A Haven for Hair Transformation: What Clients are Saying
Odessa Hair Design Penrith consistently receives high praise, boasting an impressive 4.8-star rating. Many clients rave about the incredibly personalised service offered by the sole hairdresser, Chrysella. Unlike busy, large salons, Odessa Hair Design focuses on one client at a time, ensuring complete attention to detail and a truly bespoke experience. This focus appears to be a major drawcard, echoing through numerous reviews.
Here’s a snapshot of what sets Odessa Hair Design apart according to its valued clientele:
- Personalised Attention: A key theme is the focused, individual care. Clients don't feel rushed, and Chrysella takes the time to understand their specific hair needs and desires.
- Exceptional Permanent Straightening: Repeatedly mentioned is the transformative effect of Chrysella’s permanent hair straightening treatments. Clients with years of frustration dealing with thick, frizzy, or wavy hair have found lasting solutions. One client exclaimed they hadn’t experienced hair like it in 39 years!
- Warm & Welcoming Atmosphere: Beyond technical skill, clients consistently describe the salon as “lovely”, “friendly”, and a “comfortable” space. Chrysella is credited with being “funny, kind, and professional”.
- Loyalty & Longevity: Many clients are long-term repeat customers – one family has been going for nearly a decade – which speaks volumes about the consistent quality and satisfaction provided.
Decoding the Perm & Straightening Expertise
Odessa Hair Design Penrith has built a strong reputation, specifically in the areas of perms and permanent hair straightening. Reviews highlight not only the success of these treatments but also the understanding of how to achieve optimal results.
Let's break down the feedback:
Treatment | Positive Feedback Highlights |
---|---|
Perms | Exactly what the client wanted, talented application |
Permanent Straightening | Life-changing results; effective where others failed; smooth, straight hair achieved; no frizz; easy maintenance. |
It’s clear that Chrysella isn’t just performing these procedures; she’s offering solutions for long-standing hair concerns. Her ability to address issues that previous straightening treatments haven’t rectified is particularly noteworthy.
Accessibility & Client Comfort: More Than Just a Haircut
Odessa Hair Design goes beyond providing great hair – it prioritises accessibility and inclusivity. The salon is explicitly marketed as LGBTQ+ friendly and a transgender safe space, demonstrating a commitment to welcoming all individuals.
Furthermore, Odessa Hair Design caters to practical needs:
- Wheelchair Accessibility: Features include a wheelchair-accessible car park, entrance, and toilet.
- Family Focused: The salon is described as “good for kids”, making it a convenient option for families.
- Convenient Parking: On-site parking is available.
- Payment Options: Accepts credit cards, debit cards, and NFC mobile payments.
These details demonstrate a dedication to providing a comfortable and inclusive experience for everyone. As a women-owned business, these extra considerations are appreciated by clients.
Points to Note: A Balanced Perspective
While overwhelmingly positive, it’s important to acknowledge all feedback. One client raised a concern regarding the use of “non-standard stinky chemicals” during a colour treatment, mentioning scalp stinging. This is an isolated incident, as no other reviews mention similar issues, but warrants consideration.
Here's a summary of the crucial details:
“The hairdresser was nice and friendly, BUT she used non-standard stinky chemicals to colour. The chemicals used also stung my scalp both during my appointment and for half an hour after they were shampooed out. This has never happened before...is a red flag to be cautious.”
It is always advisable to discuss any concerns regarding chemical products with the hairdresser before the treatment commences.
Odessa Hair Design’s opening hours are:
- Friday: 9 am – 5 pm
- Monday: Closed
- Saturday: 9 am – 12 pm
- Sunday: Closed
- Thursday: 9 am – 9 pm
- Wednesday: 9 am – 7:30 pm
- Tuesday: Closed
Appointments are required and recommended, easily booked by calling +61 415 374 708. The salon is located at 542 High St, Penrith NSW 2750, Australia.