Pros 
Cons A Mixed Bag: First Impressions & The Persistent Messaging Issue
Tribe Lifestyle Hairdresser in Manly enjoys a solid 4.6-star rating, indicating a generally positive customer experience. However, beneath the surface of a high average score lie some noteworthy observations. While many patrons rave about the skills of the stylists, a persistent and frustrating issue consistently crops up in reviews: aggressive and unrelenting text message marketing, even for those who haven't visited the salon in years.
One customer reported being bombarded with appointment reminders over two years after a single, unremarkable blow-dry. Despite multiple attempts to unsubscribe – polite requests, firm demands, spam reporting, and even blocking numbers – the messages continue. This behaviour understandably generates significant annoyance and raises concerns about data privacy. It’s a harsh lesson for potential clients: booking an appointment at Tribe Lifestyle Hairdresser may mean signing up for a long-term mobile marketing campaign, regardless of your wishes. This is a clear area where the business needs to address its practices and respect customer requests.
Here’s a summary of the issues:
- Persistent Messaging: Numerous complaints detail unwanted, ongoing text message reminders.
- Ineffective Unsubscribe Attempts: Customers report that various methods to opt-out have failed.
- Privacy Concerns: The continued messaging despite clear requests to stop raises questions about data handling.
- Impact on Overall Perception: The intrusive messaging has turned a potentially neutral experience into a negative one for several customers.
The Stylists' Spotlight: Where Tribe Truly Excels
Despite the marketing concerns, a consistent theme emerges across reviews: the talent and care provided by Tribe Lifestyle Hairdresser’s team. Several stylists are repeatedly mentioned by name, consistently garnering praise for their skill, attention to detail, and personable approach.
Jodie emerges as a standout stylist, highly recommended for highlights and colour work. Clients appreciate her willingness to listen, offer thoughtful suggestions, and deliver natural-looking results, even for those with specific requirements.
Emma also receives considerable acclaim, often described as a “magician” who truly understands her clients’ vision and transforms their hair with exceptional care. She’s proficient in both colour and cuts, leaving customers feeling “in love” with their new look.
Beyond these two, the salon's general standard is considered high. Customers consistently report being "never disappointed" with their highlights or cuts, and appreciate the team's overall positive and welcoming atmosphere. Tribe Lifestyle’s skill in men’s hair is also highlighted - one group of friends enjoyed a “delighted” experience getting their long hair cut short.
Here's a snapshot of stylist-specific feedback:
| Stylist | Highlighted Skills | Key Customer Feedback |
|---|---|---|
| Jodie | Highlights, Colour | Listens, suggests, natural-looking results, consistent |
| Emma | Colour, Cuts | Transformative, careful, understands vision |
| General | Cuts, Highlights, Colour | High standard, positive atmosphere |
Beyond the Cut: Amenities & Client Comfort
Tribe Lifestyle Hairdresser strives to create a comfortable and accessible environment for its patrons. The salon is listed as wheelchair-accessible, addressing a significant need for inclusivity. They operate on an appointment-based system, minimising wait times and ensuring stylists can dedicate focused attention to each client.
The provision of convenient payment options – including credit cards, debit cards, and NFC mobile payments – adds to the ease of the client experience. The salon also welcomes children, suggesting a family-friendly vibe.
However, it's the additional touches that truly elevate the experience. Clients rave about Paulie's Aveda ritual and scalp scrub, describing it as a "second to none" treatment. The salon is characterised as “chilled out,” and the team are commended for being “loveliest” and always leaving clients feeling “awesome.” The consistent praise for being "on time" is particularly noteworthy in a service industry often plagued by delays.
Wheelchair Accessibility: Confirmed via online listing. Payment Flexibility: Accepts major credit/debit cards and contactless payments. Family Friendly: Welcomes children. Added Value: Aveda scalp treatments and a relaxing atmosphere.
A Look at Opening Hours & Location Convenience
Tribe Lifestyle Hairdresser offers flexible opening hours, catering to a variety of schedules. With extended hours on Thursdays and Wednesdays (until 8pm), and operating seven days a week, finding an appointment slot is relatively straightforward. The operating hours are as follows:
- Monday: 9am – 5:30pm
- Tuesday: 9am – 6:30pm
- Wednesday: 9am – 8pm
- Thursday: 9am – 8pm
- Friday: 9am – 6pm
- Saturday: 9am – 5pm
- Sunday: 10am – 5pm
The salon’s location at 3c/11-27 Wentworth St, Manly NSW 2095, places it in the heart of Manly, a popular beachside suburb of Sydney. This prime location offers easy access to public transport and ample pedestrian traffic, distinguishing it as a convenient option for both locals and visitors. Being situated in Manly adds to the salon's appeal, aligning with a lifestyle focused on wellness and self-care.