Pros 
Cons A Warm Welcome & Highly Skilled Stylists: The Positives at Salon Kiin
Salon Kiin in Penrith consistently receives high praise for its atmosphere and the skills of its stylists. With a stellar 4.9-star rating, many patrons highlight the welcoming environment from the moment they step inside. It’s a common theme in reviews – clients feel instantly comfortable, as if they’re returning to a familiar place even on their first visit. Staff are consistently described as friendly and attentive, with even passing stylists offering a smile.
Chloe, in particular, repeatedly receives glowing mentions. Clients commend her precision and instinct when working with different hair textures, especially for challenging cuts like pixies. She clearly understands how to honour individual hair types and head shapes, delivering results that customers can easily style and are genuinely happy with. One reviewer specifically noted her expertise was something they'd been seeking for years.
Here’s what makes Salon Kiin stand out, according to its happy clients:
- Welcoming Atmosphere: A consistently mentioned positive, creating a relaxed and comfortable experience.
- Expert Stylists (Especially Chloe): Known for precision, understanding hair texture, and delivering satisfying results.
- Helpful & Honest Advice: Stylists focus on what’s best for the client’s hair, not just upselling services.
- Patient Listening: Stylists take the time to truly understand what the client wants and collaborates with them.
- Curl Expertise: Specifically noted as being skilled with curly hair, achieving remarkable results.
The Colour & Cut Experience: A Spectrum of Satisfaction
Beyond the welcoming atmosphere, Salon Kiin offers a range of services, with colour and cuts being the most discussed. Nettie receives particular recognition for her colouring skills, with clients trusting her artistry year after year. Nailie is also frequently mentioned, offering relaxed styling services between colour appointments.
Many clients are thrilled with their haircuts, describing them as 'lovely' and 'comfortable to grow out'. The salon’s ability to work with different hair types – from thick and frizzy to curly – is a major drawcard. Reece, an emerging hairdresser, is specifically praised for achieving results that clients didn't think were possible with their hair.
However, despite the many positive experiences, it's important to acknowledge some concerns surrounding the execution of certain cuts and colours, particularly as they relate to Asian hair types.
Navigating Potential Discrepancies: Concerns Regarding Specific Hair Types
While overwhelmingly positive, some reviews highlight a disparity in skill level when it comes to cutting and colouring Asian hair. One client was advised against a V-shape cut – a popular choice for this hair type – by a senior stylist, who suggested layering instead. Unfortunately, the resulting cut didn’t achieve the expected weight reduction and felt blunt, leading to dissatisfaction.
Although the salon promptly offered and provided a fix-up appointment with a different stylist (resulting in a better, but not perfect outcome), this experience brought to light a potential inconsistency in expertise. This isn’t to say all experiences with Asian hair are negative – Chloe receives praise for her precision and understanding of different hair textures – but it's a point potential clients should be aware of.
Here’s a breakdown of the concern:
| Issue | Description |
|---|---|
| Skill Disparity | Some stylists may struggle with certain hair types. |
| Miscommunication | Advice could deviate from common preferences. |
| Outcome Dissatisfaction | Result may not meet expectations or justify price. |
| Resolution | Salon is responsive to complaints and offers fixes. |
Practical Information & Accessibility for Potential Clients
Salon Kiin is conveniently located at 1/442 High St, Penrith NSW 2750, Australia, and can be reached by phone at +61 477 177 200. Appointments are recommended to ensure stylists have adequate time to dedicate to each client's needs.
The salon operates with the following hours:
- Friday: 8 am–6 pm
- Saturday: 8 am–2 pm
- Thursday: 8 am–8 pm
- Wednesday: 8 am–8 pm
- Monday & Sunday: Closed
Salon Kiin prioritises accessibility, offering:
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
They accept a range of payment methods, including credit cards, debit cards, and NFC mobile payments, ensuring a smooth transaction process. It’s a modern, well-equipped salon clearly focused on providing a positive and inclusive experience for all its clients.