimmicks to attract customers. Instead, it focuses on delivering solid results and cultivating a loyal clientele through genuine care and exceptional service. This strategy appears to be working, as evidenced by the overwhelmingly positive feedback.
“Value for money is way better then any of the more upmarket hair salons and barbers I have tried in the cbd and surrounds.” – A testament to the salon’s commitment to accessible quality.
Beyond the Cut: A Welcoming Atmosphere
More than just a place to get your hair done, Hair Plus at 513 cultivates a lovely environment that prioritises emotional wellbeing alongside aesthetic results. Clients have described feeling ‘fragile’ prior to their appointments, only to leave feeling ‘transformed’ and ‘lovely’ thanks to the kindness of Ben and Demi. This showcases a level of empathy and care that is highly valued by customers. The salon isn’t simply fixing hair; it's boosting confidence and providing a positive experience.
The friendly welcome and thoughtful attention contribute to an atmosphere that is relaxed and nurturing. The salon’s opening hours – 9am–6pm Friday & Thursday, 9am–5:30pm Monday & Wednesday and 9am – 3pm Saturday – cater to a variety of schedules, while being closed Tuesday & Sunday. Hair Plus at 513 is quickly becoming known as a sanctuary – a place where clients can unwind and leave feeling revitalised, both inside and out.
You can reach Hair Plus at 513 on +61 3 9470 1319 to book an appointment.