Pros 
Cons A Buzz Worth Sharing: Customer Experiences at Evolve Hair & Beauty
Evolve Hair & Beauty, nestled in the Commerce Arcade of Mount Gambier, consistently earns glowing praise – and a solid 4.6-star rating – for good reason. Customers rave about more than just a haircut; they discuss a welcoming atmosphere, skilled stylists, and a genuinely enjoyable experience. It’s clear Evolve isn’t simply doing hair, they're building relationships. The feedback highlights a strong sense of community fostered within the salon.
Here’s a breakdown of what customers are saying:
- Skill & Expertise: Regularly mentioned is the staff's experience and knowledge. Clients specifically name Kelly and Kieran, pointing to proficiency in colour (including ombre techniques) and curly hair cuts. They don’t just deliver a style; they deliver the style the client envisions.
- Personal Connection: Many reviewers go beyond discussing technical skills, highlighting the friendly and supportive nature of the stylists. Sara is specifically lauded not only for her hair artistry but also for her listening ear and willingness to dedicate extra time. This suggests Evolve prioritises making clients feel comfortable and valued.
- Relaxed Vibe: The salon atmosphere consistently receives positive comments. Words like "relaxed," "enjoyable," and "friendly" are frequently used. This points to a space where clients don’t just get their hair done; they take a moment for self-care.
- Value for Money: Notably, clients mention "cheap rates" and "affordable" pricing, suggesting Evolve strikes a great balance between quality service and accessibility.
Style Transformations & Colour Confidence
Evolve Hair & Beauty clearly excels at transforming visions into reality. Several reviews detail specific requests handled with skill and precision. One client details receiving “exactly what I wanted,” differing from typical ombre styles, showcasing Evolve’s willingness to embrace individuality and creative challenges. Kelly consistently receives praise for her ability to understand what ‘looks good’ on her clients, demonstrating a talent for both technical skill and aesthetic judgment.
Here's a table demonstrating the types of services customers have enjoyed:
| Service | Mentioned Skill/Benefit | Stylist (if specified) |
|---|---|---|
| Haircut | Awesome for curly hair | Kieran |
| Colour (Ombre) | Successfully achieved a unique style | N/A |
| Colour (General) | Always knows what looks good | Kelly |
| General Styling | Hair feels fantastic after a freshen up | N/A |
The emphasis here isn't just on the result but the process - a feeling of being pampered and truly listened to.
Accessibility & Convenience: More Than Just a Pretty Cut
Evolve Hair & Beauty doesn’t just focus on hair; they're mindful of accessibility and convenience for all patrons. The business openly advertises wheelchair-accessible parking and entrance, signalling a commitment to inclusivity. Booking an appointment is recommended, ensuring stylists can dedicate the necessary time and attention to each client.
Beyond the salon itself, the location within the Commerce Arcade offers an added benefit. A nearby “very nice wall art” display provides a pleasant viewing point while waiting or post-appointment. Payment is also made simple with credit card facilities available.
Here's a quick list of the cited amenities:
- Wheelchair accessible car park
- Wheelchair accessible entrance
- Toilet facilities
- Credit card payment options
- Appointment booking recommended.
These details, while perhaps seemingly small, contribute to a holistic and positive customer experience.
Banter, Bliss & Beyond: The Evolve Atmosphere
What truly sets Evolve Hair & Beauty apart, according to numerous testimonials, is the overall atmosphere. The "relaxed atmosphere" is repeatedly emphasised, coupled with the staff’s “good natured” personality and “plenty of banter”. This creates a welcoming and unpretentious environment where clients feel comfortable and at ease.
“Always lovely to go to Evolve 😊 friendly, relaxed and affordable. Super happy with my result and always am.” - A typical sentiment expressed by a delighted customer.
This isn’t simply a transactional service; it's a social experience. The consistent comments about the friendly team and positive interactions suggest a salon culture that values connection and genuine care for its clients. It represents a hairdresser that goes above and beyond the standard process, providing a space where clients can feel comfortable, confident, and truly pampered.