A Symphony of Style: Cranium Hair’s Consistent Excellence
Cranium Hair, nestled in the heart of Manly, consistently earns high praise – boasting an impressive 4.9-star rating – and for good reason. Numerous clients rave about the salon's skilled stylists and relaxing atmosphere. Kristie, in particular, is frequently highlighted for her attentive consultations and ability to deliver precisely the look clients desire. Beyond exceptional cuts, the salon’s amenities elevate the experience; the massage chair during washes is repeatedly mentioned as a highlight – a true touch of indulgence. Emily is also lauded for her artistic talent and ability to create styles that garner compliments even before leaving the salon.
The consistent theme throughout reviews is trust. Clients appreciate that Cranium Hair employs a team Belinda, the owner, carefully curates, ensuring a high standard of service regardless of which stylist you're paired with. Imogen is yet another stylist receiving glowing feedback, specifically for stunning highlights. It’s clear that Cranium Hair doesn’t just aim for a good haircut; they strive for a holistic, restorative experience.
Here’s a quick snapshot of what clients love:
- Exceptional Stylists: Kristie, Emily, Imogen, Sophie, Julia and Belinda repeatedly mentioned.
- Relaxing Ambiance: Massage chairs, welcoming atmosphere.
- Personalised Service: Detailed consultations, understanding client needs.
- Family-Friendly: Welcoming environment for children, snacks and drinks provided.
- Convenience: Easy online booking and appointments available with short notice.
Beyond the Cut: Outstanding Colour Transformations
Cranium Hair isn’t just a place for a trim; it’s a destination for transformative colour work. Elodie is repeatedly recognised as a colour magician, successfully turning drab hair into glossy, vibrant blonde using balayage and keratin treatments. Clients consistently express astonishment at her ability to achieve stunning results, even on a tight timeline – notably completing a full service, including wedding hair, with only two weeks’ notice.
Clients seeking a refresh also praise Julia’s expertise with foils, remarking on the natural-looking results and compliments received. Sophie’s signature bouncy blow-dry also features prominently, with clients feeling “a million dollars” after each appointment. Cranium Hair clearly understands the art of colour, offering services that not only meet but exceed expectations.
Colour Service | Client Feedback Highlights |
---|---|
Balayage & Keratin | Glossy, vibrant blonde, transformative results. |
Foils | Natural-looking, refreshing, compliment-inducing. |
Bouncy Blow-Dry | Voluminous, glamorous, creates a feeling of confidence. |
Overall Colour Expertise | Skilled colourists, understanding of hair type and tone. |
A Complex Case: Nanoplasty Concerns & Customer Service
While the vast majority of reviews are overwhelmingly positive, one detailed account raises important points regarding transparency and customer service related to a nanoplasty treatment. The client, preparing for her 18th birthday, felt misled regarding the expected outcomes of the treatment. Initially informed it would reduce frizz and improve manageability without causing complete straightening, she was later told mid-appointment that daily blow-drying (and possibly straightening) would be required to see any results and that it might not even reduce frizz.
Following the treatment, the client’s hair remained unchanged. A follow-up conversation with the owner, Belinda, proved deeply unsatisfactory. The client reports a lack of apology, a refusal to consider a refund or redo, and a dismissive attitude toward her concerns, despite conflicting information provided prior to the service and differing from the manufacturer’s stated product benefits. The client also questioned whether the correct product had been used, due to the conflicting information provided.
This situation highlights the importance of clear communication and realistic expectations when offering chemical hair treatments. While results can vary, clients deserve accurate information to make informed decisions.
Accessibility and Practicalities for Your Visit
Cranium Hair prioritises accessibility and convenience. The salon is equipped with a wheelchair-accessible car park and entrance, ensuring inclusivity for all clients. Appointments are highly recommended, but the salon’s flexible hours – opening from 8:30 am to 7:30 pm Monday to Thursday and 8 am to 5:30 pm on Saturday – provide ample opportunity to book a visit. They are closed on Sundays.
Payment is made easy, with acceptance of credit cards, debit cards, and NFC mobile payments. Adding to the welcoming atmosphere, Cranium Hair is also considered “good for kids” making it a viable option for parents needing a haircut.
Here's what you need to know for planning your visit:
- Address: Crn Gilbert &, Belgrave St, Manly NSW 2095, Australia
- Phone: +61 2 9976 0211
- Opening Hours: (See opening_hours above)
- Accessibility: Wheelchair-accessible parking & entrance.
- Payment Options: Credit/Debit cards & NFC mobile payments.
- Family Friendly: Amenities for children available.