Pros 
Cons A Consistent Buzz: What Clients Are Saying About D2M Hair Salon
D2M Hair Salon Melbourne, located at 2/500 Elizabeth St, consistently scores a strong 4.3 rating, and digging into the reviews reveals why. It's clearly a salon enjoying a dedicated clientele, with repeat visits and enthusiastic recommendations being a common theme. A significant number of positive comments centre around specific stylists – Eric, J, Son and Luna – highlighting their skill and personalised approach.
Here’s a breakdown of recurring praise:
- Expert Stylists: Eric is repeatedly lauded for his perm work, achieving natural-looking and stylish results. Stylist J receives consistent praise for her expertise with short haircuts, particularly catering to those who struggle to find a salon confident with this style. Luna is admired for dedicating significant time and care to deliver exceptional results.
- Personalised Service: Clients appreciate stylists offering valuable advice to tailor haircuts to their face shape, rather than blindly replicating inspiration photos. This demonstrates a commitment to creating looks that genuinely suit each individual.
- Attention to Detail: Numerous reviews emphasize the stylists' meticulous attention to detail during cutting and styling, leaving clients feeling refreshed and confident.
- Kindness and Attentiveness: Son is described as gentle, kind and attentive, and J is praised for being personable and making an effort to connect with clients despite mild language barriers.
- Specialist Care: D2M clearly caters to diverse needs, with a noted expertise in Asian hair styles and sensitivity to clients experiencing hair loss.
Beyond the Cut: The D2M Experience
D2M doesn’t just deliver a haircut or colour; it aims for a full salon experience. Several reviewers specifically mention the welcoming atmosphere and attentiveness of the staff. From offering to store belongings and providing refreshments (snacks, water, coffee) to the pre-wash ritual, D2M appears to go the extra mile to ensure client comfort.
Here's a look at the practicalities and facilities:
| Feature | Details |
|---|---|
| Location | 2/500 Elizabeth St, Melbourne VIC 3000 |
| Opening Hours | Daily 10am - 7pm |
| Service Options | On-site services |
| Amenities | Toilet |
| Booking | Google, Fresha, WeChat |
| Payments | Credit/Debit/NFC Mobile |
| Family Friendly | Good for kids |
The salon is described as spacious and conveniently located in the CBD, offering a comprehensive range of hair services. The genuine effort to remember personal details mentioned by clients, even with language considerations, reinforces a sense of individual care.
Navigating Cost and Loyalty Programs
While the quality of service is consistently high, a recurring theme is a recent price increase. Several reviews acknowledge that D2M is now on the “expensive side”. However, the salon mitigates this with membership packages offering cashback bonuses and occasional complimentary services. While the price point may be a consideration for some, many clients feel the expertise and overall experience justify the cost.
"While the salon's prices have increased and may be considered on the expensive side, they offer membership packages that include bonus cash back and occasional free services. Overall, my experience at D2M has been very positive..."
It is worth exploring these membership options if you are planning to become a regular client, as the additional benefits can provide significant value.
A Salon Recommended and Revisited
The most compelling evidence of D2M’s success is the sheer number of recommendations. Clients actively suggest the salon to their friends, and many return repeatedly, specifically requesting their preferred stylist (J being particularly popular). This demonstrates a level of trust and satisfaction that is difficult to cultivate without consistently delivering excellent results.
One client stated: “I have been in this hair salon for nearly a year and I always book under J. It’s really difficult to find a hair salon for cutting short hair, but obviously she did a really great job. I have recommended to my multiple friends she they all have positive feedback from her!”
This organic word-of-mouth marketing speaks volumes about the quality of service and the positive experiences clients are having at D2M Hair Salon Melbourne. To reach them directly, you can call +61 420 772 022.