Pros 
Cons Franck Provost Melbourne CBD: A Haven of Hair Excellence
Franck Provost Melbourne CBD Hair Salon, nestled in the heart of Melbourne's bustling CBD at The Strand, 9/250 Elizabeth St, Melbourne VIC 3000, is rapidly gaining a reputation as a premier destination for high-quality hair services. With a consistently high rating of 4.7 out of 5, it’s clear that this salon isn’t just cutting hair; it's crafting experiences. Operating with a welcoming schedule – Monday through Friday from 10am to 7pm, Saturdays from 10am to 7pm, and Sundays from 10am to 6pm – Franck Provost caters to busy Melbourne lifestyles. From the moment you step inside, you're greeted with an atmosphere of professionalism and genuine warmth, setting the stage for a truly exceptional hair appointment. The salon prioritizes client comfort and offers on-site services, wheelchair-accessible entrance and restrooms. Appointments are recommended to ensure personalized attention and minimize wait times, and they accept a range of payment options including credit cards, debit cards, and NFC mobile payments.
Rave Reviews: The Secret Seems to be Max
The overwhelming sentiment amongst Franck Provost Melbourne CBD’s clientele revolves around the exceptional talent of stylist, Max. Time and again, praise is directed toward his skill, artistry, and the transformative power of his expertise. It's clear that Max is not just a hairdresser; he’s an artist with a deep understanding of hair, cut, and style. While other stylists like Eugenie and Morgane also receive accolades, Max consistently dominates the conversation. Here's a closer look at what customers are saying:
- Keratin Expertise: Multiple clients rave about Max's remarkable skill with keratin treatments, ensuring exceptionally smooth, shiny, and healthy hair. One client stated, “My hair feels so smooth, shiny, and healthy. He always goes above and beyond…”
- Precision Cuts & Amazing Transformations: Several customers highlight his ability to flawlessly execute complex haircuts. One testimonial describes a “butterfly haircut” achieved effortlessly, with Max seemingly possessing a “photographic memory” and capturing the requested style exactly from a single reference photo. Another client exclaimed, "I left with soft, silky, glossy, healthy, happy hair and exactly what I asked for.”
- French Flair & Years of Experience: A client visiting from Sydney was utterly charmed by Max’s talent, describing their French bob as “magic.” The mention of his nearly 15 years of experience, including time spent in Paris, underscores the depth of his skill and passion.
- Caring For Curly Hair: One client with curly hair found him to be particularly attentive, stating, "Max always finds a way to bring them back to life! His expertise and care recommendations make the difference!"
- Beyond the Cut: Customers consistently emphasize Max's professionalism, attention to detail, and genuine passion for his craft, which contribute significantly to the overall positive experience.
“I’m visiting this place as soon as I have a new idea for my hair call me dramatic, but I might take a flight if I need to go to see Max. I have a blind trust in his work he has been a hairdresser for nearly 15 years most of the time in Paris and you can tell his passionate on looking at him working.” - A Loyal Client
Beyond Max: A Team of Skilled Professionals
While Max is undeniably the star, reviews persistently mention the overall high calibre of the entire Franck Provost Melbourne team. Several clients highlight the warmth and skill of stylists like Eugenie and Morgane, highlighting the collaborative and supportive environment.
Here's a summary of the recurring themes:
- Warm Welcomes: Clients consistently describe feeling welcomed and understood from the moment they arrive.
- Personalized Service: Stylists demonstrate an ability to understand and fulfill clients' desired looks, offering thoughtful advice and attentive service.
- Teamwork: The overall impression is of a cohesive team working seamlessly together to deliver exceptional results.
“All of the team there are highly skilled and work very well together; Eugenie and Morgane are always so warm and very skilled.”
A Luxurious Experience & Value for Money
Beyond the talent of the stylists, clients appreciate the overall salon experience. The provision of champagne and chocolates, while not mentioned in every review, is noted as a delightful touch enhancing the luxury vibe. The consistent feedback about the quality of service combined with the described ambiance firmly positions Franck Provost Melbourne CBD as a step above. While pricing isn’t explicitly detailed, clients feel the service provided represents good value for the money.
The combination of skillful stylists (especially Max!), a warm and welcoming atmosphere, and convenient amenities makes Franck Provost Melbourne CBD a strong contender for Melbourne's best hair salon. The overwhelmingly positive reviews suggest a consistently exemplary standard of hair care, making it a salon worth visiting – and perhaps even travelling for.