Pros 
Cons Viva Hair: More Than Just a Haircut
Viva Hair, located in Macedon Plaza, Melbourne, consistently receives glowing reviews and boasts a remarkable 4.9-star rating, and it’s easy to see why. Customers repeatedly highlight the salon’s welcoming atmosphere and dedicated stylists. It appears Viva Hair cultivates a real sense of community - multiple reviews mention making friends with fellow patrons over the years! This isn’t simply a place to get your hair done; it’s a social hub where clients feel comfortable and valued. The convenience of on-site services, coupled with easy access and wheelchair accessibility (including a car park and entrance), further elevates the customer experience.
Here’s a breakdown of what sets Viva Hair apart, based on recent feedback:
- Exceptional Customer Service: The team is repeatedly described as “super friendly”, “wonderful”, and “down to earth”.
- Community Feel: It’s a place where regulars feel welcomed and friendships blossom.
- Accessibility: Viva Hair caters to a wide range of needs, offering wheelchair accessibility features.
- Family Friendly: Specifically noted as "good for kids", making it easier for parents to manage appointments.
- Convenient Payments: Accepts a variety of payment methods including credit, debit, and NFC mobile payments.
Stylist Spotlight: The Team at Viva Hair
The positive feedback isn’t solely about the atmosphere; Viva Hair’s stylists consistently receive individual praise. Tony, the owner/manager, is a standout mention, described as “very friendly, easy going and a very good hairdresser”. Clients appreciate his conversational skills and ability to connect with people on a personal level. Customers also specifically request Suzanna for her amazing work, particularly when it comes to children's haircuts. She’s lauded for her patience and ability to handle wiggly little clients with grace – even those putting on a “performance”! Finally, Andrea is recognised as both a “lovely person” and a skilled stylist.
| Stylist | Key Strengths (Based on Reviews) |
|---|---|
| Tony | Friendly, skilled, personable, owner/manager |
| Suzanna | Patient, excellent with children's haircuts, skilled |
| Andrea | Lovely personality, skilled stylist |
Services & Accessibility: Catering to Everyone
Viva Hair strives to be inclusive and convenient. Beyond standard haircuts, colourings and styling, the salon is noted for offering permanent wave (perm) services — a service increasingly difficult to find. This dedication to traditional techniques demonstrates a willingness to cater to a broader clientele.
Furthermore, the accessibility features are clearly a major draw. Viva Hair isn't just paying lip service to inclusivity; they have put in the practical effort to ensure:
- Wheelchair-accessible car parking
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
- A toilet is available on site.
Appointments are recommended, ensuring stylists have adequate time to dedicate to each client. This thoughtful approach translates to a more relaxed and personalised experience, and shows that Viva Hair values both its stylists' time and its customers’ satisfaction.
Real Customer Experiences: What People Are Saying
Here’s a collection of direct quotes, reflecting the genuine positive experiences at Viva Hair:
“Always enjoy having hair done at Viva Hair… I have made lots of friends over the many years with the other customers! Highly recommend.” - Tony (a regular customer)
“Suzanna did a fantastic job cutting my 3 & 5 year old daughters hair. She was incredibly patient and great with both kids… Will be back again.” – A parent
“Wonderful friendly staff for women and men's hair needs. Very professional which I give high recommendation.” – A satisfied client
“Suzanna, is amazing.. love how she does my hair, she does such a great job! Xx Would strongly recommend her to anyone!” – A loyal customer
“Excellent work and down to earth hair dressers. Warm and friendly place. Anyone welcome all ages. Great parking easy access for wheelchair.” – Highlighting accessibility and the welcoming atmosphere.
You can reach Viva Hair at +61 3 9850 3688 and find them at Shop 8, Macedon Plaza, Unit 8/325 Manningham Rd, Melbourne VIC 3107. They are open Monday to Saturday from 9am to 5pm.