Pros 
Cons A Consistent Shine: Cov Hair Mosman's Reputation for Excellence
Cov Hair Mosman consistently receives high praise, boasting a solid 4.5-star rating and a growing base of loyal clients. Located at Office 1/700 Military Rd, Mosman NSW, this salon isn’t just about haircuts and colour; it’s about a holistic experience focused on client satisfaction and achieving hairstyles that truly suit the individual. Numerous reviews highlight the dedicated team and their commitment to honest consultations. Unlike some salons, Cov Hair Mosman prioritises providing realistic expectations, tailoring styles to face shape, skin tone, and hair type – avoiding the potential disappointment of simply replicating a celebrity look.
This emphasis on personalised style is a key differentiator, as one reviewer eloquently stated: "A great stylist doesn’t just give you what you ask for—they tell you when something won’t work for you…You’ll walk out with a style that suits you, not someone else." The salon operates across convenient hours:
- Friday: 9 am–5:30 pm
- Saturday: 9 am–4:30 pm
- Thursday: 10 am–6 pm
- Tuesday: 10 am–6 pm
- Wednesday: 11 am–9 pm
- Closed: Monday & Sunday
They accept both credit cards and NFC mobile payments, and appointments are recommended, ensuring a smooth and personalised experience. Even basic services like a root touch-up are delivered with meticulous attention to detail; clients note the collaborative approach and fantastic blow-dry finish.
The Team: Skill, Care & Genuine Engagement
The success of Cov Hair Mosman clearly rests heavily on the talent and dedication of its team. Stylists like Holly, Georgie and Julie consistently receive glowing feedback. Holly is described as “absolutely lovely, professional, attentive, and skilled”, while Julie is lauded as a "true artist" with incredible attention to detail, particularly in colour blending. However, it’s Yoav, one of the salon directors, who frequently emerges in client testimonials as a particularly impactful presence.
He isn’t just a manager overseeing operations; he actively engages with every client, overseeing colour applications and coaching staff, displaying a genuine care for both the quality of service and the team’s development. He is praised as an "expert; best of the best” with a 5-year track record of excellence. This level of hands-on involvement fosters a welcoming and confident atmosphere, ensuring a consistently high standard of work. The team is described as warm, talented and the salon itself is declared "gorgeous."
Colour Correction & Beyond: Exceptional Service Recovery
Cov Hair Mosman doesn’t shy away from addressing issues – and excels at fixing them. One reviewer shared an experience where their highlights didn’t initially turn out as desired. What sets this salon apart is Yoav’s prompt and willing response to correct the issue the very next day. This commitment to client satisfaction, even when things don't go perfectly, is a powerful testament to their dedication.
This isn’t simply about fixing a mistake; it’s about building trust and demonstrating a genuine concern for the client’s happiness. This incident resulted in the reviewer proclaiming it “the best experience in a salon i’ve ever had.” Such dedication to service recovery builds incredible loyalty and generates positive word-of-mouth referrals, reinforcing the salon’s strong reputation. Considering that colour correction can be a tricky and often expensive undertaking, Cov Hair Mosman’s approach is particularly commendable.
Specific Services & Stylist Spotlight: Georgie's Growing Fanbase
Beyond general praise, specific services and stylists at Cov Hair Mosman repeatedly draw attention. Georgie, in particular, is gaining a loyal following. Clients consistently rave about her talent, particularly when it comes to colour and cutting. Several reviews independently highlight her ability to transform hair – whether it’s a complete colour overhaul, a seamless blend, or reshaping with layers.
One client, initially nervous about getting layers, was thrilled with the results, thanks to Georgie and Yoav's expertise. Multiple testimonials proclaim Georgie as extraordinarily talented, a "gorgeous girl," and deliver a resounding 10/10 recommendation. Her expertise appears to extend across a range of hair types and concerns, providing options that are both stylish and manageable. The positive feedback consistently emphasises the trust clients place in her abilities, portraying her as a true professional and a valuable asset to the Cov Hair Mosman team. The salon’s commitment to ongoing skill development is clearly reflected in the consistent high quality coming from its stylists.