A Glowing Reputation: What Clients are Saying About Architects of Skin
Architects of Skin in Mosman consistently receives high praise, boasting an impressive 4.6-star rating. A common thread throughout customer feedback is the exceptional level of care and expertise provided. Many patrons highlight the relaxing atmosphere and the personalised approach to treatments. Numerous reviews mention specific staff members, like Frances, being particularly skilled and attentive. The salon appears to foster a welcoming environment, with many experiencing a genuine sense of being pampered.
Here's a snapshot of what people are loving:
- Personalised Skincare: Clients rave about how treatments are tailored to individual skin types, resulting in noticeable improvements. Several mention leaving with “glowing and hydrated” skin.
- Exceptional Staff: “The staff are super lovely and accommodating,” is a recurring comment. Names like Stefany, Sam and Franci are frequently mentioned for their warmth and professionalism.
- Relaxing Atmosphere: The salon consistently delivers a ‘relaxing getaway’ experience. Many visit with friends or family, making it a popular choice for special occasions.
- Community Focus: Architects of Skin’s dedication to giving back is also celebrated, with one customer highlighting their hospitality in hosting a beauty session for disadvantaged teens.
Beyond Facials: A Diverse Range of Services
While facial treatments are a standout service at Architects of Skin, the salon offers a comprehensive beauty menu. Online ordering of Dermaceutic products is available, coupled with impressive customer support – one regional Victorian customer especially appreciated the quick response and efficient delivery. Waxing appears to be another popular offering, with long-term customers returning specifically for practitioners like Frances. Beyond these core services, the salon also provides:
- Eyebrow shaping (waxing and tinting)
- Eyelash tinting
- Scalp massages (often added to facial treatments)
- A range of skincare products for purchase.
The convenience factor is boosted by flexible appointment options; walk-ins are accepted, though appointments are recommended. This caters to a variety of scheduling needs.
A Fresh Perspective Under New Ownership
Recent reviews consistently point to a positive shift in experience following new ownership. Customers are noting a “fresh energy” and “new ideas” which have elevated the overall experience. The attention to detail is particularly commended - even small touches, such as thorough neck and shoulder massages accompanying facials, are being recognised.
Here’s a comparative look at the experience, according to recent clients:
Feature | Before New Ownership (implied) | After New Ownership |
---|---|---|
Overall Vibe | Good | Exceptional |
Staff Energy | Professional | Warm & Welcoming |
Treatment Detail | Adequate | Highly Detailed |
Client Feeling | Satisfied | Rejuvenated & Pampered |
This suggests a dedicated effort to enhance the customer journey and deliver a truly premium experience.
Addressing Concerns and Practical Information
Despite the overwhelmingly positive feedback, one review highlighted an experience with a less-than-ideal lash tinting, resulting in stinging eyes and excess tint around the eye area. While an isolated incident, it’s important to note. It's a reminder that even at well-regarded salons, results can vary.
Here's essential information for prospective clients:
- Location: Shop 4/717 Military Road, Lennon La, Mosman NSW 2088. The salon offers rear access for convenience.
- Parking: Ample parking options are available, including a free multi-storey car park, free street parking and a free parking lot.
- Accessibility: The salon provides wheelchair-accessible seating and a toilet. Important to note: it does not currently have wheelchair-accessible entrances, car parks or restrooms.
- Payment Options: Accepts credit and debit cards, as well as NFC mobile payments.
- Opening Hours:
- Friday: 9 am–6 pm
- Monday: Closed
- Saturday: 9 am–5:30 pm
- Sunday: Closed
- Thursday: 9 am–7 pm
- Tuesday: 9 am–7 pm
- Wednesday: 9 am–7 pm
- Contact: +61 2 9968 1588. Appointments are recommended – and can be booked easily – but not always required.