Pros 
Cons A Penrith Gem: Imperial Hair Studio’s Consistent Excellence
Imperial Hair Studio, located at Unit 9/37-47 Borec Rd, Penrith NSW, consistently receives glowing reviews, boasting an impressive 4.9-star rating. It's clear from customer feedback that this isn’t just a hairdresser; it’s an experience. Accessibility is a notable feature, with wheelchair-accessible car parking and entrance ensuring inclusivity. It operates with convenient hours – Tuesday and Wednesday evenings until 9 pm are particularly helpful for those with busy schedules – while observing a closed status on Mondays and Sundays. Payments are hassle-free with credit, debit, and NFC mobile payment options all accepted. A quick look at their facility provisions highlights a focus on comfort and practicality – a clean toilet is available and appointments are highly recommended to ensure personalised attention.
But what truly sets Imperial Hair Studio apart is the consistently positive feedback regarding the skill and care provided by the team. Several reviewers specifically mention Tenille, praising her knowledge, passion, and ability to make clients feel like family. This isn't just a quick chop and go; it's a pampering experience designed to boost confidence.
Here’s a breakdown of what customers are loving:
- Expert Curly Hair Care: Repeated mentions of expertise with curly hair, with particular praise for Kaya’s “magic hands” in curl refreshing.
- Personalised Service: Staff take the time to listen and understand desired results, tailoring the experience to individual needs.
- Relaxing Atmosphere: The salon is described as warm, welcoming, and filled with positive energy, contributing to a genuinely relaxing experience.
- Attention to Detail: Compliments on the thoroughness of the shampoo and massage, proving that even the smaller details are valued.
Beyond the Haircut: The Imperial Experience
Imperial Hair Studio doesn’t merely do hair; they build relationships. Numerous clients have been returning for “years and years”, highlighting the loyalty fostered by the team. The salon is described as a place where clients feel comfortable, relaxed and valued. It’s evident they prioritise making each person feel like a “pampered princess." This attention to detail extends to the salon environment, intentionally cultivated for a “feel-good” experience from the moment people walk in.
One parent raves about their 5-year-old daughter’s curly haircut, noting the priceless smile and enthusiastic feedback ("mum it’s so much better!"). This demonstrates skilled handling of younger clients and an understanding of how to create a positive experience for families. Another client, returning to a salon after a 2.5-year break, described leaving feeling "like a brand new woman." These testimonials aren't about a simple style change – they're about a transformation in confidence and wellbeing.
Here’s a snapshot of client experiences:
| Client | Key Feedback |
|---|---|
| Kaya's Client | "Magic hands" for curl refresh, warm & welcoming |
| Tenille's Client | Felt pampered, amazing results, passionate & skilled |
| Parent | Excellent children’s haircut, happy child |
| Long-Term Client | Feels like family, consistently incredible results |
Revitalising Hair & Restoring Confidence
Many clients sought Imperial Hair Studio after experiencing issues with previous hairdressers – whether due to change in staff or extended periods without treatment. The team consistently delivers remarkable results, even in cases where hair is in “pretty bad shape”. Tenille and her team are praised for being able to retain length despite needed improvements—a skill many customers will value.
A repeated theme amongst reviews is the ability of Imperial Hair Studio to exceed expectations. One client was “absolutely in love with her hair each and every time she leaves the salon”. This consistency is a testament to the team’s dedication and expertise. The studio isn’t simply fixing problems; they’re proactively creating styles that make clients feel their best.
Examples of effective transformations:
- Reviving Damaged Hair: Successfully nursed hair back to health after years of neglect.
- Achieving Desired Styles: Consistently delivering “outstanding results” aligned with client visions.
- Creative Cuts: Delivering a "cute bob cut" with skilled execution and friendly service.
Connecting with Imperial Hair Studio
For those interested in experiencing the exceptional service provided by Imperial Hair Studio, connecting is straightforward. You can reach them by phone at +61 2 4707 7669. Appointments are required or at least strongly recommended, ensuring the team can dedicate appropriate time and attention to each client. Given the high demand, booking in advance is strongly advised.
The salon is conveniently located in Penrith, NSW, with accessible parking and entry. Imperial Hair Studio is demonstrably more than just a place to get a haircut; it's a destination for self-care, a haven for curly hair, and a place where lasting relationships with clients are cherished. Their commitment to excellence and warm, welcoming atmosphere consistently earns them rave reviews and solidifies their reputation as a premier hair studio in the Penrith area.