Perfect Quick Cut Hairdressers: A Mixed Bag of Experiences in Parramatta
Rating: 3.4/5
Address: 159/175 Church St, Parramatta NSW 2150, Australia Phone: +61 2 9633 5554 Opening Hours: 10am-5pm Monday - Sunday Website/Social: Not Available (Based on information provided)
Perfect Quick Cut Hairdressers in Parramatta presents a decidedly mixed bag of customer experiences. While praised by long-term clients for their skill and dedication, recent reviews point to inconsistencies and sometimes, deeply disappointing results. Here's a breakdown of what you can expect, based on feedback from real customers:
1. The Good: Long-Term Loyalty & Positive Results
Some customers have maintained a long-standing relationship with Perfect Quick Cut, spanning nearly a decade. These loyal patrons consistently commend stylist Raine and her team for:
- Exceptional Service: Customers like one long-time client, rave about the team's caring, honest, and passionate approach.
- Expert Advice: The team is noted for providing excellent advice tailored to individual hair types, ensuring customer satisfaction.
- Quality & Value: Services – including styling, coloring, extensions, keratin treatments, and nanoplasty – are reportedly delivered with care and at reasonable prices.
- Family Friendly: The salon appears to be suitable for families, with teenagers consistently happy with their experiences.
One customer specifically highlighted a recent positive experience: "I recently decided to get a haircut on a whim and walked in, they were able to fit me in with a brief wait. The stylist was professional and patient. I showed her reference pictures for a textured bob with curtain bangs, and she was able to recreate it perfectly (while also listening to my request to make it work with my curly/wavy hair texture). I paid $45 and was very satisfied with my experience."
2. The Bad: Uneven Cuts & Rude Service – A Concerning Trend
Unfortunately, a significant number of recent reviews describe negative experiences, often specifically mentioning stylist Raine. The complaints center around:
- Poor Haircuts: Multiple customers report receiving uneven, botchy haircuts that were far from the requested style. This seems to be a recurring theme.
- Lack of Attention/Care: Several customers felt Raine did not listen to their requests or even dedicate enough time to their haircut (less than 10 minutes was mentioned).
- Rude Behaviour: One long-term customer was shocked to encounter rudeness from both Raine and an assistant after years of loyal patronage. They reported feeling dismissed and undervalued.
- Dismissive Attitude: Complaints arose about unwillingness to attend to specific stylist requests, with alleged rudeness when pressing for a preferred technician.
Examples of these negative experiences include:
- "STAY AWAY FROM HERE!! They should change their name because nothing was perfect with the hair cut I received from them...Raine makes sure that she charges for absolutely everything..."
- "I had a terrible experience yesterday...She started cutting random chunks from my hair leaving it looking disastrous...I refused to pay and was left in tears..."
- "I would not recommend even going anywhere near this place. There's no proper evaluation of hair, there's not even any type of talk towards what the customers want..."
3. Concerning Issues & Customer Service
Beyond haircut quality, other issues were raised:
- Nanoplasty Disappointment: One customer reported a negative experience with a nanoplasty treatment.
- Appointment Confusion: Confusion and irritation arose when a customer booking request wasn't honoured.
- Pricing Discrepancies: Customers reported escalating costs beyond initial expectations.
4. Accessibility & Facilities
Perfect Quick Cut Hairdressers offers some convenient features:
- Women-Owned: The business identifies as women-owned, which may appeal to some customers.
- On-Site Services: All services are provided within the salon.
- Accessibility: The salon is wheelchair-accessible, with a wheelchair-accessible car park, entrance, and seating.
- Payment Options: They accept credit cards, debit cards, and NFC mobile payments.
- Kid-Friendly: The salon is advertised as being good for kids.
- Appointment Required: Appointments are necessary, which is good to note.
Overall Conclusion:
Perfect Quick Cut Hairdressers seems to be a hit or miss. While some customers have enjoyed years of reliable service, the more recent wave of negative reviews is alarming. The consistency issues regarding haircut quality and reported instances of rude behavior are major concerns, particularly when customers are relying on a skilled professional to achieve their desired look. Before booking, prospective clients might want to consider researching recent reviews further or requesting a consultation to discuss their needs and expectations clearly.