A Newtown Hair Haven: First Impressions & Overall Vibe
Mr Burrows Hair Newtown, nestled on Enmore Road, consistently receives high praise – currently boasting a 4.8-star rating – and a quick look at client feedback reveals why. It's clear this salon is more than just a place to get a haircut; it’s an experience. Many reviewers highlight the welcoming atmosphere, with numerous mentions of feeling comfortable and valued as a client. The salon actively cultivates an inclusive environment, explicitly advertising itself as LGBTQ+ and transgender safe. This commitment to inclusivity, coupled with the availability of silent appointments for those who prefer a more introspective experience, demonstrates a strong understanding of diverse client needs.
Beyond the warm welcome, clients appreciate the little luxuries like complimentary cheese boards and beverages during their appointments – elevating the service beyond the purely functional. Practicalities are also well-considered, with wheelchair access provided and free/paid street parking readily available. Facilities include a toilet, and while Wi-Fi isn’t currently offered, the attention to detail in other areas more than compensates.
Here's a quick overview of what Mr Burrows Hair Newtown offers:
Feature | Details |
---|---|
Address | 27 Enmore Rd, Newtown NSW 2042 |
Phone | +61 2 8068 5487 |
Opening Hours | Mon-Thu: 10am-9pm, Fri: 10am-9pm, Sat-Sun: Closed |
Accessibility | Wheelchair-accessible entrance |
Inclusivity | LGBTQ+ friendly, Transgender safe space |
Payment Options | Credit/Debit cards, NFC mobile payments |
Stylist Spotlight: The Heart of Mr Burrows
The standout feature across almost all reviews is the exceptional skill and personable nature of the stylists at Mr Burrows Hair Newtown. While experiences can vary (more on that later), the overwhelming consensus is that the team are highly talented and dedicated to achieving their clients’ desired looks.
- Shino consistently receives accolades for their expertise in colour, patients with explaining the process and achieving impressive results. Clients praise Shino's ability to deliver warm, natural tones, like the "warm chocolate" achieved by one reviewer.
- Luke is repeatedly mentioned for his warmth, welcoming personality, and ability to collaborate with clients to create stunning colour transformations. He’s described as engaging, funny, and making the entire experience enjoyable. Customers even happily endure a 90-minute drive to secure an appointment with him!
- Nikki shines when it comes to working with challenging hair types, particularly curly hair. She's lauded for taking the time to listen and understand clients' needs, providing tailored solutions that deliver fantastic results.
- Katee and Lily are also mentioned positively for their fabulous service, suggesting a consistently high standard across the team.
- However, one reviewer expressed considerable dissatisfaction with a haircut and blow-dry from Rob, the salon’s most senior stylist, describing him as unfriendly, dismissive, and rough. While this appears to be an isolated incident, it highlights the importance of potential clients considering stylist preferences if possible.
Colouring & Treatments: Beyond the Basic Trim
Mr Burrows Hair Newtown doesn't just excel at cuts; their colouring and treatment services are a clear strength. Several clients explicitly mention receiving exceptional foil treatments, with stylists demonstrating a strong commitment to hair health. A particular emphasis is placed on maintaining the integrity of the hair, carefully assessing its condition and blending colour perfectly to minimise damage.
The salon also actively utilises sustainable and cruelty-free products, such as Olaplex, appealing to clients who are conscious of ethical considerations. The attentive approach to hair colouring goes beyond simply applying dye; stylists like Shino take the time to explain the how and why of the process, empowering clients to understand and care for their colour-treated hair. This dedication to education and hair health sets Mr Burrows apart from many other salons. This is reflected in customers actively considering donating their hair after their service.
Real Client Experiences: A Spectrum of Satisfaction
The feedback from Mr Burrows Hair Newtown is overwhelmingly positive, but a few key themes emerge when examining individual experiences. Many clients describe leaving the salon feeling more confident and “feeling themselves”. Achieving this sense of empowerment seems to be a consistent outcome, and a testament to the stylists’ ability to translate clients' visions into reality.
One client had a initially wary experience after a big chop from Rob, it took a while to adjust but ultimately appreciated the result and the ease of styling. Another described the "comfiest hair wash and massage" ever, showcasing the attention to detail and focus on client comfort.
Here’s a glimpse of what real clients are saying:
"I’ve had the pleasure of visiting Mr Burrows twice now for foils, and each experience has been exceptional. Their commitment to the integrity of my hair is impressive."
"Luke was warm, welcoming, listened to all my ideas, then helped me make great decisions with my colouring… A 100% positive experience and outcome."
"Nikki was amazing. My curly hair can be a challenge but Nikki took time to really listen and work with me to achieve exactly what I was hoping for."
However, the negative feedback regarding Rob serves as a reminder that experiences can vary, emphasizing the importance of potentially researching stylist profiles or requesting a specific stylist when booking. It’s also recommended to book appointments, as they appear to be popular.