Pros 
Cons A Refreshing Haven for Hair: First Impressions of Marlow Hair
Marlow Hair, located at 44 Lemongrove Rd, Penrith, consistently earns praise for its welcoming atmosphere and attentive staff. With an impressive 4.6-star rating, it’s clear this salon is doing something right. Customers frequently describe it as “quaint and refreshing,” a much-needed respite from the often-hectic environment of Penrith’s city centre. Beyond the ambiance, convenience is a key draw – the location offers easy parking, a notable bonus for those avoiding the bustle.
The salon understands the modern client too, readily accepting credit cards, debit cards and NFC mobile payments for seamless transactions. While Wi-Fi isn’t currently offered, the experience more than compensates, particularly for families, with many noting it’s a “good for kids” environment. Appointments are recommended to ensure you receive the personalised attention that Marlow Hair is known for - available by calling +61 2 4701 9448. The facility also offers toilet amenities for customers.
Stylist Spotlight: Expertise and Personalised Care
The true hallmark of Marlow Hair appears to be its team of talented stylists. Laykin receives specific commendation for her ability to understand and achieve client visions, particularly with colour. One customer appreciated how Laykin matched previous colour work, although suggested a slightly more vibrant finish for future services. Bianca consistently emerges as a standout, lauded for her “professionalism, knowledge and dedication”. Clients highlight her ability to deliver “the perfect colour” and make each customer feel valued, “like a person who matters”.
Here’s a quick breakdown of frequently mentioned stylists and their strengths:
| Stylist | Key Strengths |
|---|---|
| Laykin | Colour matching, vision alignment |
| Bianca | Colour consultation, personalisation, client care |
| Tiffany | Listening skills, remembers client preferences |
| Callie | Fun & relaxed experience |
| Tiff | Skill & technique, relaxing vibe |
Beyond the technical skill, the team's personable nature truly shines. From offered tea and coffee – and even a delightful afternoon tea – to genuinely caring interactions (like Claire’s renowned head massage technique), clients consistently report feeling pampered and well-cared for.
Beyond the Cut and Colour: The Little Touches That Matter
Marlow Hair isn’t simply about hair styling; it’s about the experience. Numerous reviews emphasise the salon’s attention to detail, going above and beyond standard salon practices. The heated seats at the wash basins are a particularly appreciated touch, adding a luxurious comfort to the service.
Many have overcome previous bad experiences with hairdressers thanks to the relaxing atmosphere and skilled stylists at Marlow Hair. One client will even “travel from the city” just to visit this team, demonstrating the salon’s strong reputation. The friendly environment extends beyond the staff to other clients as well, creating a positive and communal vibe.
Customers can expect:
- Exceptional head massages, described as “to die for”.
- A welcoming environment, fostering a sense of relaxation.
- A consistent dedication to client satisfaction.
- A relaxing and 'nice vibe' ambience.
Opening Hours and Salon Details for Your Next Visit
Planning a visit to Marlow Hair is straightforward, but it's good to be aware of their operating hours:
- Monday: 10 am–5 pm
- Tuesday: Closed
- Wednesday: 9 am–5 pm
- Thursday: 9 am–9 pm (late night availability!)
- Friday: 9 am–5 pm
- Saturday: 8 am–2 pm
- Sunday: Closed
Remember that appointments are recommended to secure your preferred stylist and time slot. You can reach Marlow Hair by phone at +61 2 4701 9448. The salon is located at 44 Lemongrove Rd, Penrith NSW 2750, Australia. Whether you’re seeking a vibrant colour transformation, a precision haircut, or simply a relaxing salon experience, it’s easy to see why so many Penrith residents have found their forever salon at Marlow Hair.