A Newtown Gem: Soul Hair Art's Consistent 4.8-Star Shine
Soul Hair Art, located at 502 King St, Newtown, consistently receives rave reviews, boasting a stellar 4.8-star rating. This isn’t just a place to get a haircut; it’s an experience – a common thread woven through the many positive testimonials. Clients frequently highlight the welcoming atmosphere and the genuinely caring nature of the team, led by Suzanne and Nicky. This salon doesn't just aim for a good hairstyle; it strives to make each client feel valued and comfortable. The salon operates with convenient hours, being open Tuesday - Thursday from 10am-6pm/8pm, Friday & Saturday 10am - 6pm, Sunday 10am-4pm, but remains closed on Mondays.
Here's a breakdown of what sets Soul Hair Art apart, according to the people who’ve experienced it:
- Exceptional Expertise: Specific mention is made of Suzanne, Nicky, and Rin’s skill, particularly with challenging hair types. Clients with thick, curly, or fluffy hair consistently praise their ability to deliver fantastic results.
- Personalised Service: The salon steps beyond standard hairdressing by offering tailored advice, tips and tricks not always offered elsewhere. This dedication to client education builds trust and ensures ongoing satisfaction.
- Warm and Welcoming Environment: Many users noted they felt "at home" and comfortable during their appointment. The staff is praised for being warm, friendly and often making clients laugh, turning hair appointments into enjoyable experiences.
- Modern Conveniences: Soul Hair Art accepts Credit Cards, Debit Cards and NFC mobile payments, making transactions seamless. Appointment scheduling is recommended to ensure availability. Benefit of toilet amenities are available to customers.
Straightening Success Stories & Time-Saving Transformations
A significant number of reviews centre around the salon’s proficiency in hair straightening treatments, and especially regarding Japanese hair straightening. One client was particularly surprised and delighted that a straightening appointment took only 4 hours at Soul Hair Art, a substantial improvement on the typical 6-hour process experienced in Hong Kong. This speaks to the team’s skill and efficiency.
Treatment | Typical Time (Hong Kong) | Time at Soul Hair Art | Client Satisfaction |
---|---|---|---|
Hair Straightening | 6 Hours | 4 Hours | Very High |
Keratin Treatment | N/A | Results "exactly I wanted" | Excellent |
Japanese Straightening | N/A | "Perfect" | High |
These anecdotes perpetuate Soul Hair Art’s reputation as a place to achieve stunning results quickly and efficiently, whilst retaining quality.
Loyalty & Long-Standing Relationships
What truly distinguishes Soul Hair Art is the remarkable client loyalty. Several reviews mention being clients for years - 6 years, 12 years and "as long as I can remember". This isn’t simply repeat business; it’s a testament to the strong relationships built between the stylists and their clients.
“I was lucky enough to find them when I moved to Newtown 12 years ago, & my hair & I still see them on a regular basis even though I’ve since moved from the area.”
This dedication to building rapport translates to a personalized experience where stylists truly understand their client's hair and preferences. Clients don't just return for haircuts; they return for the consistent quality, the friendly atmosphere, and the genuine care provided. It’s clear Soul Hair Art isn’t just a salon; it’s part of the community.
Beyond the Cut: A Royal Treatment
The comments regarding exceptional customer service illustrate that Soul Hair Art goes the extra mile. Clients describe being treated "like royalty", feeling “super important” and comfortable during their visits. Small touches, like offering beverages, contribute to this elevated experience.
- Customer Service Highlights:
- Last-minute appointments accommodated with a positive attitude.
- Stylists actively listen to clients and provide valuable, tailored advice.
- A genuinely warm and welcoming atmosphere that fosters a sense of relaxation.
- Pricing: Users have frequently noted excellent value for the services provided, suggesting competitive pricing without compromising on quality.
- Overall Impression: Clients consistently express gratitude for the way the team makes them “feel great about themselves and their hair”, reinforcing the salon’s commitment to boosting confidence through skilled hair artistry. Soul Hair Art is accessible by phone on +61 2 9557 7886.