Studio 8 Hair: Mixed Experiences That Define This Manly Hairdresser

A Torrent of Criticism: One Client's Devastating Experience

Studio 8 Hair in Manly boasts a seemingly impressive 4.9-star rating, but a deeply troubling account from one customer paints a drastically different picture. The individual alleges a disastrous outcome following a colour appointment costing $700 – a service that left her hair so severely damaged it had to be cut from below her bust to above her ears.

The core of the complaint centres around a full bleach application, performed despite the client’s expressed concerns about potential damage and a preference for darker roots. The hairdresser allegedly proceeded with the service and even suggested a second round after the initial bleaching had already caused breakage. This was followed by a lack of transparency – no warning signs were acknowledged during the process, with the severity only becoming apparent during the blow-dry.

The repercussions were extensive:

• Severe Breakage: Hair was described as snapping off “in chunks,” exhibiting banding with multiple colours and significant patches broken to the root.
• Gaslighting & Blame Shifting: The hairdresser reportedly blamed a previous salon visit (two months prior) for the damage, claiming a ‘reaction’ with previous product.
• Denial of Responsibility: Instead of offering a solution, the staff member allegedly rushed the client out, dismissing the severity of the damage and suggesting a “mini mohawk” would simply “wash out”.
• Financial Burden: While a refund for the initial service was eventually secured after pleading with the salon owner, the client incurred substantial additional costs – hundreds of dollars on corrective colour services at Studio 8, and thousands more over the following year on treatments and products.
• Emotional Distress: The client reported significant emotional impact, including social withdrawal and a devastating loss of confidence, requiring weeks of hiding her hair and experiencing ongoing shedding for months.
• Unsuitable “Fix”: Studio 8’s solution to camouflage the damage was a full head of black foils which was declined as well as an offer of extensions costing upwards of $15,000 over four years.

The client warns potential customers to avoid Studio 8 if they value their hair and self-esteem, stating the damage she endured will take over four years to rectify.

A Chorus of Praise: What Clients Love About Studio 8

Despite the harrowing account above, the overwhelming majority of online reviews for Studio 8 Hair are exceedingly positive. A common thread woven throughout these testimonials highlights the skill and personality of stylist Bronte, along with the generally warm and welcoming atmosphere of the salon.

Here's a breakdown of frequently cited positives:

• Exceptional Stylists: Bronte receives numerous accolades for her expertise in colour, cuts, and hair extensions. Clients repeatedly describe her as “fantastic,” “talented,” and capable of achieving desired looks flawlessly. Chi Chi is also mentioned for excellent cuts.
• Personalised Service: Reviewers praise the thorough consultations, with stylists asking the right questions and genuinely listening to client needs and concerns. Bella is specifically noted for her friendly and comprehensive approach.
• Boosting Confidence: Many individuals express that their experience at Studio 8 resulted in a significant boost to their self-esteem.
• Beautiful Environment: The salon’s location overlooking the ocean is consistently cited as a calming and enjoyable element of the experience.
• Extension Expertise: Bronte is recognised for her skill in applying and maintaining both tape and keratin bond extensions, with perfect colour matching and quick installation.
• Long-Term Loyalty: Several clients attest to returning to Studio 8 – and specifically requesting Bronte – for years, some travelling considerable distances for her services.

Client testimonials frequently use words like: lovely, fabulous, perfect, stunning, amazing, welcoming, thorough.

Beyond Hair: Inclusivity & Facilities at Studio 8

Studio 8 Hair demonstrates a commitment to inclusivity, actively identifying as a women-owned business and explicitly fostering an LGBTQ+ and transgender-safe space. This welcoming approach is reflected in the positive experiences shared by diverse clientele.

The salon also offers several facilities aimed at improving accessibility and sustainability:

These features suggest an effort to cater to a broad range of needs and values beyond simply providing hair services. The appointment-based system appears to manage client flow effectively.

Operational Details & Accessibility for New Clients

For those considering Studio 8 Hair, here’s a breakdown of essential operational details:

• Address: 8/49-53 N Steyne, Manly NSW 2095, Australia
• Phone: +61 2 9976 6588
• Opening Hours:
  • Monday: 9 am–8 pm
  • Tuesday: 9 am–8 pm
  • Wednesday: 9:30 am–9 pm
  • Thursday: 9:30 am–9 pm
  • Friday: 9 am–6 pm
  • Saturday: 8 am–2 pm
  • Sunday: Closed

Studio 8 is conveniently located in Manly, a popular beachside suburb of Sydney. Appointments are highly recommended, given the salon’s popularity and the need to ensure dedicated stylist time. Prospective clients should be aware of the contrasting reviews – the overwhelmingly positive experiences, balanced against the devastating account of one individual – when making their decision. The salon accepts various payment methods including credit cards, debit cards and NFC mobile payments.