Pros 
Cons A Consistent Buzz: What Customers Are Saying About Red Ivie Hairdressing
Red Ivie Hairdressing in Mount Gambier consistently earns praise for a blend of skill, attentive service, and a genuinely welcoming atmosphere. Client reviews paint a picture of a salon that doesn’t just do hair, but transforms experiences. The common thread throughout numerous testimonials is the professionalism and friendliness of the staff. From the initial greeting by Taylor at reception, to the skill of the hairdressers themselves, customers frequently highlight the positive interactions.
One delighted client simply stated “5 stars isn’t enough, you guys get a 15/10 if you ask me!!". This sentiment is echoed in the repeated use of words like “exceptional,” “wonderful,” and “fantastic.”
Here’s a snapshot of what makes Red Ivie stand out, broken down by service type:
- Cuts: Customers rave about precision cutting, especially for challenging hair types. Tyler receives specific mention for expertly handling bespoke requests (like precise fringe lengths) and providing a lovely experience. Their ability to deliver exactly what the client envisions is a recurring theme.
- Colour: A particularly striking review details a “brown to ice white” transformation that exceeded expectations. The attention and care during long processes, like colour changes, were noted - with staff proactively offering refreshments and assistance.
- Styling: Blowdries are described as being performed with “top quality” products, leaving hair looking fantastic. The salon also seems adept at styling for special occasions.
- Grooming: Men's grooming isn't overlooked, with Belinda receiving high praise for expertly cutting and styling hair and beards, alongside a meticulous eyebrow trim.
Special Occasions: Red Ivie Shines for Weddings & Beyond
Red Ivie Hairdressing truly excels when it comes to formal events, particularly weddings. A detailed review from a recent bride highlights the salon’s ability to handle a large bridal party and mothers of the bride with grace and precision.
The review emphasizes:
“Exceptional service and attention to details...This top service was not just put on for the bride either, everyone felt highly attended to. My mum who was very nervous as she has never had her hair done was made to feel really comfortable…it was clear that no extra touch was too much, no change a hassle.”
The option to have hair washed and prepped the night before the wedding was a significant success, creating a relaxed and stress-free morning for the bridal party. Running ahead of schedule contributed to a calm and enjoyable atmosphere, a testament to the salon’s organisation and skill. This demonstrates Red Ivie doesn’t just style hair; they facilitate memorable moments.
Modern Conveniences & Accessibility: More Than Just a Hairdo
Red Ivie Hairdressing doesn’t just focus on aesthetic results; it also prioritises accessibility and convenience. The salon offers a range of practical features to create a welcoming environment for all clients.
Here’s what you can expect:
| Feature | Available |
|---|---|
| On-site Services | Yes |
| Wheelchair Accessible Parking | Yes |
| Wheelchair Accessible Entrance | Yes |
| Gender-Neutral Toilets | Yes |
| Standard Toilets | Yes |
| Appointments Recommended | Yes |
| Credit/Debit/NFC Payments | Yes |
| Kid-Friendly | Yes |
The availability of wheelchair accessible facilities ensures inclusivity, and the provision of gender-neutral toilets is a modern and considerate touch. The ability to book appointments and the acceptance of a variety of payment methods (credit, debit, and NFC mobile payments) further enhance the customer experience. The fact that the salon is described as “good for kids” suggests a relaxed and accommodating atmosphere for families. Plus, the little touches like the massage chair during hair washing add a level of pampering that clients clearly appreciate.
Beyond the Style: A Focus on Connection & Comfort
Reviews consistently show that Red Ivie Hairdressing fosters a genuine connection with its clients. It's not just about the cut, colour, or style; it's about the experience. Clients feel comfortable expressing their preferences and concerns, knowing they will be listened to and understood.
The stylist Bec, is highlighted for making even a significant hair change ("5 inches cut off") a comfortable and positive experience. The apprentice hairdresser is also praised for being friendly and engaging in conversation. This attention to personal interaction creates a loyal customer base.
Even seemingly small details—like the front desk staff (Taylor) being “super friendly & helpful”—contribute to the overall positive impression. Red Ivie demonstrates that excellent hairdressing is about more than technical skill; it's about building relationships and creating a welcoming space where clients feel valued and confident. They are located at 2B/103 Commercial St W, Mount Gambier SA 5290 and can be contacted on +61 8 8724 7409. Their opening hours are: Friday: 9 am–5:30 pm, Monday: 9 am–3 pm, Saturday: 9 am–3 pm, Sunday: Closed, Thursday: 9 am–8:30 pm, Tuesday: 9 am–5 pm, Wednesday: 9 am–7 pm.