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Cranium Hair

Cranium Hair: Transformative Experiences and Unforgettable Styles

Cranium Hair captivates with its transformative experiences and unforgettable styles, offering clients a unique journey to elevate their hair game and self-confidence like never before.

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Services offered by Cranium Hair

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Pros icon Pros Cons icon Cons
Exceptional stylists like Kristie and Elodie who provide personalised recommendations and transformations. Lack of clear communication regarding treatment expectations, particularly with nanoplasty.
Relaxing atmosphere with amenities like massage chairs and complimentary beverages. Disappointment with results not matching the initial promises made by staff.
Friendly and accommodating staff who make clients feel welcome, even with children. Poor handling of customer complaints, with some clients feeling dismissed by management.
High-quality products used for treatments, ensuring good results for most clients. Inconsistent results reported by clients, leading to confusion about the effectiveness of treatments.
Transparent pricing and efficient service, allowing clients to enjoy their time without long waits. High prices for treatments that may not deliver the expected outcomes.

A Symphony of Style: Cranium Hair’s Consistent Excellence

Cranium Hair, nestled in the heart of Manly, consistently earns high praise – boasting an impressive 4.9-star rating – and for good reason. Numerous clients rave about the salon's skilled stylists and relaxing atmosphere. Kristie, in particular, is frequently highlighted for her attentive consultations and ability to deliver precisely the look clients desire. Beyond exceptional cuts, the salon’s amenities elevate the experience; the massage chair during washes is repeatedly mentioned as a highlight – a true touch of indulgence. Emily is also lauded for her artistic talent and ability to create styles that garner compliments even before leaving the salon.

The consistent theme throughout reviews is trust. Clients appreciate that Cranium Hair employs a team Belinda, the owner, carefully curates, ensuring a high standard of service regardless of which stylist you're paired with. Imogen is yet another stylist receiving glowing feedback, specifically for stunning highlights. It’s clear that Cranium Hair doesn’t just aim for a good haircut; they strive for a holistic, restorative experience.

Here’s a quick snapshot of what clients love:

Beyond the Cut: Outstanding Colour Transformations

Cranium Hair isn’t just a place for a trim; it’s a destination for transformative colour work. Elodie is repeatedly recognised as a colour magician, successfully turning drab hair into glossy, vibrant blonde using balayage and keratin treatments. Clients consistently express astonishment at her ability to achieve stunning results, even on a tight timeline – notably completing a full service, including wedding hair, with only two weeks’ notice.

Clients seeking a refresh also praise Julia’s expertise with foils, remarking on the natural-looking results and compliments received. Sophie’s signature bouncy blow-dry also features prominently, with clients feeling “a million dollars” after each appointment. Cranium Hair clearly understands the art of colour, offering services that not only meet but exceed expectations.

Colour Service Client Feedback Highlights
Balayage & Keratin Glossy, vibrant blonde, transformative results.
Foils Natural-looking, refreshing, compliment-inducing.
Bouncy Blow-Dry Voluminous, glamorous, creates a feeling of confidence.
Overall Colour Expertise Skilled colourists, understanding of hair type and tone.

A Complex Case: Nanoplasty Concerns & Customer Service

While the vast majority of reviews are overwhelmingly positive, one detailed account raises important points regarding transparency and customer service related to a nanoplasty treatment. The client, preparing for her 18th birthday, felt misled regarding the expected outcomes of the treatment. Initially informed it would reduce frizz and improve manageability without causing complete straightening, she was later told mid-appointment that daily blow-drying (and possibly straightening) would be required to see any results and that it might not even reduce frizz.

Following the treatment, the client’s hair remained unchanged. A follow-up conversation with the owner, Belinda, proved deeply unsatisfactory. The client reports a lack of apology, a refusal to consider a refund or redo, and a dismissive attitude toward her concerns, despite conflicting information provided prior to the service and differing from the manufacturer’s stated product benefits. The client also questioned whether the correct product had been used, due to the conflicting information provided.

This situation highlights the importance of clear communication and realistic expectations when offering chemical hair treatments. While results can vary, clients deserve accurate information to make informed decisions.

Accessibility and Practicalities for Your Visit

Cranium Hair prioritises accessibility and convenience. The salon is equipped with a wheelchair-accessible car park and entrance, ensuring inclusivity for all clients. Appointments are highly recommended, but the salon’s flexible hours – opening from 8:30 am to 7:30 pm Monday to Thursday and 8 am to 5:30 pm on Saturday – provide ample opportunity to book a visit. They are closed on Sundays.

Payment is made easy, with acceptance of credit cards, debit cards, and NFC mobile payments. Adding to the welcoming atmosphere, Cranium Hair is also considered “good for kids” making it a viable option for parents needing a haircut.

Here's what you need to know for planning your visit:

Frequently Asked Questions About Cranium Hair Salon in Manly

What services does Cranium Hair offer to its clients?

Cranium Hair offers a wide range of hair services including haircuts, highlights, balayage, keratin treatments, and styling for special occasions such as weddings. The salon prides itself on using high-quality products and providing personalized consultations to ensure clients achieve their desired look. Whether you're looking for a simple trim or a complete transformation, Cranium Hair has skilled stylists ready to assist you.

What are the opening hours for Cranium Hair?

Cranium Hair operates with the following hours: Monday from 8:30 am to 7:30 pm, Tuesday to Thursday from 8:30 am to 7:30 pm, Friday from 8:30 am to 7 pm, and Saturday from 8 am to 5:30 pm. The salon is closed on Sundays. It's advisable to book an appointment in advance, especially during peak times, to ensure you receive the service you desire at your preferred time.

How can I book an appointment at Cranium Hair?

To book an appointment at Cranium Hair, you can call them directly at +61 2 9976 0211. Alternatively, you may visit their website to check for online booking options. It's recommended to book in advance, especially for popular services or during busy periods, to secure your preferred time slot with one of their talented stylists.

What should I expect during my visit to Cranium Hair?

During your visit to Cranium Hair, you can expect a warm and welcoming atmosphere. The stylists take the time to understand your hair needs and preferences, ensuring a personalized experience. Clients often enjoy complimentary beverages and snacks while relaxing in comfortable chairs, including massage chairs during hair washing. The salon focuses on providing high-quality service and results, making every visit enjoyable.

What if I am not satisfied with my treatment at Cranium Hair?

If you are not satisfied with your treatment at Cranium Hair, it is best to discuss your concerns directly with your stylist or the salon owner. They value client feedback and aim to address any issues. While the salon does not guarantee specific results, they strive to provide a positive experience and may offer solutions or recommendations to help you achieve your desired outcome.