Afeat Hair Salon: A Melbourne Gem Boasting Near-Perfect Ratings
Afeat Hair Salon, nestled in the heart of Melbourne’s CBD at Shop 3a, Church Lane, has garnered a stellar reputation with an impressive 4.9-star rating. This modern salon isn’t just a place to get your hair done; it’s consistently described by its patrons as a welcoming haven, blending expert styling with genuine care and a touch of fun. Their commitment extends beyond aesthetics, offering a fully accessible space with wheelchair-accessible entrances, seating and toilets. Afeat distinguishes itself through identifying as a women-owned business and providing on-site services, focusing on providing a client-centric experience. Services are available across a broad range of days and times, from 9am - 7pm Monday to Saturday and 12pm - 5pm on Sundays, offering flexibility for busy schedules.
Here's a quick snapshot of what Afeat offers:
Feature | Details |
---|---|
Location | 500 Collins St, Melbourne VIC 3000 |
Phone | +61 3 9008 4539 |
Accessibility | Fully wheelchair accessible |
Amenities | Toilet, Beverages |
Vibe | LGBTQ+ Friendly, Trans Safe |
Payments | Cheques, Cards, NFC |
The Stylists: Mina & Faye – A Dynamic Duo
At the heart of Afeat’s success are stylists Mina and Faye. These two are frequently mentioned in reviews, consistently praised for their skill, attentiveness, and warm personalities. Mina, in particular, receives consistently rave reviews. One client shared how Mina skillfully guided them towards a hair health regime, while another celebrated her expertise in colour, noting the natural yet vibrant results achieved.
Beyond technical proficiency, clients speak to a genuine connection with the team. One reviewer beautifully described their experience as “a little therapy session rolled into one,” highlighting Mina’s ability to not only deliver stunning hair but also create an atmosphere of comfort and friendship. Faye adds levity with his humour, consistently leaving clients with a smile – and beautifully styled hair! Regulars have even noted these interactions evolving into genuine friendships, making visits feel less like an appointment and more like catching up with cherished friends.
Service Spotlight: Colour, Cuts & Cold Perms – Achieving Desired Results
Afeat Hair Salon excels across a variety of styling services, but colour, cuts, and cold perms seem to be particular strengths. Clients seeking a colour transformation have consistently lauded the natural and vibrant results, with stylists carefully considering each client’s individual needs and hair condition. One client recounted a particularly positive experience after a colour mishap at another salon; Mina went above and beyond, offering a complimentary treatment to restore their hair’s health and achieve the desired colour.
Cuts are equally impressive, with stylists demonstrating a keen understanding of face shapes and hair textures to create flattering and manageable styles. The salon also attracts clients specifically for cold perms, with one recent review detailing a stunning transformation, praising the care and attention given by Mina and Faye. There's an openness to both appointments and walk-ins, adding to the flexibility offered to clients. The salon also shows its environmental mindfulness through plastic bottle recycling.
Addressing Concerns & Navigating Experiences
While overwhelmingly positive, feedback indicates that communication is key to a seamless experience at Afeat. One client shared a less than ideal first experience with a colour service, resulting in unexpected tones. However, the salon’s responsiveness and dedication to client satisfaction shone through when Mina personally addressed the issue, offering a complimentary fix and treatment. This proactive approach demonstrates a commitment to resolving concerns and ensuring every client leaves feeling confident and happy.
Another review highlighted the importance of detailed consultations, particularly for clients with previously bleached or damaged hair. It's clear that transparency regarding potential outcomes and a thorough understanding of the client’s hair history are crucial. Adding to the unique atmosphere is Bella, the salon dog, often welcomed as a delightful addition. While the staff friendly, a client noted the importance of clear communication to avoid unwanted outcomes.