Pros 
Cons A Hurstville Hair Haven: What Customers Are Saying About Le Smartz Hair Design
Le Smartz Hair Design, located at 309 Forest Rd, Hurstville, consistently receives glowing reviews, boasting an impressive 4.9-star rating. But what exactly sets this salon apart? It seems the secret lies in the longstanding expertise and personable service, particularly that of Enzo, a hairdresser who’s clearly more than just a stylist to many. Customers consistently highlight the welcoming atmosphere and the genuine care taken with each client. Let’s delve into what people are saying.
Here's a breakdown of frequently praised aspects:
- Longevity of Client Relationships: The sheer number of customers who've been loyal to Enzo for decades – 30 years or more – is a testament to the quality and consistency of his work. This isn't just about haircuts; it's about building trust and a comfortable, reliable relationship.
- Exceptional Skill: Enzo is repeatedly described as a “colour king” and a “brilliant hairdresser”. Clients specifically mention that he consistently delivers exactly the look they want, a feat many struggle to achieve.
- Personal Touch: Enzo doesn't just cut hair; he engages with his clients. Many appreciate the “little chats” during their appointment, eliminating the boredom often felt during salon visits and creating a relaxed, enjoyable experience. Plus, he makes a great coffee!
- Service Quality: Compared to other barbers and salons in Hurstville, Le Smartz Hair Design consistently comes out on top, offering demonstrably better service and haircuts.
Decoding the Enzo Effect: A Legend in Hurstville
It’s impossible to discuss Le Smartz without a significant focus on Enzo. He’s not simply an employee; he is the defining feature for the vast majority of clients. The comments reveal a level of dedication and trust rarely seen in the service industry.
Consider these points:
| Feature | Customer Feedback |
|---|---|
| Expertise | “Colour king”, “managed to cut my hair the way I like” |
| Dedication | Travels an hour to continue seeing Enzo |
| Personality | "Great person", engaging conversation |
| Longevity | 30+ years of consistent, satisfactory service |
One review humorously suggests, “He must be pretty good, or I must be really stupid,” indicating the sheer reliability of Enzo’s work. Another customer strikingly states, "Always a professional job. Thankyou Enzo never retire!" It's clear Enzo fosters a loyal client base who deeply value his skill and personality. Interestingly, one older comment includes a rather unusual observation ("thankfully, he's NOT GAY"), demonstrating the diversity of opinions, even within the overwhelmingly positive reviews.
Beyond the Cut: Accessibility and Convenience at Le Smartz
Le Smartz Hair Design doesn't just excel in skill; it also demonstrates consideration for accessibility and convenience. The salon actively caters to a wide range of needs, making it a comfortable choice for various customers.
Here’s a look at the facilities and services offered:
- Wheelchair Accessibility: Both the car park and entrance are wheelchair accessible, ensuring inclusivity for all clients.
- Appointment System: Appointments are recommended, which is practical considering Enzo’s constant busyness and the demand for his services. This helps manage wait times and ensures personalized attention.
- Payment Options: The salon accepts a variety of payment methods, including credit cards, debit cards, and NFC mobile payments, providing flexibility for customers. Note: There appears to be a duplication in the payment options listed, with "Credit cards" appearing twice.
- Family-Friendly: Le Smartz Hair Design is reported as "good for kids", making it a viable option for families looking for a convenient hairstyling solution.
- Opening Hours: Operating six days a week (9am-5pm Monday-Saturday), the salon offers a reasonable schedule to fit most lifestyles, though it's closed on Sundays.
Real Experiences, Real Results: A Collection of Praises
The collective weight of customer testimonials paints a compelling picture of Le Smartz Hair Design. Here's a sampling of their experiences:
“Kicking myself for not coming here sooner. I've been to most of the barbers here in Hurstville and they don't come anywhere close to Le Smartz Hair Design. The team here gives better service, and most importantly, will give you a better haircut than anywhere else in the area. Can't recommend highly enough 👍🏻”
“Had my hair cut by Enzo and he did such a fabulous job! Highly recommend! I’ll see you guys in five years 😉😂”
“Enzo is a great person and a brilliant hairdresser. The only one who has managed to cut my hair the way I like. Myself and my partner are both his clients and we can’t imagine ourselves going anywhere else.”
“One of the best hair dressing saloons I’ve been to so far. The owner/ hairdresser is greatly experienced and smooth with his machine. The best thing is while he’s doing your hair he’s giving his attention to you with little chats and stuff so there’s no need to scroll through your phone out of boredom.”
“Friendly service Enzo knows his trade, I would deafently let him cut my hair again, also he makes a great coffee, 👍😁”
These testimonials repeatedly emphasize the skill, personality and overall positive experience associated with Le Smartz Hair Design, solidifying its reputation as a top choice in Hurstville. You can reach them at +61 2 9580 5455 for appointments.