Pros 
Cons A Consistent 5-Star Experience: What Makes Sono Hairsalon Stand Out
Sono Hairsalon, located at 23 Lockheed Parade in Point Cook, VIC, isn’t just another hair salon; it’s rapidly becoming a local favourite, consistently earning a perfect 5.0 rating. Numerous reviews highlight that this success is driven by the skill and dedication of stylist, Sangju. But what specifically are customers raving about? The overwhelming consensus points to a deeply personalised and expertly-executed service.
Here’s a breakdown of common themes:
- Expertise in Diverse Hair Types: A significant portion of feedback specifically mentions Sangju’s prowess with Asian hair, particularly in achieving Korean styling trends. This expertise is a real draw for a clientele seeking specialised care.
- Patient & Attentive Service: Customers repeatedly describe Sangju as patient, knowledgeable, and taking the time to understand their needs. He doesn't just cut hair; he consults, advises, and ensures the client feels comfortable throughout the entire process.
- Going Above & Beyond: Small touches are making a big impression. Providing baked goodies, offering free corrections, and genuinely caring about client satisfaction showcase a level of dedication rarely found.
- Problem Solver: Several testimonials feature Sangju successfully rectifying previous bad haircuts, demonstrating a commitment to delivering results and restoring client confidence.
Sono Hairsalon operates with convenient hours: 10am – 7pm Monday through Thursday, Friday, 1pm – 7pm Saturday and 10am - 7pm on Sundays, remaining closed on Mondays. Appointments are recommended to secure your spot with Sangju.
Beyond the Cut: Styling Advice & Education
Sono Hairsalon’s approach extends beyond simply delivering a hairstyle. Sangju actively educates his clients, providing styling tips tailored to their lifestyle and hair type. One review explicitly states, “He also taught me how to style my hair and gave me recommendations according to my lifestyle and plans etc.” This dedication to empowering clients is a standout feature.
Let’s look at a comparison:
| Feature | Sono Hairsalon | Typical Salon |
|---|---|---|
| Styling Advice | Personalised & Detailed | Generally Limited |
| Hair Education | Proactive & Informative | Often Reactive |
| Consultation | Thorough & In-Depth | Standard Approach |
| Follow-Up | Willing to Correct Issues | Variable |
This commitment to client education fosters a sense of trust and reinforces Sono Hairsalon’s reputation as a go-to destination for lasting hair health and style. He’s not just creating a look; he’s equipping clients with the knowledge to maintain it.
Accessibility & Convenience - Designed With You In Mind
Sono Hairsalon understands the importance of catering to a broad range of customers. The salon is committed to providing a welcoming environment. Notably, Sono Hairsalon features a wheelchair-accessible entrance, ensuring inclusivity for all individuals.
Here's what you can expect regarding convenience:
- Payment Options: Credit cards are readily accepted, offering flexibility for customers.
- Family Friendly: The salon is described as "Good for kids", suggesting a welcoming and accommodating atmosphere for families.
- Booking: While walk-ins might be possible depending on availability, appointments are strongly recommended to guarantee service, especially considering Sangju’s popularity.
- Location: Situated at 23 Lockheed Parade, Point Cook, the salon is easily accessible within the local community. You can reach them by phone at +61 482 031 654.
Stories of Transformation: Real Experiences from Happy Clients
The reviews paint a picture of genuine transformation and consistently positive experiences. One customer shared how Sangju “fixed it for free” after an initial haircut wasn't to their liking, demonstrating exceptional customer service and a dedication to satisfaction. Another praised his ability to address concerns regarding hair loss and suggest solutions to maintain volume.
Here’s a selection of direct quotes that highlight the depth of client satisfaction:
"Sangju is a true master of his craft. He always takes good care of my hair, provides expert advice, pays attention to detail and takes his time to get it right. I’ve tried other places in Melbourne (mostly CBD and northern suburbs) but this is my favourite."
"His attention to detail is amazing, and would definitely get my perm here again. Genuinely a very lovely and knowledgeable man, and also gave me baked goodies :-)"
"Sangju is an amazing hair stylist, he took the time to make sure my hair was perfect and always puts his clients first."
These aren’t just haircuts; they’re experiences that leave clients feeling valued, confident, and eager to return. Sono Hairsalon is building a strong reputation, one happy customer at a time.