Pros 
Cons A Buzz Around Mosman: What Clients are Saying About Arthur+Co Hair
Arthur+Co Hair, nestled on Military Road in Mosman, consistently receives high praise, boasting a solid 4.8 out of 5-star rating. This isn't just about haircuts and colour; it’s about a growing reputation for experience and genuinely caring stylists. A key theme emerging from reviews is the salon's commitment to understanding exactly what clients want – a rarity in the often-disappointing world of hair appointments. Many clients highlight an end to "salon apprehension" – a feeling familiar to those who’ve struggled to find a hairdresser who truly listens.
What sets Arthur+Co apart? Here's a breakdown of frequently mentioned positives:
- Expert Colourists: Lucia, in particular, receives glowing reviews for her colour work, particularly blonde transformations. Clients rave about hair looking "healthier," "brighter," and receiving countless compliments post-appointment.
- Relaxing Atmosphere: The salon itself is described as "beautiful," "luxurious," and "calming". The head wash experience, complete with massage chairs, is frequently singled out as a standout feature.
- Organic & Sustainable Focus: Arthur+Co appeals to clients seeking ethical and environmentally conscious options, utilising organic products and demonstrating a sustainable business approach, a real point of difference.
- Personalised Service: Nicky and Lucia's dedication and passion for their craft shine through, with clients noting the “love and passion” poured into the business. The team consistently receives mentions for being “lovely”, “genuine”, and “helpful”.
The Technical Expertise: Cuts, Colour & Beyond
Beyond the positive vibes, Arthur+Co demonstrates strong technical skill. Clients specifically seek out stylists like Nicky and Lucia for their expertise. Lucia’s precision with layering techniques is often praised, ensuring hair falls beautifully and is “exactly how [the client] wanted it.” Colour services consistently deliver impressive results, with transformations being described as “picture perfect”.
However, it’s not always flawless. One client experienced a concerning issue with their colour—roots turning orange with the first wash—despite a significant cost ($600 for a half-head colour). This highlights the importance of clear communication and colour matching accuracy, and while the client was happy with the initial haircut offered, the colour concern is a valid point for potential new clients to consider. It's worth noting this appears to be an isolated incident amongst predominantly positive feedback.
Here's a snapshot of the services frequently discussed:
| Service | Client Sentiment |
|---|---|
| Blonde Colour | Highly Positive – transformative |
| Haircuts | Generally excellent, precise |
| Layers | Expertly executed by Lucia |
| Colour Correction | Mixed – potential for issues |
| Head Massage | Exceptionally relaxing |
Practicalities & Convenience: Planning Your Visit
Arthur+Co Hair operates from 934 Military Rd, Mosman NSW 2088, and is easily accessible by phone at +61 434 633 816. Conveniently, the salon offers online booking, a factor appreciated by new clients settling into the Mosman area.
Here’s a rundown of their weekly operating hours:
- Friday: 10:00 am – 5:00 pm
- Monday: Closed
- Saturday: 10:00 am – 4:00 pm
- Sunday: Closed
- Thursday: 10:00 am – 6:00 pm
- Tuesday: 10:00 am – 7:00 pm
- Wednesday: 10:00 am – 7:00 pm
They accept both credit cards and NFC mobile payments, making transactions seamless. It’s important to note that appointments are required or highly recommended – walk-ins are unlikely to be accommodated due to the salon’s popularity. The facilities also include a toilet, contributing to the overall client comfort.
Beyond Hair: A Business Built on Integrity
What truly sets Arthur+Co Hair apart, according to several reviews, extends beyond hairdressing skills. Nicky, the owner, receives specific recognition for her leadership, skillfully balancing the demands of running a small business with a dedication to her team and clients. The salon’s atmosphere is consistently described as “calming, relaxing and energising” - a testament to Nicky’s influence.
One reviewer highlighted the “vibe” created with easy “poise and integrity”. This suggests Arthur+Co isn't just a place to get your hair done; it's a business founded on strong principles and a genuine commitment to creating a positive experience. The emphasis on a kind, wholehearted service, coupled with quality organic products, positions Arthur+Co as a destination for those seeking both beautiful hair and a feel-good experience. This creates a loyal client base, with many stating they've “found a salon [they] can get excited about” after years of searching – a powerful endorsement indeed.