Pros 
Cons The Buzz Around Hair By Freda: A Consistent 5-Star Experience
Hair By Freda in Point Cook is rapidly gaining a reputation as the go-to salon for anyone seeking a hair transformation. Consistently achieving a perfect 5.0 rating, clients aren’t just satisfied; they’re raving. What sets Freda apart? It’s a blend of artistry, expertise, and a commitment to making each client feel genuinely valued.
Several reviews highlight Freda's colour expertise, particularly with blonde shades. Clients explicitly mention her ability to achieve desired blonde tones without damaging the hair – a significant concern for many. This suggests a deep understanding of hair chemistry and a careful, considered approach. The salon caters to various hair types too, with one client noting Freda’s success in managing naturally dark, thick hair. Here’s a summary of frequently mentioned services:
| Service | Frequency Mentioned | Notable Comments |
|---|---|---|
| Full Head Foils | 3 | "Even better than I imagined", "On point weaving and blending" |
| Blonde Colour | 5 | "Queen of Blonde", "Exactly what I wanted", "No damage" |
| Colour Correction | 1 | Successfully "fixed" a previous bad experience |
| General Colouring | 2 | Success managing both blonde and brunette, adaptable to client’s needs. |
Beyond technical skill, the consistent praise regarding Freda's personality shines through. Descriptions like "down to earth," "honest," "professional," and “lovely soul” convey a welcoming and comfortable salon experience.
Beyond the Chair: Accessibility and Convenience
Hair By Freda understands the importance of accessibility and convenience for its clients. The salon offers a wheelchair-accessible car park, ensuring ease of access for everyone. Basic amenities like a toilet are also provided.
However, it’s the attention to the client’s time and preferences that particularly stands out. Appointments are highly recommended, demonstrating a commitment to providing focused, individual attention. This avoids lengthy wait times and allows Freda to dedicate the necessary time to each client's unique needs.
Furthermore, the salon provides multiple payment options, including:
- Credit cards
- Debit cards
- NFC mobile payments
This flexibility makes it simple and convenient for clients to settle their bills, catering to modern payment preferences. While the records show a repetition of "Credit cards" in the facilities section, the variety still offers choice for the client.
A Master Colourist: Specialising in Blondes
The overwhelming consensus from clients is that Freda excels in colour, particularly when it comes to achieving beautiful, healthy blonde shades. Many reviews specifically highlight her skill in blonde techniques, with clients travelling from across Melbourne to experience her expertise.
It’s not just about getting blonde; it’s about getting the right blonde – one that complements the client’s skin tone and hair texture, and maintains the integrity of their hair. Clients note her confidence and experience in this area are unmatched.
Consider these testimonials:
“Honestly I love this woman her skills are unmatched. I have been to so many salons in Melbourne and nobody comes close…The Queen of Blonde Freda!”
“Freda is amazing…she can get you the blonde that you are after without damaging your hair. So hard to find a hairdresser that is confident and experienced in blondes.”
This consistent feedback positions Hair By Freda as a specialist destination for anyone dreaming of a flawless blonde transformation.
The Consultation: Laying the Foundation for Success
A recurring theme across the reviews is the importance Freda places on thorough consultations. Clients repeatedly mention how Freda takes the time to listen to their requests, offer expert advice, and clearly explain the process.
This isn't simply a quick “what colour do you want?” conversation; it's a collaborative discussion where Freda uses her experience to guide clients towards the best possible outcome. Sharing photos as a reference point—and utilising her own Instagram as inspiration—ensures everyone is on the same page before any colour is applied.
This meticulous approach builds trust and minimises potential disappointment. It also demonstrates Freda's commitment to exceeding client expectations. As Annie xo puts it:
“I was so happy with my consultation with Freda…Freda explained exactly what she was going to do with my hair…My colour Blonde is exactly what I wanted."
This patient and informative approach clearly fosters a sense of confidence and ultimately, a fabulous final result.